Humsienk Reviews 

108
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent performance of the products, often noting their reliability and recommending them for various applications. Many people highlight the exceptional customer service, describing it as responsive, helpful, and professional in resolving issues. Reviewers also appreciate the efficient delivery process, with products arriving well-packaged and on time. However, some customers also noted issues. A few people experienced problems with customer service, citing slow response times, communication difficulties, or incorrect shipping address changes. Additionally, some reviewers received products that were initially faulty or developed issues like Bluetooth connection problems, though replacements were often provided.

What people talk about most

Product

People report positive experiences with product quality and performance, with many noting that the batteries... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Response time

Consumers find response times to be positive, with many reviewers praising the quick and helpful support they... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got problem with my lithium battery. I refer to service department and Lily contact me and resolve the problem. the problem was : the charger connected to the battery and can't charge it. it don't... See more

Company replied

Rated 5 out of 5 stars

I watched a few reviews of Humsienk products and they definitely pay attention to quality! I trust Will Prowess’s reviews and others who have reviewed Humsienk products and have exceeded my expectatio... See more

Rated 5 out of 5 stars

I bought the 150ah smart battery and battery charger. The battery has worked flawlessly but I had an issue with the charger. Humsienk stood behind their products and sent me a new charger which has ha... See more

Rated 5 out of 5 stars

The important thing for me was that my Rack 48V battery came packaged very well to keep it safe during shipping. That was a concern for me and it was handled very well. Also It came about 60% charged... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

108 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(108)

108 reviews in the last 12 months

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Rated 5 out of 5 stars

Unbelievable battery preformance

I purchased a 16kw battery, and it was delivered promptly, quality packaging was plug and play, app is easy to use easy to connect to battery the product was unbelievable quality for the price and it has passed every test easily

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Humsienk stands behind their products

I bought the 150ah smart battery and battery charger. The battery has worked flawlessly but I had an issue with the charger. Humsienk stood behind their products and sent me a new charger which has had no issues. Their customer service has been very responsive and easy to work with. Thank you for the great product and confidence knowing I will get years of use from these. I highly recommend Humsienks products and I plan to use them for future products.

January 27, 2026
Rated 5 out of 5 stars

Excellent experience buying from Humsienk & delivery from FedX

My purchase arrived on time and the package looked in good condition when delivered. I’ve seen bad reviews from some folks about package damages and damaged batteries, I must say I’m impressed with both Humsienk & FedX, the package was in great condition thanks to excellent packaging job done by Humsienk, & FedX did great job delivering it without any visible damage, & the driver delivering the package was both careful carrying, it up my icy driveway and gently placing the hundred pound package on my front step & friendly. I haven’t had time to check out the battery yet but I’m impressed so far and will be buying from them again, my Thanks to everyone at Humsienk & FedX for excellent service

January 29, 2026
Rated 5 out of 5 stars

I watched a few reviews of Humsienk…Humsienk batteries are the Best!

I watched a few reviews of Humsienk products and they definitely pay attention to quality! I trust Will Prowess’s reviews and others who have reviewed Humsienk products and have exceeded my expectations and standards. I can’t wait to purchase another one of their 48 volt rack batteries! Hopefully at a great price like the first one I bought! Hint Hint lol!

January 9, 2026
Rated 5 out of 5 stars

Shipping protection and product operation.

Recently purchased 12v 100ah battery from humsienk , it was delivered without problem. While waiting for delivery was doing research on what needed to be done when it arrived and asked question at company website. Arrow was the person that responded with battery should be charged with a charger that matched battery . I was thinking could use a regular battery charger for lead/ acid battery, so decided to purchase charger from humsienk, also purchased shipping protection with both products . I was replacing a lead/acid battery so I needed battery to use when I was going to bring home a trailer I had purchased. While keeping track of battery charger tracking the charger was returned to origin. Contacted humsienk and shipping protection kicked in, charger arrived in time for use and kept me on schedule . Overall everything functioned GREAT !!! THANK YOU HUMSIENK for taking care of me

January 9, 2026
Unprompted review
Show reviews in all languages. (108 reviews)

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