Hyros Reviews 

700
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 308 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and customer service for being incredibly helpful, knowledgeable, and supportive throughout their journey. Many reviewers highlight the seamless onboarding process and the team's dedication to ensuring a smooth setup and understanding of the platform. This excellent service translates into a game-changing experience, providing accurate tracking, detailed insights, and improved marketing attribution that fundamentally transforms their businesses. People frequently note the platform's ability to offer detailed information and clear visibility into customer journeys, which is crucial for optimizing ad spend and scaling effectively. Reviewers emphasize that this comprehensive understanding empowers them to make better decisions, leading to significant growth and increased revenue.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the exceptional support... See more

Marketing

Reviewers highlight positive aspects of marketing, with many expressing satisfaction with the clarity and... See more

User experience

Consumers find the user experience to be positive, with many praising the intuitive and efficient nature of... See more

Service

Users describe positive interactions with service, highlighting excellent support and a spectacular overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jocelyn has made VIP onboarding completely worth it, and I've only just started. She is super professional, knows Hyros inside out, and answered every technical question instantly (tracking setup... See more

Company replied

Rated 5 out of 5 stars

Vlad and Francisco got us set up incredibly quickly and were super supportive throughout the process. Francisco was always there to answer our questions and guided us smoothly through our first meetin... See more

Company replied

Rated 5 out of 5 stars

Jaime and the HYROS Team have done a great job with helping us set up all of our tracking and automations. It's a great feeling to finally see where are leads are coming from and which ones actually e... See more

Company replied

Rated 5 out of 5 stars

We have been using Hyros for over 1 year now & it has fundamentally changed our business for the better. We have had an incredible experience every step of the way. Our support rep Nour has been super... See more

Company replied


Company details

  1. Software Company

Written by the company

HYROS AI Print Tracking is proven to increase AD ROI in over 2,500 businesses. HYROS helps digital businesses see far more accurate data from their ads and improve profitability by working with more accurate data.


Contact info

4.9

Excellent

TrustScore 5 out of 5

700 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(700)

301 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks.

Thanks.

The installation is very easy with their team and it's very powerful to track leads, calls and sales for my business.

December 5, 2025
Unprompted review
Hyros logo

Reply from Hyros

We appreciate you sharing your thoughts with us. It’s great to hear that the installation process went smoothly and that the team made it easy to get everything in place.

We’re also glad the tracking capabilities are giving you clear visibility into your leads, calls, and sales. Thank you for taking the time to leave your feedback.

Rated 5 out of 5 stars

Finally Clear Data on What's Working

After 9 years of running an online business, Hyros has given us a clearer picture than we've ever had before of where purchasers are actually coming from and what it working. Does it take time, effort, and learning to set it up? Yes, it does. Will you have incredible in-person support available that you can meet with to get guidance? Yes you will.

"When performance is measured, performance improves. When performance is measured and reported the rate of performance accelerates." -Thomas S. Monson.

Hyros helps us "measure" what is working and gives us a dashboard "reporting" on what is working so we can then make informed decisions to accelerate strategically and effectively.

If what you want is a clear picture of where your purchasers are coming from, Hyros will do that for you and you can see the data clearly on your dashboards.

December 3, 2025
Unprompted review
Hyros logo

Reply from Hyros

Reading about your experience after so many years in online business really highlights the impact of gaining true clarity in your data. It’s encouraging to hear that Hyros has helped you finally see where your purchasers are coming from and what is actually driving results.

We understand that getting everything set up requires time and learning, and we’re glad the in-person support has been there whenever you needed guidance. Having accurate measurement and clear reporting makes a real difference in how confidently and strategically a business can accelerate, and we’re happy to know Hyros has contributed to that for you.

Thank you for sharing such a thoughtful reflection on your experience. It’s great to have you with us and to support your continued growth.

Rated 5 out of 5 stars

Great Experience – Clear Results Within the First Month

I’ve been working with Denisa Maria Schipor for a month now, and the support has been exceptional. She doesn’t just answer questions — she proactively checks my data, gives me detailed feedback, and shows me where I can improve.

Thanks to her help and HYROS, my revenue has quadrupled in the first month while keeping the same profit margin. The optimization suggestions she provides are practical, fast to implement, and make a clear difference in performance.

Absolutely great experience so far.

December 2, 2025
Unprompted review
Hyros logo

Reply from Hyros

Your feedback is truly appreciated. It’s impressive to hear how much progress you’ve made in such a short time and that HYROS has helped bring that level of clarity and growth to your business.

