www.huaptec.eu Reviews 

36
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TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

This organisation is a scam. You risk having your purchase confiscated or worse. Before you purchase anything take a look at the information supplied by the UK regulator by doing a Google search 'usin... See more

Rated 4 out of 5 stars

Just installed a HiBoost gsm/3G repeater in our newly renovated cottage. 80cm stone walls and kingspan solid insulation is great at keeping the cold and RF radio waves out... no signal at all beforeha... See more

Rated 5 out of 5 stars

My husband found a booster in Huaptec's Aliexpress store, but then their team member navigated me to their web site in EU, www.huaptec.eu. So we ordered directly from there, received the item within... See more

Rated 5 out of 5 stars

Highly recommend Huaptec products and service solutions. We are a business user who solved our mobile reception problem by Huaptec for our new 5 storey office. Huaptec provided us perfect products... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

The global manufacturer of mobile signal enhancement solutions for poor 2G, 3G, 4G


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3.6

Average

TrustScore 3.5 out of 5

36 reviews

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3.6

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(36)

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Rated 1 out of 5 stars

This organisation is a scam

This organisation is a scam. You risk having your purchase confiscated or worse. Before you purchase anything take a look at the information supplied by the UK regulator by doing a Google search 'using a repeater ofcom'

October 24, 2023
Unprompted review
Rated 5 out of 5 stars

I purchased a 15 k hi boost from a 3rd…

I purchased a 15 k hi boost from a 3rd party , thought we had a problem with the unit. Talked with Dominic, said they do not approve warranty from them . Discussed what we could do. He went to his supervisor and asked what they could do. He returned with an offer to buy another unit at an discounted price. They have great customer service. Highly recommend them!

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Great signal imprevement! It’s a miracle!!

It’s a miracle, I finally have great signal! I spent about three hours outside figuring out the best placement for the antenna and after I test installed it at my final test location I was shocked. I went from my usual zero bars on Verizon to 1-2 stable 5G UWB bars and FULL bars on T-Mobile! This was the perfect solution to my issue, even though it was pricey. I’ve tried other boosters that do indeed boost but you have to be three to five feet from the booster station where this one boosts signal through my entire home. It was easy to install and the remote monitoring app has videos to walk you through the ideal placement and usability of the outdoor cellular receiver antenna and the interior signal booster. Take a look at my screenshots to see the Signal, strength and speed, of which I had absolutely zero before installation.

Tech Support even called me after-hours to ensure that my installation was successful. Talk about feeling like a valued customer!

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

It works!!!

I started by installing the outdoor antenna on the south side of my house (was the most convenient place, I could use the garage attic for most of the wiring), the main control panel was on my second floor with the secondary antenna installed on my first floor. The outside antenna was around 10ft higher than my roof peak. We determined the closest tower was 30deg north/northeast. After the alignment I went down and checked cell phone bars, literally no improvement from my 1 bar. I realized the outside antenna was aligned properly “but” my neighbors large oak tree was dead center in my line of site to the tower. I tweaked and adjusted but still no improvement. Sooo I decided to bite the bullet and completely relocate the entire unit to the north side of my home. This meant lots of holes being drilled and building a new mount for the outdoor antenna to attach to my chimney. After roughly 2 hours of work I had everything up, wires ran and was ready to give it a go. I faced the outdoor antenna to the same 30deg (this time with no tree in the way) went downstairs to plug in the base unit and was mentally prepared for disappointment. The unit powered up, I grabbed my phone off the table to see full service on my phone!!! I went from dropped calls, unable to send a text (especially if there was a pic attached) , to a full 4 bars of 5G 😁
So if your doing an install and there’s a big tree in the line of site…move the antenna or chop down the tree lol!

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

It works great

Install took me a couple hours by myself.I live in a metal house and could not send or receive messages or calls. I can now send and receive calls and messages anywhere in the home.

October 20, 2022
Unprompted review
Rated 5 out of 5 stars

The service we have now with this booster is wonderful. I highly recommend this product.

Our daughter recently purchased a cell phone booster for her house and it helped them amazingly well. They have a larger area to cover so we didn't need one with quite so many sq. feet so we purchased a different one, but still wanted something to help us get a better signal as we live in a very rural area where cell phone reception is very scarce. Many times we would have to find a certain spot in our house or even go outside to get the correct amount of bars to send a text. Installation was fairly simple, you just need to follow the directions step by step. The hardest part for us was probably getting the cable through the wall, but we made it work. You will also need to find something to mount the outdoor antenna to make sure it is quite tall. The service we have now with this booster is wonderful. I highly recommend this product.

