Hydraquip Hose & Hydraulics Reviews 13

TrustScore 4 out of 5

3.9

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Company details

  1. Hose Supplier

Written by the company

Hydraquip offer both trade counter and on site to customers requiring hydraulic repairs and fluid power products. Hydraquip have grown to the UK’s largest on site hose replacement service which is backed up by their ever expanding network of branches. The fleet of service vehicles are operated by experienced and decimated hydraulic engineers with up to date and tailored training allowing the company ti provide solutions for specific fields of industry. As the company has grown, it has expanded its’ core operation and expertise. From initially supplying only fluid power products, it no provides a source for the supply of product, on site hose repairs, bulk hose assembly, hydraulic engineering and marine engineering.


Contact info

3.9

Great

TrustScore 4 out of 5

13 reviews

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1-star

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Rated 5 out of 5 stars

Having visited 5 Canterbury businesses…

Having visited 5 Canterbury businesses looking for a specific Hose, and been greeted with don’t knowsat all of them, I was fortunate to find Adisham Hydraquip.
Several members of staff responded. These are guys who can do and will do
What an improvement on the competition in Canterbury!!
Got my Hose and VERY HAPPY

April 10, 2026
Unprompted review
Rated 3 out of 5 stars

Rectified sub-standard work by their original engineer...

Edit 26/06/2025 - Review amended to 3 stars from 1.
Hydraquip contacted us direct and arranged for another engineer to attend site to re-do the hoses. I'm glad to say that the issues were rectified and the job was completed to our satisfaction. We appreciate them reaching out to us and the way they acknowledged the original job was unsatisfactory and moved to address it. Would consider using again in the future,

Original 14/05/2025 – 1 Star Poor Job.
We called Hydraquip Hose & Hydraulics (Inverness) out to repair our Toyota Forklift and the technician did a poor job. Hoses were too long, unequal lengths and not the correct tension for the mast (jumping out of guides). Tensioners were not slackened prior to new hose fitment so no additional tensions could be introduced to the system. Two hoses were crossed and had to be re-run by ourselves. Technician signed job off himself as no-one was present at the job conclusion. Cost of labour and materials is very expensive, and we did a cost comparison after the job to see a markup margin of +30% to 50% on materials. Technician said he'd only worked for them since December 2024 and normally was on construction vehicles (diggers) rather than forklifts. He complained about working for them in the Inverness area and said he was going to quit. Another member of his team arrived on site, no announcement and without any sign in/introduction to us. Assume this was for a discussion on said threat of quitting. Left site with no explanation. In summary: Expensive, poor work ethic, unprofessional and sub-standard quality. Avoid in the North of Scotland and stick with known local companies.

May 14, 2025
Unprompted review
Hydraquip Hose & Hydraulics logo

Reply from Hydraquip Hose & Hydraulics

Thank you, Robert, for updating your review and for giving us the opportunity to make things right. We're glad the follow up visit met your expectations and appreciate your recognition of the steps we took to resolve the issue. Your comments have been shared with our team to ensure continued focus on quality and professionalism. We hope to work with you again in the future. Thank you once again, Best Regards, Rabs

Rated 1 out of 5 stars

Terrible service

Called hydraquip about getting a drive motor fixed, was talking to Patrick he could certainly talk the talk so I dropped the motor down, and told me should be ready in few days , 3 wks later after not returning my calls or messages eventually got him on the phone, his attitude was terrible nothing had been done to the motor and this was a waist of my time and cost on driving up and down , I would no recommend this company Total waist of time .

March 13, 2025
Unprompted review
Hydraquip Hose & Hydraulics logo

Reply from Hydraquip Hose & Hydraulics

HI Des, I believe you may be referring to Hydraquip.ie, rather than Hydraquip.com. There are two separate Hydraquip companies operating in Ireland, and they are not affiliated with each other.

I’m sorry to hear about your experience and understand how frustrating that must have been. We just wanted to clarify that Hydraquip.com is a different company and is not associated with Hydraquip.ie or the individual you mentioned.