We’re especially glad to know how valuable Denisa’s support has been for you. Her proactive approach, detailed guidance, and focus on practical improvements are qualities we’re proud to have on our team, and it’s great to see the impact reflected directly in your results.

Thank you for sharing your experience. We’re happy to support you as you continue building on this momentum.

Rated 5 out of 5 stars

I’ve been using HYROS for my ad…

I’ve been using HYROS for my ad tracking and honestly it’s been a huge relief. It gives me real clarity on where my sales are coming from and lets me make decisions based on actual data instead of guesswork.

With Meta’s tracking getting worse and harder to rely on, HYROS has become the tool I trust the most. It shows me what’s really happening behind the scenes so I can scale the right campaigns

December 2, 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s great to hear how much clarity HYROS has brought to your tracking. Being able to make decisions based on solid data instead of assumptions can completely change how you approach your campaigns, and we’re glad the platform has helped make that shift easier for you.

We also appreciate you sharing how valuable HYROS has become as Meta’s tracking has grown less reliable. Knowing you can depend on one source of truth makes a big difference when you’re working to scale the right campaigns.

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Highly recommend

Highly recommend this tool for anyone wanting to track where their leads and sales are coming from. Denisa Schipor was a star in helping me get everything set up and onboarding experience & support was great!

December 3, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thanks for sharing your experience with us. It’s great to know Hyros has helped you get clear visibility into where your leads and sales originate, especially when that insight is so important for growth.

We’re also glad to hear how helpful Denisa was throughout your setup and onboarding. Her guidance and support make a big difference, and she’ll be happy to know her assistance stood out.

We appreciate your recommendation and are glad the tool has been a strong fit for your needs.

Rated 5 out of 5 stars

I would like to highly recommend Hyros…

I would like to highly recommend Hyros as a software tool. We are currently spending around 10k on ads, and it saves us a significant amount of money by allowing us to track our data properly.

This part is obvious — but what’s not obvious is the level of support they provide. So far, it’s the best support I have ever experienced from any software. The team is always ready to help, jump on a call, assist with configuration, and answer questions.

We’re now in our third month, and besides the money saved on poorly performing ads, using this tool is extremely easy and enjoyable.

Highly recommended.

December 1, 2025
Unprompted review
Hyros logo

Reply from Hyros

We appreciate you taking the time to share your experience. It’s encouraging to hear how much clarity Hyros has brought to your ad spend and how the accurate tracking has helped you identify where your budget is working best.

It’s equally meaningful to know the support team has stood out to you. Their readiness to assist, jump on calls, and guide you through each step is something we take pride in, and it’s great to hear that this level of care has made such a difference in your first few months.

Thank you for the recommendation and for choosing Hyros to support your growth.

Rated 5 out of 5 stars

HYROS has been a complete game changer…

HYROS has been a complete game changer for our tracking and attribution. Ever since we implemented it, we’ve been able to clearly see which campaigns are actually driving revenue—not just leads—and make decisions with real data instead of guesses.

The platform itself is extremely powerful, but what really sets HYROS apart is the support. Raoul has been outstanding throughout the entire process. His knowledge, responsiveness, and attention to detail made the setup smooth and efficient, and he went above and beyond to make sure everything was tracking correctly.

Thanks to HYROS and Raoul’s support, our ad optimization, scaling decisions, and overall confidence in our numbers have improved significantly. I highly recommend HYROS to any serious business or agency that wants accurate attribution and actionable insights.

December 1, 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s great to hear how much clarity HYROS has brought to your tracking and attribution. Knowing which campaigns truly drive revenue can make a dramatic difference in how you make decisions, and we’re glad the platform has helped you move away from guesswork.

We’re also pleased to know that Raoul’s guidance made the entire setup process smooth and reliable. His attention to detail and commitment to getting everything dialed in are qualities we value, and it’s wonderful to hear they had such a positive impact on your experience.

Thank you for sharing your feedback and for recommending HYROS. We’re happy to support your growth and confident decision-making as you continue scaling.

Rated 5 out of 5 stars

The best part of having this amazing…

The best part of having this amazing software is that you have an amazing support team!

I've been using Hyros for more than a year now, and every single time I needed help, I found Marius helping me out and taking all the extra steps without even asking him to do so. I saw him giving all his efforts and knowledge in an amazing way, without any compromise.

November 27, 2025
Unprompted review
Hyros logo

Reply from Hyros

Your message is truly appreciated. It’s wonderful to hear how consistently helpful Hyros has been for you over the past year and how much value the platform continues to bring.

