Went to H Samuel in Norwich shopping centre. I was very impressed observing a shop assistant attending to a young man with a learning disability. They took the time to understand him and help him ch... See more
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Mixed review here as had a lovely experience with a sales lady on Christmas Eve (sadly didn’t get her name but have a staff number on receipt). We asked her for help with an item of jewellery on displ... See more
Company replied
Recently visited the Norwich store and received expert and excellent service from Mark. Would have given 6 stars if I could, thank you Mark.
I was bought a bangle from Christmas was told it was good for everyday wear advertised on the website still stating good for everyday wear. Given a cleaning cloth for if it looked ‘dull’ 3 months on t... See more
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Company details
About H.Samuel - Norwich
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit LG24, Chantry Place, NR2 1SH, Norwich, Norwich, United Kingdom
- 01603611309
3.7
Average
31 reviews
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Extremely helpful
May 18, 2021
I went into buy a watch I had seen…
I went into buy a watch I had seen online the lady kindly ordered it for me .. only took a few days to come in stock she also kindly took some links out .. staff were very efficient and polite will definitely be going back ..
May 18, 2021
No too much of selection on the item…
No too much of selection on the item that I was looking for (only two type).
Staff ok and friendly.
Overall experience was ok.
May 18, 2021
Just Brilliant
The service was just brilliant,super kind and respectful,i definitely recommend this shop to all my friends and family.
May 13, 2021
Perfect
We went to the Norwich shop to buy our wedding rings. Heather, the store assistant was so helpful and patient with us. Thank you so much for helping us find the perfect rings :)
May 13, 2021
Excellent
Excellent , friendly , helpful member of staff whom I visited three times to purchase our wedding rings , wedding necklace and earrings. I’m sorry I didn’t ask her name but , I know she had only been working at the store since Christmas . She said she loved her job .
May 12, 2021
Hassle-free, friendly service
Came in looking for a men’s ring. Staff were very helpful and friendly, gave several options and were knowledgable on the products and materials. A very hassle-free and quick purchase made easy by the staff and service. Would buy from this branch again.
May 6, 2021
I purchased a ladies Lorus watch online…
I purchased a ladies Lorus watch online and the expanding strap needed shortening. We went into your Norwich Store and is was adjusted while we waited. The staff were extremely helpfull and the service was excellent both online and in store. I would not hesitate in using H. Samuel again in the future.
May 6, 2021
I lost my wedding ring on Xmas day 2020…
I lost my wedding ring on Xmas day 2020 after 53 years of marriage and my wife said she would buy me a new one. So after looking at several rings in a variety of shops we saw the ring that i wanted in H Samuel. The staff were very helpful and patient and the ring was delivered to my home in 2 days although the staff quoted 7 days so i was very pleased with the overall service.
May 4, 2021
Beautiful jewellery and reasonably…
Beautiful jewellery and reasonably priced, great courier service, definitely recommend.
April 29, 2021
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