I attended your Trowbridge Store to purchase a Seiko Divers Watch. I was seen to by Gemma, greeted with a Smile, but her knowledge was beyond outstanding. She told me the Watch would be in on Wed... See more
Company replied
Unit 41, Shires Shopping Centre, BA14 8AT Trowbridge, Trowbridge, GB
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I attended your Trowbridge Store to purchase a Seiko Divers Watch. I was seen to by Gemma, greeted with a Smile, but her knowledge was beyond outstanding. She told me the Watch would be in on Wed... See more
Company replied
Purchased a ring for my husband which had snapped in half. Contacted customer service to which I had no reply. Went into store & although the ring is out of warranty Jack & Jane was outstanding with t... See more
Kirsty , was above and beyond helpful ! A pleasure shopping !
I’ve been to the Trowbridge branch twice over the last couple of months, walked in with my fiancée and was stood looking at the items for a good 20mins, no one came up to us to ask if we needed help a... See more
Company replied
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Unit 41, Shires Shopping Centre, BA14 8AT, Trowbridge, Trowbridge, United Kingdom
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I went into H Samuel to buy a larger wedding ring due to arthritis on my ring finger. Jack showed me several styles that complimented my engagement ring and discussed sizes. He measured my engagement ring and checked the gold content to make sure the rings complimented one another and would not rub one another causing wear. I purchased the ring I had decided on and it looks great with my engagement ring. I have safely kept my original patterned wedding ring and ensured it will not get so tight that it has to be cut off or become uncomfortable on my finger.
Although the range was a little too poor due to the pandemic, I managed to get the perfect gift for my friend. I was very well advised and cared for while browsing and shopping. I was presented even a list of services that would benefit me after the purchase. All thanks to Gemma which was lovely and helpful the entire time. Overall a very pleasent shopping experience. Thank you!
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