We visited Hampton today to browse at some mens watches and was served by the lovely helpful friendly lady Liz. We left very happily with a fabulous Bulova and extremely happy fabulous service as alwa... See more
Location
Switch locationUnit 15B Serpentine Green Shopping Centre, Hampton, PE7 8BE Peterborough, Peterborough Serpentine, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Holly! Dealt with my repair for a ring (not purchased at H Samuel) very efficiently. Gave me lots of information on my full diamond ring and how the repair would be dealt with. Asked for extra checks... See more
Took my engagement ring into H Samuels, staff as always were lovely. I decided to treat myself and have my engagement ring reset as it was an old sty... See more
Company replied
Visited the store at Serpentine Green, Peterborough today and was served by a really lovely lady called Liz. She was really helpful and informative. Great service thank you
Company details
About H.Samuel - Peterborough
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
Unit 15B Serpentine Green Shopping Centre, Hampton, PE7 8BE, Peterborough, Peterborough Serpentine, United Kingdom
- 01733565286
4.3
Excellent
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
May 18, 2021
Very friendly staff
Very friendly staff. Super helpful and contacted me promptly in respect to my order/repair. Cannot recommend them enough.
May 13, 2021
Customer review
I was very happy with the service the lady was very helpful & polite very good customer service.
May 10, 2021
Excellent service from start to finish
I ordered online, delivered to my house quickly but i had ordered the wrong size. Took to store at Serpentine Green and was assisted in getting the correct size when I collected a couple of days later. Happy happy happy
May 6, 2021
quick and stressfree
Ordered baby bangle for my niece for her first birthday. She was so in awe and smiled such a happy smile and gave me a little wet kiss. The shipping was quicker than expected.
May 5, 2021
Brilliant service by your…
Brilliant service by your representative Yasmin she really shone she is in your Peterborough branch in Hampton.
May 4, 2021
Assistant helpful and polite
May 4, 2021
I was pleased with efficient service.
May 4, 2021
Fantastic service very helpful
May 4, 2021
Great customer service!
I had a fault with a purchase I had made, staff were friendly, apologetic and had no quibbles in helping me by ordering a new item. Was a breath of fresh air to receive good customer service.
May 4, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.