Hydra Creative Limited Reviews 11

TrustScore 4.5 out of 5

4.3

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Company details

  1. Website Designer

Information provided by various external sources

Award winning digital agency specialising in web design, digital marketing, graphics and video.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Professional, supportive video production with outstanding results. Thank you!

Matthew and the team at Hydra did a fantastic job creating a promotional video for Mums In Need.

From the very beginning, Matthew was full of helpful ideas and worked closely with us to shape the video into exactly what we wanted. He was quick to respond, really proactive, and made the whole process feel easy and well supported.

On the day of filming, the team were friendly, professional, and great at guiding us through what was needed to get the best results. The final video was exactly what we were hoping for and really captured our message.

We would happily recommend Hydra to others looking for a high-quality, supportive and professional video production team.

Thank you so much to everyone at Hydra for your time, effort, and support.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Marketing Experience!

Working with Hydra is so refreshing! They are responsive, always professional and bring our ideas to life to engage new customers. Starting from the basics, they have helped us to define our tone of voice, and create a much needed, effective Marketing strategy. We were so impressed that we are continuing to work with them long term.

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

OG Dev Programme

Hydra Creative recently completed a project for me, and I couldn't be more impressed with their performance.

Matthew, Richard, and the rest of the team were not only brilliant in their respective roles but also incredibly fun to work with.

The enthusiasm and creativity they brought to the table made the entire process enjoyable and deeply collaborative.

Most importantly, the end product was nothing short of incredible.

Working with Hydra Creative was an absolute pleasure, and I highly recommend their services to anyone.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

I've known the team at Hydra for a fair…

I've known the team at Hydra for a fair few years now, so when I needed a brand creating for my new joinery business, I went to see them.

They asked good questions, listened to what I wanted, and worked with me to create a unique logo and business card design to help promote my new business.

Great team and great designs. Recommended.

January 17, 2024
Unprompted review
Rated 1 out of 5 stars

Sent a detailed enquiry about their…

REPLY: That’s a lot of words and yet still no sign of a simple, sincere apology. Hopefully potential customers are bright enough to see how passive aggressive you are, and quite frankly, you seem like really horrid people. It’s a shame you didn’t take this opportunity to correct the appalling attitude shown towards potential customers whether you want their business or not. You had, and have, no idea about my budget other than yes, it’s a top consideration as it would be for any startup. I have worked with 8 figure marketing budgets and obtaining proposals is an entirely standard part of the enquiry process. I have never come across this type of response or attitude at any point in my career, anywhere around the world. Regardless, even with the largest budget in the world, the way you are choosing to communicate and conduct yourselves raises all sorts of red flags and I’m grateful that you have all shown your true colours from the outset.

ORIGINAL: Sent a detailed enquiry asking for information and an idea of rates for a marketing campaign for a new business in a top professional sector and this is the response I got: 'Hi there, Many thanks for your enquiry. Unfortunately we don't take part in pricing exercises, so will respectfully decline. We wish you the best in your search, and once you're further down the line and are able to move your focus beyond price, we would be pleased to discuss further.' Best of luck to anyone choosing to deal with these types of people.

January 24, 2024
Unprompted review
Hydra Creative Limited logo

Reply from Hydra Creative Limited

Thank you for taking the time to share your feedback, although we regret that your experience of emailing us was not satisfactory.

We understand your frustration and would like to offer some clarity regarding our response to your enquiry. As a company committed to providing tailored solutions to our clients, we prioritise understanding their needs and objectives before discussing pricing. This approach ensures that we can offer the most effective strategies and campaigns to meet our clients' specific goals.

We apologise that our response came across as arrogant and obnoxious, as mentioned in one of your follow up emails. It was not our intention to offend you. In your initial email to us, you explained that budget was a top priority for now, and that you were just looking to get an idea of our rates at this stage. As this is known as a pricing exercise within the digital industry, that is what we were referring to when we respectfully declined to quote.

Thank you again for bringing this to our attention, and we appreciate the opportunity to improve our communication with potential clients.

Rated 5 out of 5 stars

New Website build

We have recently had our website rebuilt by Hydra, the team at Hydra have been nothing short of amazing to deal with. Nothing has been too much and they have been more than happy to do 1 on 1 sessions with our team to fit our business needs. The site looks amazing and we've received many compliments on it so far. We look forward to working with Hydra on our other Web projects.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

The Hydra team were excellent

The Hydra team were excellent at understating what our needs were and making it happen. The design was great, clean and fresh and makes the user journey easy and intuitive. Now thousands of people are using our website to plant bumblebee friendly plants with bee kind.
beekind.bumblebeeconservation.org for the Bumblebee Conservation Trust has gone on to win awards thanks to Hydra. I would definitely recommend Hydra Creative Limited.

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

Top team, quality production and service

We have had the pleasure of working with the team at Hydra for the past 4 years and return to them each year to create the video content and resources for our Annual Get up to Speed with STEM showcase event.
The customer service we receive, the attention to detail, turnaround time and quality of the final product are outstanding. Also as a charity they are always willing and ready to practically support our work in inspiring future generations into the industry. We look forward to continuing to work with the team on existing and new projects.

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

The right company!

We started to work with Hydra Creative toward the start of 2021. They are a great company to work with and have steered us through our branding journey with an honest, approachable and supportive hand.

Our journey is far from over and we are grateful to have Hydra Creative as our guide.

July 21, 2021
Unprompted review
Rated 5 out of 5 stars

A fantastic company to work with!

Hydra Creative are a superb company to work with. I first started using their service in 2012 and have only ever had a positive experience with the company. I can't recommend them highly enough, as a digital agency!

They always do their absolute best to help me achieve my company goals, by taking the time to understand the challenges I am facing and putting together solutions to help my business grow.
Their work is second to none, in terms of quality, design and value for money.

The team are all genuinely nice people, who take huge pride from seeing their clients grow and succeed.

July 7, 2021
Unprompted review

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