Emma and Ian from the Stockport branch was extremely helpful excellent customer service A crystal had come out my engagement ring after only wearing it a week. A new one was ordered and gave us a p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Me and my friend got our helix pierced at the Stockport H Samuel’s by Lily and we could not be more happy . The whole experience was absolutely amazing but the best part was Lily and how she talked u... See more
I rate this one star my ref 15265928-l6no I had my ring engraved got a phone call to say my ring was back to H Samual Stockport and a text to my son called for it but then got told it wasn’t in the sh... See more
Company replied
Took my 9yr old to H Samuel branch Stockport and would like to give a massive shout out to Leah who was fantastic throughout the whole process for my daughter who was alittle bit upset and apprehensiv... See more
Company details
About H.Samuel - Stockport
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
43 Merseyway, SK1 1QE, Stockport, Stockport, United Kingdom
- 01614809114
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having chosen what I thought was an…
Having chosen what I thought was an easy - to - read watch, l later found that a shiny mini-dial confused reading over a ten minate (or two hour) spread.
Your salesman was understanding of this and after looking at other watches, he agreed to give me a refund. He was helpful and courteous on both visits.
All the staff seemed so friendly.
All the staff seemed so friendly.
Chris who served me was very helpful.
I would definitely go back if needed. Jewelry or a watch.
Top class service
Excellent service from Rebecca..and it…
Excellent service from Rebecca..and it was only her 2nd week....she helped me to choose my watches and earrings which i was purchasing with my birthday money...definitely will go to that branch again
Order on line to the stockport branch.
Order on line to the stockport branch.
Was very easy to order.
Came when they said it would.
Great service
Great service
Friendly service, very helpful. pointing out discount and offers. Not at all pushy, respectful and polite. thanks
A great watch bought for a reasonable…
A great watch bought for a reasonable price. The service received was excellent, including taking links out of watch strap.
We bought wedding rings....
We bought wedding rings from H. Samuel in Stockport. When my fiancé tried his ring on at home he found the size to be too tight so I went back to the store to order the next size up. Vicki and Chris were very helpful and ordered it from another store so that we could collect it in a couple of days rather than waiting 4 weeks for an online order.
May use AI-assist with repliesRead more
We came in to pick wedding rings your…
We came in to pick wedding rings your staff were very helpful an we finally picked two rings we loved thank you

Reply from H.Samuel - Stockport
Great shopping experience
Great shopping experience, very helpful staff and catered to my needs perfectly.
Not my first purchase here, nor my last.
Thank you.
Great customer service.
We were greeted warmly at the door and there was hand gel available as we walked in. One of the staff helped us to find what we were looking for in a prompt but not pushy manner. The transaction was settled quickly and safely.
Excellent staff member
The service I received was excellent
The service I received was excellent. I came in to get my watch repaired and ended up buying two extra items.
Ordered on line ,chose the store…straightforward
Ordered on line ,chose the store ,received a phone call to say the watch was ready for collection ,young lady who attended to me very quick and pleasant
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







