Hungryjacks Reviews 16

apps been buggy for 2 years people losing their money left and right. money went straight out, data cut out and the order never went through. i went hangry this exact glitch has been happening for years and they still havent fixed their app.
absolute joke

this is why burger king need to not split into 2 businesses. must be ran by spazzes.

Hungry Jacks Oxenford today was an absolute shocker. If order cannot be completed at the same time then staff in drive through should notify customer that they are super busy and may not be able to fill the order straight away. Then to be told when I asked where my coffee was “ We are busy “. I was the only car in the drive through when ordering and then the young lady didn’t know what I meant by a sweetener until I said “ an equal “ please. Really🤨. Maybe more staff should be put on at lunch times. This is the second time I have had an issue with Oxenford Hungry Jacks. Will never be back there again and will NOT recommend them to other people😡

We went to Hungary Jacks Waurn Ponds in Victoria tonight for tea I ordered a Angus double burger,I started eating I noticed the burgers were raw on the inside and burnt on the outside,I took the food back . Never again will we go out back I would not recommend going there

stopped in for breakfast at HJ Sylvania 8.30am 17/3
was served by friendly staff , restaurant was clean so was the rest room. food was nice but had to sit outside due to the excessively loud music. Coffee was so strong that even 4 sugars barely made it drinkable.
All in all it was a pleasant experiance. Will not visit there again when the weather is cold if I have to sit
outside for a bit of quietness .thank you .

The burglars are better at Hungry Jacks...
Whilst driving around with my daughter, my son, and my sons girlfriend, I placed an order for something to munch on...
Before making it to Hungry Jacks, my phone battery died and I had to sign in to my account with my sons girlfriends phone...

As Hungry Jacks crap app requires, I chose the drive thru, which shouldn't even be an option when the store is closed and drive thru is the only option, or when operating your phone while on the road, or in the drive thru is an offence, and of which I have raised with Hungry Jacks NUMEROUS TIMES, or when McDonald's and KFC don't require this function, and I received my order number...

When I pulled into the drive thru and told the incompetent tattooed, child like manager my order number, he claimed not to have it in his system and despite driving around to the window and showing my order number, and the order details, he refused to complete the order...

Being my birthday, and that I am on a minimal budget due to unforeseen expenses, I was not in a position to reorder the meals and l had to leave without the food I ordered for us all...
I don't think I need to say how p!ss'd off I was...

Fast forward 2 days, and Hungry Jacks have stolen the funds that were pending in my bank account for food the cocky little turd, child like manager refused to process instead of refunding...

The other managers at the Hungry jacks store I ordered from would, and have, sorted and processed an order with the same issues...

The same issue occured a week or so before this, and the manager fixed the issue without a fuss...

To top off the refusal to process the order based on the order details in my app, and that the issue occured only minutes after ordering, the child like manager tried accusing me of ordering at the wrong store, and then proceeded to claim the issue was on my end, not on his, despite the fact that the app showed all the relevant details that his system didn't have...

Taking my money after all of the aforementioned issues is a slap in the face...

I will not be spending any more money on Hungry Jacks...
Beware of their crap app catching you out in the same way, or by operating it while driving or in the drive thru which is an unnecessary function, to prevent yourself from being fined by policeof caught doing so...

I don't like theives, and Hungry Jacks have proven to be just that...

I will be taking up all issues experienced at Hungry Jacks with the Department of Consumer and Business Services, and the ACCC...

I visited Hungry Jack’s at 1–5 The Avenue, Sunshine West VIC, and the food quality was really poor. The burger was very dry, overcooked, and didn’t taste fresh at all. The bun was hard and the burger was extremely salty, making it difficult to enjoy.

The cola was also disappointing — it tasted like plain water with almost no flavour, like the syrup was missing.

For the price, I expected much better quality and freshness. This location seriously needs to improve food preparation and drink quality. Not satisfied and wouldn’t recommend based on this experience.

We ordered Hungry Jacks food at 6.16pm today. The order arrived at about 7.10pm. We're less than 5km from the Port Adelaide "restaurant". We opened the bag, plated the meals and within 60 seconds they were thrown in the bin. Cold, congealed, limp and visually very unappealing. What a waste of $40. Bloody awful. AVOID AVOID AVOID.

