Hunt Bike Wheels Reviews 

16,822
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,591 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the high quality of the wheels, noting that they are robust, roll extremely well, and provide a noticeably smoother and faster ride. People frequently praise the fast delivery service and excellent protective packaging, ensuring that all products arrive safely and promptly at their destination. Some reviewers were not happy with communication issues, specifically mentioning the lack of direct phone service or live chat options. A few people also felt that receiving incorrect parts or dealing with occasional product defects required unexpected extra effort to resolve.

What people talk about most

Product

Clients share positive opinions on product, highlighting that the wheels are light, run smoothly, and offer a... See more

Quality

Consumers find quality to be a major highlight, with reviewers praising the light, fast, and robust build of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Service

Reviewers highlight positive aspects of service, frequently praising quick response times, fast shipping, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting very fast shipping times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a Hunt 36 UD carbon spoke wheel set for a cycling holiday in the Dolomites and Swiss Alps. The wheels arrived promptly with Continental tyres fitted. They were delivered well packaged in good... See more

Rated 5 out of 5 stars

Always loved hunt wheels, they roll extremely well and are robust AF. When I had an issue with a pesky nipple the legend that is Steve Davison not only sent free nips across but also covered the cost... See more

Rated 5 out of 5 stars

Just a month after purchasing wheelsets, a bad car crash destroyed the bike. Hunt was simply superb, and Steve Davison especially and specifically also. Frankly, I’d scrolled through the warra... See more

Rated 5 out of 5 stars

Great wheels and excellent customer support! I’ve tested the wheels so far on a gravel ultra race, and they performed flawlessly. No punctures, no issues whatsoever. The only thing to mention i... See more


Company details

  1. Bike Accessories Store

Written by the company

Hunt Bike Wheels exists because the wheels we wanted to ride weren’t readily available, so we assembled a team of talented, passionate riders with a wealth of industry experience, and set out to bring you the latest, most practical, forward-thinking technology in all things round. Our mission is to serve devoted riders with the highest performing products, backed by best-in-class rider support.

We've got your back

60 Days Ride & Return Policy | 3-Year Warranty

Here at HUNT, we are riders ourselves - and so we understand how important your bike is to you. We will always go above and beyond to offer excellent service should you experience any issues. We are so confident that you'll be happy with your Hunt Bike Wheels, that we offer a full 60 days to ride them. If at any point during these 60 days you wish to return them for a full refund (or a product swap), just emails us .

Contact info

4.8

Excellent

TrustScore 5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(16,822)

2,738 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service/Warranty Department

Simply put, you back your product and will make it right. For that, I always will use your brand. I liked that you are thorough in finding if the issue at hand was necessary to pursue. You were great with updates along the way. Turnaround time was fast. I own a few of your products and would buy again and recommend. Thanks Hunt.

August 14, 2026
Rated 5 out of 5 stars

There was no questions

There was no questions. Hunt just sent me a whole new wheel. I only expected a new rim. That as a very nice surprise so I didn't need to buy new spokes and build a new wheel

August 7, 2026
Rated 3 out of 5 stars

Customer service communication

The hunt proven enduro carbon wheels are great. Trying to communicate with a Hunt employee through the chat function is difficult. It’s to bad because I like the wheels but I will be going elsewhere for my next set.

August 14, 2026
Hunt Bike Wheels logo

Reply from Hunt Bike Wheels

Hi Andrew, thank you for taking the time to review your recent spares query and chat interaction with us, I'm sorry to hear that your torque cap compatibility and single wheel purchase questions we're not satisfactory, from what I can see from the brief interactions, answers we're found and given within a few minutes.

As a company we strive to offer the very best levels of service in the industry and have obviously fallen short of expectations on this occasion, our sincere apologies to you.
I'll be reaching out to you via email to find out a little more about your experience.

Simon

Rated 5 out of 5 stars

My first time ordering from HUNT

My first time ordering from HUNT was straight forward & their website was easy to maneuver. Communication via email to let me know what stage of packing & tracking number was excellent. Shipping times was quick.

August 7, 2026
Rated 5 out of 5 stars

Amazing response

Amazing response, incredible support, this company really backs its products. Would buy again and again and recommend to my teammates and colleagues. Fantastic!

August 7, 2026
Rated 5 out of 5 stars

Bike stuff is complicated as you have…

Bike stuff is complicated as you have to add in compatibility. Thankfully the web page chat chap was awesome and helped me out a lot. The wheels sound amazing and the ride is smoother and way quicker than my alloy wheels. Highly recommend Hunt wheels. These are my second pair and I’m never disappointed.

August 13, 2026
Rated 5 out of 5 stars

Really incredible

Really incredible! Hunt has been hands down so helpful especially after I had an issue with my rear wheel. Great communication and fast shipping got me back on the trails within the week

August 6, 2026
Rated 3 out of 5 stars

Hard to contact

Hey. I sent in 2 different questions in the chat feature. Trying to verify which hub adaptors I needed to convert from through axel to QR. No responses. I ordered again what I think is right but not sure.

August 6, 2026
Hunt Bike Wheels logo

Reply from Hunt Bike Wheels

Hi Simon, thank you for leaving a Trust Pilot review of your axle adapter order and the interaction you had with our chat bot at a time that we did not have an agent available.
Searching and finding the chat conversation, it looks like you exited the chat at the 'was this helpful' stage which did not allow you to go through to the next phase which would be leaving a message or query for us which in turn creates an email support ticket that we would of course, reply to.
Ultimately, we are here to serve and support our dedicated riders to the very best of our abilities, we have a team of Rider Experience agents that are all bike riders themselves available to help and advise.

I will be reaching out to you via email to make sure that you are happy and confident with your set up.

Simon

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look