H.Samuel - Sutton Reviews 

30
TrustScore 4 out of 5

4.0

128 High Street, SM1 1LU Sutton, Sutton, GB


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Rated 5 out of 5 stars

I went along this morning ( Thurs 18th Dec ) with my daughter to buy a watch for my grandson's birthday.We arrived 10 minutes early for our 11am app with Kim,who was looking after another customer and... See more

Rated 2 out of 5 stars

I purchased a really nice little gold bracelet for my wife's birthday for just under £100 very thin light weight. Nothing wrong there, but I did think being offered a voucher for £25 of my next purch... See more

Rated 5 out of 5 stars

My experience was great at HS Samuel Sutton. Manpreet was extremely helpful when I was struggling to choose my mums gift. She gave me a 10 percent discount and was extremely nice when I changed my min... See more

Rated 5 out of 5 stars

H Samuel in Sutton.. the ladies were absolutely amazing.. very pleasant and so helpful.. we had a discount which was fab. We will definitely be returning when we are looking for something In particula... See more

Company replied


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - Sutton

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • 128 High Street, SM1 1LU, Sutton, Sutton, United Kingdom

  • 02086429081

4.0

Great

TrustScore 4 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

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4.0

All reviews

(30)

1,582 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Necklace

Fantastic customer experience. Member of staff very helpful in helping me choose a Eternity ring for my wife. Much appreciated.

May 26, 2021
Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Treated us with respect. Showed us the watch straps on offer then went away and fitted them both for us. Even apologised for keeping us waiting which wasn’t necessary as she was doing her job, but was appreciated.

Very nice visit and would use again.

May 25, 2021
Rated 5 out of 5 stars

Great customer service

Great customer service, the ladies very knowledgeable and professional. This customers service allowed me to purchase confidently, knowing I would not regret it after

May 20, 2021
Rated 5 out of 5 stars

Wonderful

The lady was so helpful when buying my dad a birthday present. The experience was so easy and wonderful. Would definitely shop again in the store.

May 13, 2021
Rated 5 out of 5 stars

I had to return a ring where the…

I had to return a ring where the diamond had fallen out and was sorted out by an absolutely lovely lady called Elaine in your Sutton branch, I honestly couldn’t have been treated better, she was so kind and friendly I would recommend her to anyone

May 5, 2021

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