Hard To Find Records Reviews 125

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 4 out of 5 stars

I haven't shopped at HTFR for years. Ordered a 12" at very good price, couldn't find the link on there website to track my parcel, the vinyl was quite dusty when received but overall was in VG conditi... See more

Rated 5 out of 5 stars

Bought a record marked as VG+ and it’s absolutely immaculate. Was a birthday present for my OH and he was so impressed at the perfect condition, he’d never seen such a good quality 2nd hand outer. Cus... See more

Rated 4 out of 5 stars

I've always been into HTFR. Ordered a 12" at good price. But the Vinyl was dirty & moldy from previous owners fingerprints, I'm guessing. I know it was secondhand, but it would be nice to receive it c... See more

Rated 5 out of 5 stars

The largest selection of vinyl on the planet!!! Competitively priced and great quality. Shipping is very fast. Truly buy with confidence.

Company details

  1. Music Store
  2. DJ Supply Store
  3. Hi-fi shop

Written by the company

After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivalled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The best in the business.

I just cant fault HTFR on line record store, Always friendly customer service, They will never let you down, Great selection and prices are very competitive, Place an order before evening and they will do their best to dispatch your order that same day,

September 26, 2014
Unprompted review
Rated 4 out of 5 stars

Great Experiences Every Time

Items were always delivered in a timely fashion even from the other side of the globe. Used records were almost always surface-noise free. The last order could have used a cleaning though. Visible fingerprints and some light scratches were unexpected but played as if the record was perfect.

June 21, 2014
Unprompted review
Rated 4 out of 5 stars

They have the tunes I need

HTFR certainly have what I need in all matters of Trance music. Their website is very easy to use. The process of purchasing and placing an order was very user friendly. They also have excellent customer service by keeping you updated about your order. I will continue to buy off HTFR. One slight drawback I got two off the same record but I suppose I can use to my advantage. Keep up the good work

April 9, 2014
Unprompted review
Rated 5 out of 5 stars

Best of the Best

Never had a problem with HTFR. Fast delivery to Ireland, always packed well, shipped the day after I order them. The best on-line Company I deal with. Wish there were more like this.
Mary

November 29, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent!

I have ordered from this company for a long time and their service has always been excellent, if you can order a record you're looking for and they have it, I would trust them over anyone else no matter what.

November 6, 2013
Unprompted review
Rated 5 out of 5 stars

Proper Banging Tunes

If your into your tunes, spinning that vinyl then this has got to be a good place to get with a good selection. Never used HTF before until i used for the first time, now used three times. I like the fact you can listen to samples before you buy online but more samples i think are needed.

October 28, 2013
Unprompted review
Rated 5 out of 5 stars

AMAZING

me vinyl got delivered quick, always got bangin tunes and postages is well cheap, just wish they still did styluses or vinyl wipes etc but they always provide excellent service, been using em for bout 5yrs now and never had a complaint

July 3, 2013
Unprompted review
Rated 5 out of 5 stars

Great store.

Good choice and quality vinyls. Great service fast delivery good price raduyut.Ya will continue to buy in HTFR.

May 20, 2013
Unprompted review
Rated 5 out of 5 stars

Bang On!

Htfr sent me a email recently regarding an enquiry I made back in 2008!! I left the enquiry in the safe hands of htfr and in all fairness it was a long shot! ..... Well, I've just received my old skool vinyl of a long lost speed garage tune I've wanted for years! And it arrived in loads of proper packaging! Thanks htfr! Bang On!

May 16, 2013
Unprompted review
Hard To Find Records logo

Reply from Hard To Find Records

This one made us all smile at HTFR - Glad we could help!

Rated 5 out of 5 stars

Satisfied HTFR facebook comp winner

Won a competition with HTFR on Facebook and received my record very swiftly and with the best packaging i have ever received with a vinyl posted it was in a mailer with 4 cardboard stiffeners which was inside a large jiffy bag which was covered in plastic really wasnt expecting this attention to detail/customer service given that i had won the vinyl despite it being £50+ in value,hats off HTFR highly recommended!! Cheers!

April 28, 2013
Unprompted review
Rated 5 out of 5 stars

Very fast delivery and Vinyl LP ass described

Have been after 1st Base by the Willesden Dodgers for about 25 years and finally decided to dust off the turntable and make my own CD version.

The LP was described as very good. I would say the vinyl looks almost mint, better than most of my LPs which I did try to take care of.

The cover is slightly worn at the edges and is not isn as good condition as the vinyl but it is probably in good condition perhaps a bit better.

The LP arrived I think 3 days after the purchase, although it may have been 2.

The packaging seemed appropriate for a vinyl record although I would probably have placed the word fragile on the cardboard.

I have now digitised the LP and while I have not split the tracks etc I can confirm that it played with no jumps or scratches.

Overall I was very happy with the transaction and I thought the LP was a bargain.

April 18, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout the transaction

The ordering process was simple and the whole transaction was a pleasure. I received an email straight away confirming my order, and one the next day to let me know the order had been dispatched. Delivery was quicker than expected and the order arrived in excellent condition. Thank you.

April 17, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant choice! good quality vinyl and great customer service as well.

One of the best vinyl stores out there. I am impressed at the selection available and particularly like that you can add items to wish list and HTFR e-mail you once they do become available as well. I contacted customer services once and they have been extremely helpful as well. Very happy altogether and will certainly be shopping again in the near future. Thanks HTFR!

February 17, 2013
Unprompted review
Rated 5 out of 5 stars

Awesome

Excellent service as usual. Haven't purchased any item since new management took over. Always helpful if you ring up with a Q or query. After the loss of Massive Records in Oxford closing down some years ago its good to know you can still lay a finger on your Fav 12".

Keep up the good work guys.

Matt.

February 17, 2013
Unprompted review

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