Managed to get a beloved family member a watch that they’ve wanted for some time as a gift and was very happy with the price label and quality.
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The lady that served me was extremely pleasant and efficient as was the other lady in the shop. However the manager was prowling around the shop speaking very loudly into his mobile complaining to s... See more
We dropped a watch off to have links taken out and it was ready the next day as stated
Went into this store with my husband to purchase a watch we found the male assistant very pleasant and helpful sorry can't remember his name but an asset to the store also very covid safe too lots of... See more
Company details
About H.Samuel - Newcastle Under Ly
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
1 Castle Walk, ST5 1AN, Newcastle Under Ly, Newcastle U Ly, United Kingdom
- 01782719511
4.6
Excellent
22 reviews
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Managed to get a beloved family member…
Managed to get a beloved family member a watch that they’ve wanted for some time as a gift and was very happy with the price label and quality.
November 14, 2024
Unprompted review
Routine buy handled efficiently and…
Routine buy handled efficiently and pleasantly. What more can you say. Lakeside. Thurrock.
June 30, 2021
Welcoming Smile
Staff friendly and efficient. Repair to one watch done excellently. Watch straps for 2 other watches fitted and good quality straps.
June 23, 2021
Good service and product
Very good customer service and high quality product for a good price
June 11, 2021
Lovely staff very helpful and friendly
Lovely staff very helpful and friendly. Lovely to interact with people again. This is why we must not lose our high street shops ❤️
June 11, 2021
Excellent shopping experience good…
Excellent shopping experience good friendly helpful staff 👍
June 5, 2021
The lady that served me was extremely…
The lady that served me was extremely pleasant and efficient as was the other lady in the shop.
However the manager was prowling around the shop speaking very loudly into his mobile complaining to someone in the company that he didn’t have the time to do what had been asked of him.
As a customer I really didn’t need to hear this.
May 25, 2021
Very safe and clean shop
Very safe and clean shop.
Friendly and helpful staff.
Helped me find and choose the right watch for my needs.
New what she was talking about.
May 20, 2021
Went into this store with my husband to…
Went into this store with my husband to purchase a watch we found the male assistant very pleasant and helpful sorry can't remember his name but an asset to the store also very covid safe too lots of sanitizer and only so many let in at a time .
May 19, 2021
Lovely tiny Gold studs
Lovely tiny Gold studs ideal for second piercing or a childs first earing would recommend
May 18, 2021
Great Customer Experience
Your staff were very friendly and approachable. The person who served me had very good knowledge of the product that encouraged me to purchase the item.
May 18, 2021
Very pleasant experience..young lady…
Very pleasant experience..young lady who served me was very helpful and friendly..
May 13, 2021
[ recently bought a Seiko chronograph…
[ recently bought a Seiko chronograph watch. The staff were very helpfull . They took a couple of links out of the braclet for me. Its a lovely watch . Ive always liked Seiko watches and i dropped lucky with this one in the sale. Very pleased .
May 12, 2021
We dropped a watch off to have links…
We dropped a watch off to have links taken out and it was ready the next day as stated
May 11, 2021
II found my shopping experience was…
II found my shopping experience was very easy the lady who served me was very helpful and I appreciated the trouble she went through.
May 11, 2021
Prompt service and a good product
Prompt service and a good product which I have used many times before.All Covid precautions observed at the shop too.
May 11, 2021
Very pleased with my purchase
Very pleased with my purchase. Staff who served me extremely helpful and friendly.
May 9, 2021
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