The generator did what it said on the tin :)
Quality: 4
Value for money: 4
Sold by HSS ProService
The information on this page is based solely on product reviews written by customers of HSS ProService via Trustpilot.
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Was not sent the generator we ordered as shown in the picture we where sent a 10kva 16amp Petrol and lost a weekends work due to it. Very poor service.
Quality: 1
Value for money: 1
Reply from HSS ProService
Good morning Dean,
Thank you for taking the time to leave your feedback.
As mentioned in response to your other review, we’re sorry that you received the wrong equipment and that your experience with our customer support wasn’t what you expected. We’ve passed this on to the relevant team, who will be in touch to look into it further.
In this case, we just wanted to highlight that this review is linked to a product you didn’t receive. While we understand your frustration, it may not reflect the product itself.
Thanks again for your feedback – it helps us improve.
Best regards,
Alison
It done what it needed
Quality: 3
Value for money: 3
Reply from HSS ProService
Good Afternoon Anna
We greatly appreciate your feedback on our 10 KVA Generator
We are pleased to hear this product done the job for you!
Thank you again for using HSS and we hope that you visit us again soon.
Kind regards
Daniel
When it finally arrived, it was okay. It did its job value for money. Yes absolutely the generator was clean and tidy and did not smell too much of diesel. A very good price to hire for the time I needed it.
Quality: 4
Value for money: 5
Reply from HSS ProService
Good Afternoon Barry,
Thank you for taking the time to review our 10kva generator, we are pleased that once you eventually received the equipment it worked well and arrived in a clean, tidy state.
Kind regards
Francesca
Excellent Generator with plenty of power and efficiency
Quality: 5
Value for money: 5
Reply from HSS ProService
Good Afternoon Niall,
We would like to thank you for your positive comments on our 10kva generator.
Our aim at HSS is to ensure that our customers receive the highest standard of equipment so again we are grateful for your feedback and hope to see you at HSS again soon.
Kind regards
Francesca
Off-Grid Home. A good simple generator that got us out of a fix over Christmas. 20Lt tank means it can run all day, only downside is its manual switch-on, so we could not link it to our automated supply, had to turn it on and off when the batteries were charged. 10Kva more than enough to run every appliance in the house at once if we'd wanted to.
Quality: 5
Value for money: 3
Reply from HSS ProService
Good Morning Gene,
Thank you for your great feedback on the 10kva generator you hired with HSS, this is truly appreciated and shows what top quality equipment we have on offer.
We are happy that you found this was simple to use and worked well at powering the appliances needed. Also great to hear that this ran all day on a full tank, we are grateful for the feedback.
Thank you again for choosing HSS for your hire needs and we hope to see you again soon.
Kind regards
Francesca
Great service
Quality: 5
Value for money: 5
Reply from HSS ProService
Good Morning Javeed,
We would like to thank you for your positive comments on our 10KVA generator.
Our aim at HSS is to ensure that our customers receive the highest standard of equipment so again we are grateful for your feedback and hope to see you at HSS again soon.
Kind regards
Francesca
This generator stated to be silence, but this wasn’t the case. As soon as we try turning on the generator it was very noisy then cut out. We tried calling the company over the bank holiday weekend and no answer. Very noisy and cutting out. As you see the big dent into the side that’s how we get this generator.
Quality: 1
Value for money: 1
Reply from HSS ProService
Good Afternoon Corrine,
We are very sorry to hear this feedback on our 10kva silenced generator. We have passed your feedback over to our management team who will be in contact with you directly to discuss this further.
Kind regards
Francesca
It did exactly what it was ment to do, burnt a little too much fuel I thought, but overall excellent.
Quality: 5
Value for money: 4
Great service
Quality: 5
Value for money: 5
DO NOT HIRE FROM HSS
Quality: 1
Value for money: 1
good generator not as silenced as i thought
Quality: 3
Value for money: 4
Ought to be supplied with two adapters (for 3 pins plug).
Quality: 5
Value for money: 4