Good response. Easy website. Paid the extra for delivery and well worth it as it's done by DPD and the driver even lifted the large and fairly heavy parcel up my front step for me. Well packed and... See more
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Review summary
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The ordering process is simple and there is a good range of stock (better than amazon as stocks items that Amazon does not. The order was placed on 20.07.26 arriving on 24.07.26 via Royal Mail. i hav... See more
I order insulin for my diabetic dog, it comes extremely well wrapped and insulated and even in the heatwave it was still cool on arrival. Brilliant service almost by return. Prices are competitive too... See more
Im happy I got the same brand of epilepsy tablets, I'm saying this because my brother has epilepsy and when he had a different brand of tablets, it did effect him. I got my 6 month prescription from t... See more
Company details
Written by the company
Established in 1828 and online since 2001 as the first uk online pet pharmacy selling veterinary and pet supplies such as wormers for pets and horses as well as flea treatments, dog coats and much more!
Contact info
Station Industrial Estate, DL12 0NG, Barnard Castle, United Kingdom
- 01833 641112
- sales@hyperdrug.co.uk
- www.hyperdrug.co.uk
4.7
Excellent
2K reviews
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Hasn’t replied to negative reviews
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Good company
Good response. Easy website. Paid the extra for delivery and well worth it as it's done by DPD and the driver even lifted the large and fairly heavy parcel up my front step for me.
Well packed and the fly spray bottles were individually put in plastic bags to contain any leaks during shipping.
Great service as usual. Have been using Hyperdrug for over 20 years and never been let down.
July 29, 2026
Unprompted review
Really great service
Really great service. This was my second time ordering, was getting a repeat item & it was so easy!
Order/prescription checks seem to happen really fast, & the dispatch/shipping is always very quick.
July 27, 2026
Unprompted review
Great price and excellent ordering and…
Great price and excellent ordering and delivery process.
August 1, 2026
Unprompted review
Always very efficient and speedy…
Always very efficient and speedy delivery. A great company to deal with
July 28, 2026
Unprompted review
Hyperdrug and the staff there have…
Hyperdrug and the staff there have always been helpful and prompt in replying to and dealing with questions queries over the phone. I found them polite,
friendly and prices reasonable a pleasure to do business with - so important when it comes to our pets who depend on us for everything . Thank you Guys n Gals etc ;)
August 1, 2026
Unprompted review
Easy to use website with competitive…
Easy to use website with competitive pricing . I had to call customer services as I had run out of my horse’s medication. They were extremely helpful . I was able to upgrade postage and the order arrived next day . Great service thank you.
July 30, 2026
Unprompted review
Efficiant and stress free
Efficiant and stress free. Arrived quickly. Kept informed of orders prongress.
July 28, 2026
Unprompted review
Good customer service and quick…
Good customer service and quick delivery.
July 28, 2026
Unprompted review
Fast Service and great value for money.
July 28, 2026
Unprompted review
The quick and efficient time from…
The quick and efficient time from placing my order to receiving it was excellent.
July 26, 2026
Unprompted review
Easy to order and next day delivery…
Easy to order and next day delivery which was amazing as my dog was coming out of hospital and needed to have the prescription food ready at home. Very impressed with Hyperdrug! Thank you for taking the food worry away from me!!
July 22, 2026
Unprompted review
Good choice of products
Good choice of products. Had the drugs I was looking for at a competitive price and good delivery
July 28, 2026
Unprompted review
Swift
Swift from ordering to delivering and keep you informed every step of the way.
July 30, 2026
Unprompted review
Hyperdrugs always delivers both in…
Hyperdrugs always delivers both in service and products and prescriptions now are easier than ever to add to your order.
July 28, 2026
Unprompted review
Absolutely good as gold as always.
Absolutely good as gold as always.
I have been a customer for quite a long while( back to the old Black Cat Medicines days.....much better name :-) ) and while I don't order very often I have never been disappointed.
Smooth easy service from start to finish.
Many thanks
July 26, 2026
Unprompted review
Hyperdrug dog food
Always order my dog food from Hyperdrug .The service is always excellent and delivery is always fast.
July 30, 2026
Unprompted review
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