Hungry Jacks, Bell St Preston. Cnr Station St. WORST service in the galaxy. Ignores customers. Spends more time on the phone I will still shop HJs but never EVER again at this one

Appalling meal. Late at night and facing long traintrip home. Decided to get a chocolate sundae at the Southern Cross Station store. No desserts available! As I hadn't had any dinner, I decided to order chicken strips and chips. Absolutely disgusting. Both the chips and the chicken had been fried previously (at least once, if not more) and were simply again re-deepfried for my order. The bulk of the food was virtually inedible - a waste of nearly $18.00. If the store were closing - I'm assuming this is why there was a skeleton staff and why every counter I went to sit at, to eat the meal, was filthy - no orders should have been allowed (I worked out this was the reason no desserts were available ... someone would have had to actually make them). Disinterested staff. I now know why it is called "Hungry Jacks" - Jack also must found the food to be inedible and unbeliebably expensive for what was provided.

On Sat 25th my old school mate & I decided to get together for a couple of beers & old story telling.
Around 19:30hrs we chose to make an order with Hungry Jacks, Baldivis. That appeared to go through OK & an order #given. Delivery time est approx 30mins for a 1.7km distance. 22:30hrs we still had no delivery. tried to contact the store but Internet pages clearly avoided such contact. Uber Door dash & Menu Log among the delivery co listings. Even tried phone checking with Uber eats and other. Uber as hopeless as ever NO ANSWER. Dashdoor did answer but no record of an Order. Managed to find a phone nr & Called the store to be told that we had to check with Unber Eats the delivery had nothing to do with them. Have had serious problems with Uber over last 12mths forcing them to give total refunds for charges they failed to deliver. Checked again on the Net & ended up trying to place basic same order & specifically choosing Doordash online ?? Seemed to be working then the follow up tracking suddenly hung up and disappeared. Could not recover that. Then used MenuLog for same order which went through 22:47hrs. 23:30hr dog alerted someone at door. checked & there was 3 (three) orders dropped at the door but no driver. Principal course of the whole issue is presumed Uber. Would never have used them if they were seen as first delivery. On numerous occasions they have been found to try to pick up or deliver to addresses that are specifically found in their system. Their system relies on a pinpointing feature for their drivers which is WRONG. Possibly in Aust due to Uber believed to use WHEREIS for GPS which has been caught out many times for out of date or not giving correct address. My personal experience with Uber is having to threaten legal action with total evidence of their failings where their pinpointing provides and address in an adjoining street (different name and number) to that on their record. HJs handling not specifically at fault but choice of Uber among other providers is confusing particularly if a delivery is chosen by the HJ systems. The final result of 3 (three) charges for the orders borne by myself and my mate should have been correctly addressed by HJs especially where the drop and run situation with the 3 orders occurred at the same time 4hours after the first attempt. No complaints about HJ products & preferred to its major competitor and others. Having used HJs for years & adult children involved in well accredited in management of fast food stores this one was a complete dropout/disappointment.

Awful, ordered online to be told they’re closed and need to call back tomorrow for a refund… who has the time for that?!

Bought two Angus Burgers today and both were dry, burnt rolls burger was burnt and dry around edges and no salad. Absolutely disgusting. And drive through customer service was bad.

Goodbye to Hungry jacks

The food quality was unacceptable and not up to health standards. Burgers were either burnt or undercooked, drowning in sauce or completely dry, with a bad smell. I ordered Fanta and got Coke instead. The $8 Nutella ice cream was a tiny portion with barely any topping, even though I paid extra. We couldn’t eat any of it. Doordash refused a refund due to past complaints, but this was truly inedible. I do not recommend Hungry Jack’s on Great Western Highway, Wentworthville.

i like food and if you like food as much as me you know how to eat and when i come here, they give me good food but the thing they need to work on is cooking the food just right because sometimes it is over cooked or under cooked but i should get a free meal

What an awful place. Use machines to order that simply don’t work after almost breaking your finger selecting the items. Place is dirty, tables not tidied and the food ghastly. Nothing good at all about it. First and last visit.

Going to Hungry Jack's is like getting your hopes up for a party, only to find out it’s just a room full of bland burgers and soggy fries. The only thing that’s fast about it is how quickly your appetite regrets it