H.Samuel - St Helens Reviews 

34
TrustScore 4.5 out of 5

4.6

10 Palatine Arcade, WA10 1BN St Helens, St Helens, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bought my watch at the Trafford Centre as a 50th wedding anniversary present and purchased insurance cover at the time. Took the watch to my local shop in St Helens where the service from all the staf... See more

Rated 5 out of 5 stars

Whilst I was out shopping I lost the back to my earing. Ordinarily I would have removed both of the earrings but I was on my way to a friends retirement party so wanted to keep them in. I went into H... See more


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - St Helens

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • 10 Palatine Arcade, WA10 1BN, St Helens, St Helens, United Kingdom

  • 01744730530

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.6

All reviews

(34)

1,697 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Discount cards

Very good service, but only after i fully made my purchase was I asked about a discount card. I have a blue light users card. Was then told had I produced it I could have got 15% off my purchase....but was too late as it had already gone through the till...I felt a little frustrated at this.
Could have asked me prior to buying. I spent over £350.

June 3, 2021
Rated 5 out of 5 stars

Great service

Great service, friendly staff made us feel very welcome. The lady dealing with us couldn’t have been more helpful.

June 1, 2021
Rated 5 out of 5 stars

Anniversary gift

The lady who served me was called Helen. She was lovely , helpful and sensitive too. My gift was for an anniversary gift, for my Sister in law and my late Brother. I still wanted to get a gift as it would've been there 40th Anniversary. She listened to me with love

May 18, 2021
Rated 5 out of 5 stars

Amazing service!!

Absolutely love going to this store in St. Helens, all the staff are always to welcoming and helpful!! Even thought I had ordered online and had the product delivered to store they couldn’t of been more helpful

May 13, 2021
Rated 5 out of 5 stars

Helpful and a pleasure to purchase from

Excellent service very helpful staff and they go that extra mile to help you ..
Highly recommend and they are so polite and know what they do best by giving you the best advice and service available..
Dont believe me till you try them outstanding..

May 12, 2021

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