Andy at the Wolverhampton store was fantastic! We went into another store right before to look for wedding rings and were disappointed by the service, came into h samuel and Andy was so helpful. He di... See more
Location
Switch location39 The Gallery, Mander Centre, WV1 3NJ Wolverhampton, Wolverhampton Mander, GB
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Walked into the store which was very empty. The two sales assistances were too busy to acknowledge me. After a few minutes of browsing I approached them to which one of the sales assistant just moved.... See more
Company replied
Excellent customer service from the person who attended to us. We didn't catch his name unfortunately but was a pleasure to learn he's been working at H.Samuel for 25 years now. Anyway, the rings... See more
Quick and easy process. Excellent selection of products at reasonable prices. Website can be a bit slow on a mobile device, but works perfectly on a laptop. Overall experience is very good with staff... See more
Company replied
Company details
About H.Samuel - Wolverhampton
Written by the company
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
39 The Gallery, Mander Centre, WV1 3NJ, Wolverhampton, Wolverhampton Mander, United Kingdom
- 01902796910
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looking for a pretty bedroom alarm…
looking for a pretty bedroom alarm clock for my wife H. Samuel (W-ton) was first and last jeweller visited. Sales Assistant explained choice limited but as luck would have it the clock offered was just what I wanted ( more importantly my wife was delighted with it )
Your member of staff was attentive, efficient and friendly. ( important to me as I am quite severely disabled )
Good service as usual
The lady who's serving me was very nice…
The lady who's serving me was very nice and helpfully . Nice and smiley help me out. I'm very happy with it.
The lady was very polite and new what…
The lady was very polite and new what she was doing very helpful
Rushing to get a birthday present for…
Rushing to get a birthday present for my fiancée. I did not need to be reminded that the store closes in 5 minutes and there are no other customers in the store. Great piece of jewelry though.
Was given friendly service
Was given friendly service, by Andy at the mander centre branch in Wolverhampton, was given time to browse given advice on exchange if not the right size, will definitely be back to shop again.
The 2 young girls in shop were very…
The 2 young girls in shop were very helpful nothing was to much trouble would certainly recommend to family and friends,
May use AI-assist with repliesRead more
As ever, really helpful and friendly
As ever really helpful and friendly. Andy is my favourite

Reply from H.Samuel - Wolverhampton
Very happy with my new ring and staff…
Very happy with my new ring and staff was amazing, so helpful.
Excellent customer service 👍
Excellent customer service 👍
I have obtained a consistent discount because I've bought several goods recorded in my history.
Highly recommend!
Quick service
Bought a watch and had a watch strap replaced.
Good quick service apart from having to queue first time due to Covid restrictions
Staff really friendly and helpful
Staff really friendly and helpful. Even though they did have the exact item I originally wanted to see, I was shown another that was even nicer so a big thank you.
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