Excellent staff, especially Rhiannon, who goes out of her way to help. The piercing process, was excellent & painless & the aftercare is brilliant. I have had my ears pierced several times in lots of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I visited the West Bromwich store to exchange a watch that was to large for me , I received excellent care from Vicki who understood exactly the problem and helped with the exchange in a very pleasant... See more
Company replied
Vikki very helpful women and a good sales rep! Would recommend the West Bromwich branch good polite staff working there! 10/10
If I could have left a zero star rating I would off. A month ago my chain got broken and you guys said you’d be able to fix it in time for an event I was going to on the 11th june. I put my trust in... See more
Company replied
Company details
About H.Samuel - West Bromwich
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
7-8 Sandwell Centre, B70 7NG, West Bromwich, West Bromwich, United Kingdom
- 01215534475
4.6
Excellent
24 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased a gold fastener for a gold…
I purchased a gold fastener for a gold bracelet. The service was excellent and the assistant couldn't have been more helpful.
May 12, 2021
Customer service
I recently bought a pair of earrings from the west Bromwich branch and I must say that the service was excellent. She was very helpful in helping me decide on which ones to buy.the shop was clean and well laid out and very friendly.
May 11, 2021
Friendly staff who are helpful x
May 11, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.