Machine didn’t work. Called through as breakdown and no communication for 4 days. Returned machine and still no refund.
Quality: 1
Value for money: 1
Sold by HSS ProService
The information on this page is based solely on product reviews written by customers of HSS ProService via Trustpilot.
Here’s what people highlighted
Quality
Value for money
All reviews
Great product, done exactly what we required doing, will definitely hire again
Quality: 5
Value for money: 5
Little bit expensive
Quality: 5
Value for money: 3
Reply from HSS ProService
Good Afternoon,
We would like to thank you for taking the time to review the floor tile stripper that you hired through HSS Proservice. All feedback is important to us and greatly appreciated.
We hope that you will visit HSS again very soon.
Kind regards
Francesca
Good machine. Blade could be sharper for vinyl. But forvtilrs it was very good.
Quality: 4
Value for money: 5
Reply from HSS ProService
Good Afternoon,
We greatly appreciate your feedback on our floor tile stripper.
We are pleased to hear that this was a great machine to hire for the work intended, however we are sorry to hear it did not work as well on vinyl.
Thank you again for using HSS and we hope that you visit us again soon.
Kind regards
Francesca
This item took a number of times to actually start and did not deliver the performance as it was expected. I’ve no idea what the vibration ratings on this are but it was horrendous to use.
Quality: 3
Value for money: 2
Reply from HSS ProService
Good Afternoon,
Thank you for taking the time to review our floor tile stripper, all feedback is important to us and we are very sorry that on this occasion the tile stripper did not work as you expected it to.
Kind regards
Francesca
fast hire
Quality: 4
Value for money: 4
Reply from HSS ProService
Good Morning Dawn
Thank you for your great feedback on the Floor Tile Stripper that you hired with HSS, this is truly appreciated and shows what top quality equipment we have on offer.
We are happy that you received a fast hire whilst hiring with us.
Thank you again for choosing HSS for your hire needs and we hope to see you again soon.
Kind regards
Daniel
Really did the job
Quality: 5
Value for money: 5
Reply from HSS ProService
Good Morning,
We sincerely appreciate the time and effort you have taken to review our floor tile stripper.
We are ecstatic to hear that this did the job intended without any faults.
Thank you again for using HSS hire and we look forward to seeing you again in the future.
Kind regards
Francesca
It does what it says on the tin
Quality: 4
Value for money: 4
Reply from HSS ProService
Good Afternoon Brian,
We would like to thank you for your positive comments on our floor tile stripper.
Our aim at HSS is to ensure that our customers receive the highest standard of equipment so again we are grateful for your feedback and hope to see you at HSS again soon.
Kind regards
Francesca
Was good to remove tiles that were laid on concrete but didn't remove the ones that were laid on plywood.
Quality: 4
Value for money: 3
Reply from HSS ProService
Good Afternoon Terri,
We greatly appreciate your feedback on our floor tile stripper.
We are pleased to hear that this effortlessly removed tiles upon concrete, however we are sorry to hear that you struggled to remove the tiles laid on plywood.
Thank you again for using HSS and we hope that you visit us again soon.
Kind regards
Francesca
They hired me a well worn, broken, useless piece of tat that didn't work, hadn't been serviced or a had a new blade fitted. Just awful. A total waste of time and energy with a week spent trying to get my money back. Finally achieved. Their equipment is junk.
Quality: 1
Value for money: 1
Reply from HSS ProService
Good Afternoon Maureen,
We are sorry to hear this feedback about our floor tile stripper. As advised in your service review we have passed the feedback over to the branch and you have now been fully refunded for this.
Again we apologise for the inconvenience this caused.
Kind regards
Francesca
A heck of a lot better than doing it by hand. Bit of a slog for someone unused to such machines, but that's a me problem, not an equipment problem. Ear defenders, goggles, mask and gloves are a must; it's a loud, vibratey beast that creates a lot of dust.
Quality: 5
Value for money: 5
Reply from HSS ProService
Good Morning Kenny,
Thank you for your great feedback on the floor tile stripper that you hired with HSS, this is truly appreciated and shows what top quality equipment we have on offer.
We are happy that you found this made light work of lifting the tiles intended.
Thank you again for choosing HSS for your hire needs and we hope to see you again soon.
Kind regards
Francesca
Not a bad piece of kit
Quality: 3
Value for money: 3
Reply from HSS ProService
Good Afternoon Terry,
Thank you for taking the time to review your recent hire of the floor tile stripper. We are happy to hear that you found this did the job you intended it to do. We are grateful for your custom and we hope that you visit again soon.
Kind regards
Francesca
Worked better than expected
Quality: 5
Value for money: 5
Reply from HSS ProService
Good Afternoon Paul,
We greatly appreciate your feedback on our floor tile stripper.
We are pleased to hear that this worked better than you expected it to and you managed to get the work done that it was intended for.
Thank you again for using HSS and we hope that you visit us again soon.
Kind regards
Francesca
Very good product
Quality: 4
Value for money: 5
Reply from HSS ProService
Good Afternoon Phillip,
Thank you for your great feedback on the floor tile stripper you hired with HSS.
We are happy that you found this was a great bit of kit to hire for stripping the floor tiles you had to remove.
Thank you again for choosing HSS for your hire needs and we hope to see you again soon.
Kind regards
Francesca
Excellent piece of kit for stubborn stuck down carpets
Quality: 5
Value for money: 5
Reply from HSS ProService
Good Afternoon Colin,
We sincerely appreciate the time and effort you have taken to review our floor tile stripper.
We are ecstatic to hear that this was an excellent bit of kit and worked well for the stubborn, stuck down bits of carpet.
Thank you again for using HSS hire and we look forward to seeing you again in the future.
Kind regards
Francesca
It was helpful and did the job
Reply from HSS ProService
Good Afternoon Mihai,
Thank you for your comments on our floor tile stripper, all feedback is important to us at HSS so it is greatly appreciated.
We are happy that you found this was very helpful at the task of removing floor tiles.
Our aim at HSS is to ensure that our customers have a positive experience so again we are grateful for your comments and we hope to see you again in the future.
Kind regards
Francesca
Saved the day
Quality: 5
Value for money: 5
Reply from HSS ProService
Good Morning Colin,
We are extremely grateful for you taking the time to review our Floor Tile Stripper.
We are pleased to hear that this product saved the day for you
Thank you again for using HSS hire and we look forward to seeing you again in the future.
Kind regards
Daniel
Did what a tile removal machine should do!
Quality: 4
Value for money: 4
Reply from HSS ProService
Good Afternoon
Thank you for your comments on our Floor Tile Stripper all feedback is important to us at HSS so it is greatly appreciated.
We are happy that this item did exactly what it should do for you
Our aim at HSS is to ensure that our customers have a positive experience so again we are grateful for your comments and we hope to see you again in the future.
Kind regards
Daniel
Bit heavy for a female to lift but easy to use
Quality: 4
Value for money: 4
Reply from HSS ProService
Good Morning
We are extremely grateful for you taking the time to review our Floor Tile Stripper
We are pleased to hear that this item was easy to use whilst hiring with us here at HSS
Thank you again for using HSS hire and we look forward to seeing you again in the future.
Kind regards
Daniel
Saved by back and days of graft!
Quality: 5
Value for money: 4
Reply from HSS ProService
Good Afternoon Becky,
We are extremely grateful for you taking the time to review our floor tile stripper.
We are pleased to hear that this saved you backache and cut the graft involved back by a day, we love to hear feedback like this.
Thank you again for using HSS hire and we look forward to seeing you again in the future.
Kind regards
Francesca