My first time in this shop. Staff were friendly and helpful ~ and very patient. There was a misunderstanding about what I did or didn't have to pay, which stressed me somewhat, but all was resolved in... See more
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I purchased three watches for my grandsons - watches that another company had five weeks to source but, unfortunately, couldn't because they were unavailable. I contacted Kim and Laura at Yeovil on a... See more
In-store staff were nice and we were seen quickly, however I have waited 2 months for my engagement ring to be (a) resized and then (b) fixed following it being returned to me with the claw no lon... See more
Company replied
1st time ever been on H.Samuel, been able to find something there for a good price, easy to navigate through, without any problems, shop again in the near future.
Company details
About H.Samuel - Yeovil
Written by the company
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contact info
4 Middle Street, BA20 1LZ, Yeovil, Yeovil, United Kingdom
- 01935475934
4.0
Great
25 reviews
No recent history of asking for reviews
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The person who served me was polite and…
The person who served me was polite and efficient. The watch I bought was on sale and I spent much less than I had budgeted for to buy the make and spec I wanted. A query to the manufacturer was dealt with promptly and effectively.
May 12, 2021
I bought a very expensive watch about…
I bought a very expensive watch about three years ago that I could not reset the lady in the shop spent many long hours to try a fix it eventually she thought she had sussed it but the watch stopped working again! Eventually she managed to get it working again and even photocopied in large writing the instruction manual!
May 11, 2021
Efficient, polite and reliable
Just went in for a watch battery, which was fitted in an hour. Covid measures were in place before we went into the shop to drop the watch off and collect it.
May 4, 2021
May use AI-assist with repliesRead more
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oN 20.4.21
oN 20.4.21, i visited your shop in Middle Street, Yeovil, to make a small purchase and whilst there I enquired about a replacement battery for a small travel clock. I was amazed that the assistant had taken it to her colleague and within about three minutes the battery was fitted and clock working. The reason why I was so amazed was that a few days prior to my visit I had been to another jewelers in town and had been told it would take about two weeks to replace the battery.
What I very efficient and willing workforce you had in your shop. Bianca and Kim gave the sort of service that is so often missing these days. Many, many thanks to you all.
May 4, 2021
Reply from H.Samuel - Yeovil
Hello Mrs Pool, Thank you for taking the time to write this review. I am so pleased your experience in the store was amazing, and that the staff members in store was able to resolve the battery replacement for you in store on the day you went in. I will be passing the feedback onto the store for you, and would be grateful if you could find the time to change the star rating to match your amazing experience. Regards Luke
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