H.Samuel - Swansea 254 Reviews 

10
TrustScore 4.5 out of 5

4.3

254-255 Oxford Street, SA1 3BN Swansea, Swansea, GB


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Rated 5 out of 5 stars

I recently visited H Samuel's at Oxford Street, Swansea and i was greeted by Reena who has always been so friendly and lovely to my husband and me. Her colleague Nigel always has always taken time to... See more

Rated 5 out of 5 stars

I bought rings and 2 wrist watches for my wedding. I met pleasant people at the shop . Reena expecially was very professional and helpful. Another lady whom I've forgotten her name served as a model f... See more

Rated 5 out of 5 stars

I love going to h Samuel got a lot of good choice there i will be buy my husband a watch there soon already got a eye on one staff are very helpful su was amazing couldn't do enough for you always go... See more

Rated 4 out of 5 stars

Great discounts on watch. Bought three instead of one. The staff was really polite and helpful. Will definitely visit again.


Company details

  1. Jewelry Store
  2. Ear-Piercing Service
  3. Jewelry Repair Service
  4. Watch Repair Service
  5. Watch Store

About H.Samuel - Swansea 254

Written by the company

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Contact info

  • 254-255 Oxford Street, SA1 3BN, Swansea, Swansea, United Kingdom

  • 01792460611

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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4.3

All reviews

(10)

1,654 reviews in the last 12 months

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Rated 5 out of 5 stars

H Samuel, Oxford Street, Swansea - The place to shop....

I recently visited H Samuel's at Oxford Street, Swansea and i was greeted by Reena who has always been so friendly and lovely to my husband and me. Her colleague Nigel always has always taken time to chat. Their product knowledge is outstanding and i would encourage anyone to shop there.
Really we only went in for some advice and we came out having bought a bear for charity. A really good cause and money well spent. Thank you Reena and Nigel. We will see you again soon.

November 17, 2021
Unprompted review
Rated 5 out of 5 stars

I bought rings and 2 wrist watches for…

I bought rings and 2 wrist watches for my wedding. I met pleasant people at the shop . Reena expecially was very professional and helpful. Another lady whom I've forgotten her name served as a model for me to decide what to choose . Amazing work ethics

June 24, 2021
Rated 5 out of 5 stars

Great store

I had a problem with a watch I bought from H Samuel, I had taken out warranty, to be honest the store I bought the watch from were surly at best despite spending a fair amount on a watch.
I had only worn the watch once when a piece fell off and was lost, I took the watch back to another store, was delighted with the assistant, she was friendly reassuring and interested in me as a customer.
The watch was sorted and she noted that my warranty was only for 2 years, she pointed out for an extra £3 I would have 3 years warranty, first store did not tell me this.
She was so lovely we ended up buying another piece of jewellery as well.
We will in future use this branch rather than the original store Thank you Sue.

May 13, 2021
Rated 4 out of 5 stars

Great buy

Great discounts on watch. Bought three instead of one. The staff was really polite and helpful. Will definitely visit again.

May 13, 2021

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