Bought birthday present today and Josh was extremely helpful in getting it to the destination without any problems. His advice was very good in helping me choose the gift . A beautiful cross and cha... See more
Location
Switch location22 The Parade, Gracechurch Centre, B72 1PD Sutton Coldfield, Sutton Coldfield, GB
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I recently visited H Samuel in Sutton Coldfield and Sylvia was an excellent member of staff. She explained everything clearly and answered all of my questions and I was also well pleased with the ser... See more
I took my grandad into the store to help him shop for a 60th wedding anniversary gift. The man who served us (I think his name was Josh) was really lovely. Nothing was too much to ask and he was so he... See more
Shocking company- shocking quality/ shocking costumer service. A stone came off the bracelet ( only wore it for 10 days)!!! I took it back to H Samuel they refused to do anything, as apparently I had... See more
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Company details
About H.Samuel - Sutton Coldfield
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
22 The Parade, Gracechurch Centre, B72 1PD, Sutton Coldfield, Sutton Coldfield, United Kingdom
- 01213549462
4.4
Excellent
54 reviews
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Not going again.
Staff inside Sutton hsamuel are the worst. Don’t know anything and basically keep no stock of any sizes. When we had to order size in with our wedding only a week away they never bothered to inform us it was in store even after trying to call. Terrible service.
June 5, 2021
Great customer service
Great customer service, good knowledge from the assistant, also the assistant was very conscientious and understanding of what I was looking for .
An all round excellent service.
June 3, 2021
Sylvia was great and found me what I…
Sylvia was great and found me what I needed quickly and efficiently. Very personable lady! Top marks!!!
May 27, 2021
I asked for help.
I was helped in store to find ‘sleeper earrings’ for a birthday gift after being given instructions that this is what I / they would like ! A yearly challenge to show I care, apparently. 😁
May 25, 2021
Great service.
The service I received in store today was lovely, a lady called Sylvia I think helped me.
May 25, 2021
Great Service
Always great service at the store.
Recommend to anyone. Much ease in buying/chosing.
May 18, 2021
Excellent service from helpful staff at…
Excellent service from helpful staff at the Sutton Coldfield branch
May 14, 2021
Very happy with my purchase
Very happy with my purchase. Another beautiful tommy hilfiger watch . Customer service in the store brilliant.
May 11, 2021
The manager at the store was extremely…
The manager at the store was extremely helpful and made me feel like nothing was too much to ask ,very happy with my purchase
May 7, 2021
Two lovely members of staff
Two lovely members of staff, really polite & friendly & my earrings are beautiful, very happy with purchase.
May 4, 2021
Recently I visited the branch in Sutton…
Recently I visited the branch in Sutton Coldfield with my husband. My husband brought me a gold Cross and separate chain, and a new watch for my birthday. The sales assistant was so helpful, pleasant and knowledgeable. She really had a professional approach, was kind and patient. Really happy with my purchase. Shop was very covid safe and glad I chose H. Samuel, as opposed to the many other jewellery shops there were nearby.
May 4, 2021
The workers a very nice and delth with…
The workers a very nice and delth with me promptly. I recently love the store and products.
Thankyou maria
May 4, 2021
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