I went to the Milton Keynes branch to buys 2 necklace / pendants for 2 of my granddaughters. I was greeted by Sara (who was a trainee). She did a great job (given that I was her first shop floor sale)... See more
Location
Switch location11 Crown Walk, Secklow Gate West, MK9 3AH Milton Keynes, Milton Keynes, GB
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Hi Horrible Sale Person Daniel made our experience worst ever. She don’t understand the basics of customer service rude attitude. I wanted to see more bracelet and she was adamant to pay for 2 first a... See more
Company replied
Today I had my ears pierced by Daniella, she was professional through out the process. She made sure everything was sanitary and ensured I was happy with everything before going ahead. Her customer se... See more
Was over from Sweden for a family holiday and went in to the MK store. Was met by Tanya and explained my son was looking for a dress watch. Through her knowledge and professionalism and most of all he... See more
Company details
About H.Samuel - Milton Keynes
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
11 Crown Walk, Secklow Gate West, MK9 3AH, Milton Keynes, Milton Keynes, United Kingdom
- 01908558800
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The assistant was very attentive and…
The assistant was very attentive and had all the patience in the world and making sure we were satisfied.
Some easy process to order goods on…
Some easy process to order goods on their website. Updates throughout the process right up until delivery. Ca tactic Service
Excellent service from start to finish…
Excellent service from start to finish very happy wife
The staff were fantastic
The staff were fantastic, a really enjoyable shopping experience. Thank you.
Excellent Service Friendly staff
I sent in a ring to be repaired as it…
I sent in a ring to be repaired as it had broken, an estimate to mend it was agreed. It went back to Clogau and H Samuel staff kept me informed for when it would be ready. Pleased to have it back as it was a replacement for my late mothers wedding ring which was stolen in 2015.
Excellent value & quality.
Quality of services
firstly, the quality is amazing, no scratches or something, the watch was in perfect condition, is working perfectly, and the man who sold it to me was very professional and friendly.
Excellent and quick customer service
Excellent and quick customer service. Our questions were answered efficiently.
Very helpful assistant
Very helpful assistant, made me feel at ease in this difficult time, nothing was too much trouble which made it easier to choose something.
Milton Keynes store
I bought in the Milton Keynes store and received excellent service as always. Staff are helpful, friendly and knowledgeable and always put you at ease
Not bad service but I had to visit 3 times
Not bad service but I had to take my watch there 3 times before they sorted the strap it kept falling apart after a simple adjustment got sorted in the end tho. Never had that with them before.
Pleased with the service and the
Pleased with the service and the
Friendly attitude of the staff with choosing my item
Good service
Good service, polite and helpful staff. Reasonably priced and didn't have to wait long to be served.
Very good following covid rules…
Very good following covid rules assistant was the best very very helpfull and helped us in picking our rings for our special day she was very cheerful and happy the whole time wich made us very happy she had the best patience and manners
Staff were very helpful
Very good service...
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