H.Samuel - Milton Keynes Reviews 

40
TrustScore 3.5 out of 5

3.6

11 Crown Walk, Secklow Gate West, MK9 3AH Milton Keynes, Milton Keynes, GB


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Rated 5 out of 5 stars

I went to the Milton Keynes branch to buys 2 necklace / pendants for 2 of my granddaughters. I was greeted by Sara (who was a trainee). She did a great job (given that I was her first shop floor sale)... See more

Rated 1 out of 5 stars

Hi Horrible Sale Person Daniel made our experience worst ever. She don’t understand the basics of customer service rude attitude. I wanted to see more bracelet and she was adamant to pay for 2 first a... See more

Company replied

Rated 5 out of 5 stars

Today I had my ears pierced by Daniella, she was professional through out the process. She made sure everything was sanitary and ensured I was happy with everything before going ahead. Her customer se... See more

Rated 5 out of 5 stars

Was over from Sweden for a family holiday and went in to the MK store. Was met by Tanya and explained my son was looking for a dress watch. Through her knowledge and professionalism and most of all he... See more


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - Milton Keynes

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • 11 Crown Walk, Secklow Gate West, MK9 3AH, Milton Keynes, Milton Keynes, United Kingdom

  • 01908558800

3.6

Average

TrustScore 3.5 out of 5

40 reviews

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3.6

All reviews

(40)

1,600 reviews in the last 12 months

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Rated 5 out of 5 stars

I sent in a ring to be repaired as it…

I sent in a ring to be repaired as it had broken, an estimate to mend it was agreed. It went back to Clogau and H Samuel staff kept me informed for when it would be ready. Pleased to have it back as it was a replacement for my late mothers wedding ring which was stolen in 2015.

June 3, 2021
Rated 5 out of 5 stars

Quality of services

firstly, the quality is amazing, no scratches or something, the watch was in perfect condition, is working perfectly, and the man who sold it to me was very professional and friendly.

May 28, 2021
Rated 5 out of 5 stars

Milton Keynes store

I bought in the Milton Keynes store and received excellent service as always. Staff are helpful, friendly and knowledgeable and always put you at ease

May 18, 2021
Rated 5 out of 5 stars

Very good following covid rules…

Very good following covid rules assistant was the best very very helpfull and helped us in picking our rings for our special day she was very cheerful and happy the whole time wich made us very happy she had the best patience and manners

May 11, 2021

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