I brought three silver white stone nose studs which cost £19.99 plus warranty cover which was £3.75 to cover my purchase, a total of £23.74, with in two days the first stud broke, I moved onto the se... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I brought three silver white stone nose studs which cost £19.99 plus warranty cover which was £3.75 to cover my purchase, a total of £23.74, with in two days the first stud broke, I moved onto the se... See more
Company replied
Bought some earings online had to take back as they were terrible value for money. Greeted by a lovely lady Karen who went out of her way to help me, nothing to much trouble turns out the earings I... See more
Went in to purchase a watch for my son’s 21st. We were served by Courtney who was extremely helpful, nothing was too much trouble. She was patient whilst retrieving various different watches from di... See more
Went in today to get a ring either exchanged or larger size. I was greeted and welcomed quickly by the manager and another colleague. They were amazing at trying to solve our query.... See more
Written by the company
12 - 18 Market Street, YO1 8ST, York, York, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The girl who was covering from the Darlington branch excellent service with a smile
really lovely service - wish I could remember the name of the lovely lady who served me, so helpful!
Wide range of jewellery at affordable prices. The assistant was very obliging, gave me all the help i needed.
Would shop here again.
I bought a necklace and cross but I wanted a heavier chain so the lady got another one and put it on for me. Very happy with my purchase
Good service and communication very pleasant and helpful towards buying the item , Good selection against to others in the market place
Love citizen watches! By far my favourite. The Watch runs smoothly, easy to set up date and time. The blue and gold work very well together
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.