Should you need any additional information, you’re welcome to get in touch via rabs@hydraquip.co.uk. Or should you require hydraulic support in Ireland, our contact number is +44(0)28 92 29 4000​

Best Regards
Rabs Atwal

Rated 5 out of 5 stars

Outstanding service

Outstanding service today 27/9/2024, 5 hydraulic hoses replaced on my Scaina Roro truck super fast and efficient ,great pair of lads highly recommended no job to much trouble
Used this company many times always a high leave of service
Many thanks

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Needed a hydraulic Quick connection…

Needed a hydraulic Quick connection sorting out for a metal ram metal punch.Was told by an employee of Eurocarparts Abergele to try hydraquip of Llandudno junction.Had phoned numerous hydraulic fittings stockist with pictures of adapters and measurements of threads but no one was sure of what was needed.I was passing threw so stopped at Hydraquip the person behind the desk who,s name i found out later was Elfyn asked me to bring the whole unit in.It was a saturday he said i am here so for another few hours so i returned back home and brought the whole hydaulic punch with me.Straight away he knew it was a mix of chinese + american fittings and german hydraulic hose.He sorted it out in no time at all this guy knows his stuff.I don,t usually write a review but i thought this deserved it.Many thanks Elfyn Hydraquip of Llandudno Junction.

March 18, 2023
Unprompted review
Hydraquip Hose & Hydraulics logo

Reply from Hydraquip Hose & Hydraulics

Thank you for your 5 star feedback on Elfyn at our Llandudno Junction branch. We're glad to hear you had a positive experience

Rated 1 out of 5 stars

saw a hydraquip van speeding down the…

saw a hydraquip van speeding down the road and a man jumped out chasing kids, this will sound very bizarre i know, but its true, he was screaming at the kids, letteral threats, these kids are not much older than maybe 13 ish and he is a grown man. saw this incident in bucksburn, recommend going else where.

July 19, 2022
Unprompted review
Rated 1 out of 5 stars

if need ram repair go elsewhere as seem not to need your custom

called them on 7th to arrange pick up of a ram for repair said they would get it sorted out called them again on the 15th to be told by the same guy he would find out from another branch why and could he call me back in 10 mins to let me know sure you can guess never called back will let someone else do the job now IT WAS YOUR CRAWLEY BRANCH UNDER THE NAME OF KING & SONS

March 16, 2022
Unprompted review
Hydraquip Hose & Hydraulics logo

Reply from Hydraquip Hose & Hydraulics

Hi Patrick, sorry you have had this experience. We have tried to request more infomation as unable to track this one through all 28 locations. Feel free to call and ask for Alex or email mobile@hydraquip.co.uk with more details so we can look to review.

Rated 1 out of 5 stars

Pitiful service from Hydraquip.

Pitiful service from Hydraquip.

Required £100 deposit up front only to be told when the mechanic came out that he could not do any work on our forklift!

Waste of time and waste of money!

June 22, 2021
Unprompted review
Hydraquip Hose & Hydraulics logo

Reply from Hydraquip Hose & Hydraulics

Hi Henry sorry you have had this. I sent a request for more information so I could look into further, but have not had anything back.

As standard we charge for an attendance to assess the fault, this is £83.33 + VAT which is quoted up front as non refundable

If you can provide a job number, and the subsequent repair you have had completed, I can look into further and see if this is elible for a refund

Thanks, Jay

Rated 1 out of 5 stars

Poor service today

Poor service today! Called them at 8:50am to report a hose needed to be replaced on a truck roadside. Over 3 hours later and the driver still hasn't seen an engineer! If we had known, we could have arranged for another company to have sorted it out.
Not impressed and will use Pirtek in future.

July 16, 2019
Unprompted review
Rated 1 out of 5 stars

Called them up at 3.15pm and they …

Called them up at 3.15pm and they advised 'it would be an after hours call out' That's £150.00 extra, plus double time.
This isn't the first time we have experienced this type of response from Hydraquip.
Pirtek on the other hand were happy to send one of their technicians out at normal rates.

December 5, 2017
Unprompted review

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