October 13, 2022
Unprompted review
Rated 2 out of 5 stars

Better to Avoid These Guys

I bought their 4K system direct from HiBoost. Their equipment seems well made. The booster itself has a heavy metal case. The cables are low ohm cables which is also good. Customer Service is a no show. I tried asking a question using their online chat function …they will get back to me but never did. I tried using their contact form and got nothing. I used their contact email address twice now to ask a simple question related to interference. Got nothing. Some folks say they had good support … cannot understand that … they won’t talk to me. Does it work? Well, kind of. It has no trouble catching Version Band 13 however that is an older band and Verizon primarily uses Band 66 in my area. I get a tiny improvement on that. Being only 3 miles from the tower this is disappointing. There are trees in the way but seems a bit poor for capturing signal even with antenna way up on the roof like they say. Is the improvement worth $300 plus? Most people would say nope. Worried that without any support what will happen after 30 days. I have it installed and wires run … contemplating pulling it out and sending back since still in the 30 days window for returns.

September 23, 2022
Unprompted review
Rated 2 out of 5 stars

I ordered 3 of the Hi boost Dot , NO CUSTOMER service

I ordered 3 of the Hi boost Dot , they work ok- we are in rural MT and means the difference between NO signal and enough to work with. The directions are not easy to work with the Wilson cell boosters are MUCH easier to install. However I needed to return one booster and there is NO CUSTOMER service. The number given says leave a message, no one replies. The chat box - no one replies AND I emailed customer service NO reply. So if you have ANY problems with your Hi Boost, don't expect to be able to contact anybody for help.

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great product boosting Internet speed and Voice Service

Unit came in a very nice package and instructions were easy to understand. I am now able to get 5 bars in my house! Before using the unit, I was only getting 1 bar on my phone and talking with family members or anyone was unbearable, as I'm getting cut off or having a hard time caring a conversation. At times, I would run from one room to the next trying to get a better signal.

My original unit has issues after a week, and I was contacted by tech support after using the app to get assistance. The tech told me to send my unit in and I quickly received my replacement unit. Data wise, I went from .02-.08Mps to now 4-5Mps. I am very happy with their product and would encourage anyone who has very little to no bars to purchase one.

They also have wonderful tech support in Facebook--which is a wonderful tool since any problem can be supported from their techs and users.

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Great company that produces great products!

We purchased a cell phone booster from HiBoost and I can't express how awesome it is! We have used/tested this in two locations. In both areas we had 1 bar of signal at best, this would boost us to 3 bars! We can now carry on conversations indoors and our speed tests on our cell phones have improved so much that we can now stream youtube videos! (we purchased the Dot)

May 23, 2022
Unprompted review
Rated 5 out of 5 stars

Hi13-ED (900/1800 MHZ)

I had 1 bar Inside and outside , this took it to 5 bars inside instantly. Make sure to keep the 2 antennas as far apart as they say.
I went from ½ Mbps to 21 Mbps , good enough to Hotspot , Netflix , Disney and receive And make Quality Phone Calls . (Great Product)

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

No more dropped calls

I am quite pleased with my Hiboost cell phone signal amplifier. My signal increased from one bar reliable only near a window in one room to three or four bars throughout the house. The Hiboost amplifier enables us to answer the phone throughout our home without carrying the cell phone.

May 19, 2022
Unprompted review
Rated 1 out of 5 stars

Would Not Recommend

Would Not Recommend. We had VERY MINIMAL improvement in service and when trying to see what we needed to do to make system work better found the customer service department sorely lacking. Out of five calls to customer service, one person attempted to help. The other four said they would refer us to technical support to call back -- of course, no one every called back. We requested a return authorization -- that never came through either. So basically, if you purchase this product you have zero support and have wasted your hard-earned money.

May 1, 2022
Unprompted review
Rated 5 out of 5 stars

As an installer of mobile repeaters I…

As an installer of mobile repeaters I highly recommend HiBoost as an economical and effective system giving great results.
HiBoost has worked wonders in the most rural of locations.
I’ll be certainly recommending them
Peter
Openout Ltd

July 19, 2021
Unprompted review
Rated 4 out of 5 stars

HiBoost gsm/3G booster

Just installed a HiBoost gsm/3G repeater in our newly renovated cottage. 80cm stone walls and kingspan solid insulation is great at keeping the cold and RF radio waves out... no signal at all beforehand, now we have full bars. Voice calls used to be nightmarish but are now perfect. Setup was a breeze as the unit is self-configuring. All good, highly recommend HiBoost as a cost effective, reliable solution.

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

We recently fitted a HiBoost system, our first, and it is very impressive. Simple to install and setup, and very effective; the engineers love it already. It is far better quality than the other units we have been using so we will definitely be pushing forward with this as our solution.

December 7, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BE DUPED

Do not be duped into purchasing a 'Hi Boost' repeater/booster, they are illegal. If you are caught by Ofcom, as many people have, you risk prosecution and WILL have your equipment confiscated, as many people have.

Go and look at the Ofcom website and see for yourself.

December 4, 2019
Unprompted review

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