We had a great experience getting my daughter's ears pierced with Amanda (Mandy). She was incredibly friendly, caring, and took a lot of time to ensure the placement of the earrings was absolutely per... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am not very good with technology and could not set my lovely Citizen radio controlled eco watch. So dropped into H. Samuel in Worcester today. The manager Richard was incredibly helpful and set my w... See more
I visited the Worcester store today to have my engagement ring resized i found Garry to be helpful and he got me a shiny new ring in my correct size we was in and out in no time absolutely brilliant s... See more
hi I was exchanging a gift i had bought for a friend from the Worcester branch. Everything was going ok but i wanted to pay the difference from the original gift to the new gift in cash. (it was 4... See more
Company details
About H.Samuel - Worcester
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
83-84 High Street, WR1 2ET, Worcester, Worcester, United Kingdom
- 01905616857
4.7
Excellent
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top Class Service
We went in to try and get the battery changed in my wife’s watch, previously we had tried a few other jewellers who had been unable to get the back and off the watch.
After much effort we got the battery changed thanks to a real good service by the staff there.
We could not have been happier with the service.
June 3, 2021
Staff member was very helpful
Staff member was very helpful. Apologised when system for insurance went down.
May 27, 2021
Really nice and kind service
Really nice and kind service, doesn’t bully people without masks, no discrimination, respect to this business. Very happy with service received.
May 25, 2021
Prompt efficient service
Good selection to choose from. Helpful staff. All COVID guidelines followed.
May 13, 2021
Great customer service
Great customer service, really friendly and helpful - got just what I wanted!
May 4, 2021
Good customer service
May 4, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.