I use the Northwich branch and was served by Jodie who was helpful, courteous and patient while I made my choice. She talked me through the returns/exchange policy in a friendly manner which made me f... See more
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Disgusting service from staff member Vicky, unhelpful and extremely rude resulting in loosing a good customer due to her incompetence rudeness and lack of customer service skills
Company replied
Amazing service from Kate and team at the Northwich store today. They went above and beyond with exceptional customer service and managed to fix my mum's watch where others couldn't. Keep up the... See more
Thank You to Joy in H Samuel Northwich Cheshire that had the patience of a saint and untangled two of my chains that were completely knotted together. All the staff are very friendly and helpful woul... See more
Company details
About H.Samuel - Northwich
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
47-49 Witton Street, CW9 5DL, Northwich, Northwich, United Kingdom
- 01606352809
4.7
Excellent
29 reviews
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Good service
I had received a voucher as part of a birthday present. The assistant was very helpful as we went through various options before I settles on my choice. It was very pleasant as we all need someone to brighten our days in these trying days.
Being able to shop now is such a luxury.
June 11, 2021
Price match!
Great service - without asking the shop assistant price matched the watch via the internet to ensure we got the best price. Fabulous!
June 11, 2021
Staff were very friendly and helpful I…
Staff were very friendly and helpful I new what I wanted to buy they had good knowledge the product which helped me a lot
June 5, 2021
Very helpful staff helped me choose the right gift.
It was lovely to be able to go into a shop and browse the goods. The assistant was very helpful and showed me the items which allowed me to choose the right purchase.
June 3, 2021
Adam at Northwich is one of your best
Adam at the northwich branch was friendly / efficient and chatty
May 13, 2021
I have recently bought 5 chamilla…
I have recently bought 5 chamilla charms during your 50% off sale as presents for my granddaughter 21st and my daughter birthday. Sorry to hear you will be discontinuing this line as I have bought quite a few of them over the years as presents for family and friends.
May 4, 2021
Excellent staff
I wanted a new watch strap - your representative asked which I would like
I chose one and it had to be made to fit
Which was done with care.
Both assistants were very friendly and I would recommend Samuels to my friends
And Family
Z
Thankyou
-
May 4, 2021
New Battery Req’d
Served quickly. Replacement battery took short time to effect. Friendly staff. Happy Customer
May 4, 2021
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