Not received the watch yet so too early to comment but the ordering process was easy to complete
Company replied
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See what reviewers are saying
I would like to leave a review for the staff of H Samuel's on Lord Street, Southport. A great team, especially Diane, very helpful indeed, giving me plenty of info, and help helping me to choose the p... See more
Company replied
called in on a rainy thursday afternoon as i was looking for some stud earings as a thank you gift It was so nice to be greeted by the two staff alex and ann who made me feel welcome and advised me... See more
Company replied
I brought my grandmother's 22c gold wedding ring to Southport store to have it enlarged. The store sent it away for an estimate. The store rang my home phone to advise the cost would be £499 I request... See more
Company details
About H.Samuel - Southport
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
245-251 Lord Street, PR8 1NY, Southport, Southport, United Kingdom
- 01704536664
4.5
Excellent
33 reviews
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Very friendly and helpful staff
Very friendly and helpful staff. I am very pleased with my purchase.
May 27, 2021
The staff directed me to earrings for…
The staff directed me to earrings for my mums birthday they thought she would like after I informed them how much she loved another pair from H. Samuels I had bought her last Christmas. My mum was really happy.
May 27, 2021
My order was cancelled
My order was cancelled, 2 days after the promised delivery date, due to being OOS! Pleased with how H Samuel responded to my complaint when they found a similar watch in stock in NI and arranged for me to pick it up at my local H Samuel in Southport, who fitted my watch and honored the original sale price.
Really love the watch and the service from H Samuel, Southport.
May 22, 2021
Very pleased with the service I received
May 20, 2021
I brought my grandmother's 22c gold…
I brought my grandmother's 22c gold wedding ring to Southport store to have it enlarged. The store sent it away for an estimate. The store rang my home phone to advise the cost would be £499 I requested to return back to store. I then went to another jeweller who quoted £85 I asked them to provide an received a wonderful ring back. I also asked for a price to make an engagement ring and larger and was advised this was not possible as it would loosen the stones as they were loose and could not be done. So I asked if they would make the stones secure a quite was given and I asked for the ring to be returned. When I left the ring at the shop all the stones were in place when I got it back one of the rubbies was out in a plastic bag. As you can imagine I was not happy. I again took the ring to the jeweller which I had been to and they are putting the ruby back in and enlarging it for a lot less than your store in Southport. So I would not recommend your company as I feel that I was being tipped off. £499 price is a lot more than £85 for the same job. The manager in your store asked me to let her see the wedding ring when I had had it altered and she agreed what a wonderful job the other Jeweller had done. So I think that I deserve some feed back and explanation from you. I await your comments.
May 18, 2021
Excellent service
Needed to buy a last minute present so I called in on the off chance that I would be able to buy a nice watch for my Father in law.
Found a lovely Citizen Eco-drive watch which was just what I was looking for. Watch was taken from the display cabinet and polished and fitted into a box.
Staff were very helpful and pleasant to deal with.All in all a very satisfying shopping experience.
May 16, 2021
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Jewelry purchases
Extremely satisfied. Staff were able to provide brilliant advice and support with both purchases, altering links in watches and perceptive advice
May 16, 2021
Reply from H.Samuel - Southport
Hi Alison thank you for taking the time and trouble to let us know of your experience, it is great to hear you were happy with the service and we appreciate you letting us know – Many thanks Pamela
Excellent easy to talk to and full of…
Excellent easy to talk to and full of knowledge about products and offers. Indeed bought 2 watches only went in to look.
May 11, 2021
Friendly service
Bought a ring resizer (can’t remember the term!) for an antique ring. Matches very well and makes the ring more comfortable and secure. Service was very good; friendly and helpful.
May 6, 2021
Very friendly and helpful service
Very friendly and helpful service. Good covid safety guards. Excellent choice of watches with a good range of prices.
May 6, 2021
Fabulous service from Alex
May 6, 2021
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