Friendly, helpful and knowledgeable staff. 😍 Natalie was brilliant, talked me through my decision to have additional piercings, she took her time to ensure my choice of studs and marking point... See more
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The necklace is fantastic only issue I have is I purchased the gift box and a personalised note for the necklace to go in and when I opened it and looked at the note and it was blank. It was for my so... See more
Absolutely brilliant service from Sadie. Nothing was too much trouble, she was patient and knowledgeable and guided us through choosing a watch. The staff are always friendly but Sadie went above and... See more
Absolutely brilliant customer service. All the girls I met were knowledgeable and very friendly. Sadie helped me find a ring I’d been looking at online for a long time and when there was a problem wit... See more
Company details
About H.Samuel - Scarborough
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
11 Westborough, YO11 1UH, Scarborough, Scarborough, United Kingdom
- 01723373794
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Lovely friendly service
Watch purchase
Very helpful staff where friendly and happy to help even when it meant going backwards and forwards alot to get the strap absolutely correct on the watch I was going to purchase could not ask for better service completely satisfied and would recommend to anybody
Excellent service at scarborough
Excellent service from Scarborough…
Excellent service from Scarborough Branch ,Assistant was polite friendly and provided a high standard of customer care
Very helpful and polite assistant.
Jessica was friendly
Jessica was friendly, helpful and attentive. She showed us a selection of gold sleepers for our granddaughter and was not at all pushy. We were very satisfied customers and would be happy to recommend your store.
Excellent service
Excellent service
Very friendly staff
Very friendly staff, knowledgeable and professional will be returning to Scarborough store
The necklace is fantastic only issue I…
The necklace is fantastic only issue I have is I purchased the gift box and a personalised note for the necklace to go in and when I opened it and looked at the note and it was blank. It was for my sons 16th birthday so I was a little disappointed
Ruth the manager was very helpful very…
Ruth the manager was very helpful very polite and when I needed some links taken out of 2 watches nothing was a problem a definite asset to the company wish more staff in other shops where the same
The best place for watches.
Having purchased several watches recently from H.Samuels I would highly recommend them as the place to go. The staff are always friendly and knowledgeable, the prices are very competitive, especially when they have a promotion on, and the range to choose from is second to none, from classics to boutique and speciality watches.
Good service
Very helpful not pushy sales assistant…
Very helpful not pushy sales assistant gave us space when we needed space and help when we needed it.
Wonderful customer service from team at…
Wonderful customer service from team at Scarborough. Thanks Imogen
Excellent service
The lady who served me was very friendly and helpful. I wasn't in the shop long and came out with what I wanted thank you
Very helpful staff
Very helpful staff. Found what I was looking for. All round good experience.
Ring on my first purchase - then watch on second !
I purchased a ring on my first visit. Natalie extremely helpful and friendly, and kept to Covid guidelines, making sure everything was done correctly. when I returned to collect the ring, my husband decided to purchase a watch. Again Natalie extremely helpful, and the other members of staff were very friendly. Even though it was very close to a Saturday closing time. 10/10 - great experience and would certainly recommend and return
Staff were extremely helpful and…
Staff were extremely helpful and friendly. Felt very satisfied with the service
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