Brought a ring on line wasn't right size orderd anther one in the shop after being measured being told I was a size when the ring come it was 2 sizes to small and found out the don't even do my size d... See more
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Not particularly impressed with H.Samuel. I ordered a watch into the Torquay store and was given a collection date in my confirmation email. I was expecting it on this day and made plans to collect. U... See more
Broke my watch strap, visited store and showed assistant. She offered a range of different straps and I went for one that closely resembled the original. Fitted and paid for (while having a pleasant c... See more
Bought a watch,took it home,did not work work ....returned & the battery had gone! Man put new battery in. Realized when got home that he had scratched all the back up.
Company details
About H.Samuel - Torquay
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
34-36 Union Street, TQ2 5PW, Torquay, Torquay, United Kingdom
- 01803296853
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I wanted a new strap on my Radley watch…
I wanted a new strap on my Radley watch and the assistant was friendly and helpful.
Great service from knowledgeable staff
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