We’re especially glad to know that Marius has been such a reliable source of support. His dedication, attention, and willingness to go beyond what’s expected are qualities we deeply appreciate, and it’s great to hear they’ve made such a positive impact on your experience.

Thank you for taking the time to share your thoughts with us.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ A Lifesaver Experience — Dorin & Marius Deserve ALL the Stars

I cannot say enough about the incredible support I received from the Hyros team — especially Dorin and Marius. I spent hours trying to navigate Meta’s new Ads Manager interface and completely lost access to my analytics. As someone running active campaigns, the stress was real. I truly thought something was broken on my end.

Dorin was the first person I spoke with earlier in the day. We couldn’t move forward with our scheduled call because I couldn't access anything, and instead of rushing me off, he rescheduled and made himself available the entire evening while I tried to troubleshoot. That alone meant so much.

When we hopped back on the follow-up call, he brought in Marius — and together they walked me step-by-step through the exact path to finally regain access. They screen-shared, stayed patient, and didn’t quit until everything was working again. The level of care, professionalism, and genuine support they showed turned a stressful situation into complete relief.

My ads weren’t broken (thank God!) — it was just a new interface. But the way they handled my concerns made all the difference.

I’m deeply grateful for their patience, expertise, and willingness to go above and beyond. Hyros has an excellent team, and Dorin and Marius are shining examples of that. Highly, highly recommend.

November 28, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing such a thoughtful and detailed account of your experience. Situations like the one you described can be incredibly stressful when you’re running active campaigns, and we’re glad the team was able to help bring clarity and restore access when you needed it most.

We’re especially pleased to hear how supportive Dorin and Marius were throughout the entire process. Their patience, willingness to stay available, and commitment to walking through every step reflect the level of care we strive to offer. It’s wonderful to know their guidance helped turn a frustrating moment into one of relief.

Your kind words mean a great deal, and we appreciate your recommendation. We’re here whenever you need us and happy to be part of your continued success.

Rated 5 out of 5 stars

Absolutely World-Class Tracking & Support

Hyros has been a complete game-changer for my business. The accuracy of the tracking is on a whole new level. It's the first platform that actually gives me clean, reliable attribution across Meta, Google, YouTube, and my funnels. Since switching, I finally understand where my sales are coming from and can scale confidently without guessing.

What stands out even more is the support. Felix has been incredibly helpful every step of the way — fast responses, clear explanations, and hands-on guidance whenever I needed it. The entire Hyros support team is genuinely elite. They don’t just answer questions; they ensure you understand the why behind everything and that your setup is 100% dialled in.

If you’re serious about scaling with clarity and want real attribution you can trust, Hyros is the gold standard. Highly recommend.

November 28, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing such a detailed look at your experience. It’s impressive to hear how much clarity Hyros has brought to your tracking across all your channels and how it’s helped you scale with more confidence and less guesswork. Having reliable attribution can completely change how you make decisions, and we’re glad the platform has delivered that for your business.

We’re also pleased to know how much Felix’s support has contributed to your success. His clear explanations and hands-on guidance are qualities we value, and it’s great to hear they made your setup feel smooth and fully aligned.

We appreciate your recommendation and are glad Hyros has become a trusted part of your growth.

Rated 5 out of 5 stars

Great software to have tracking of your…

Great software to have tracking of your ads

I have been using Hyros for years and it's great. Especially for lead gen, to be able to see the full journey and attribution of your sales.

Special mention to Jaime from the support who is excellent when I need help.

November 28, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking a moment to share your thoughts. It’s great to know Hyros has continued to support your tracking needs over the years, especially when it comes to understanding the full journey behind your lead generation efforts.

We’re also glad Jaime has been such a reliable source of help whenever you need it. Your feedback is appreciated, and we’re happy to be part of your long-term setup.

Rated 5 out of 5 stars

Has been an amazing experience

Has been an amazing experience, had Jamie help me with everything. Would recommend to everyone.

November 28, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience with us. It’s great to hear that Jamie was able to guide you through everything and make the process smooth.

We appreciate your recommendation and are glad Hyros has been a strong fit for your needs.

Rated 5 out of 5 stars

World class onboarding from Raoul

Spending $10-15k a month on ads and hyros has been great to see the true winners as meta is notorious for under reporting sales. Been able to scale campaigns with the right data. Onboarding was very succinct and had all of my questions answered by Raoul. Looking forward to working more closely with them as I scale things up.

November 20, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share this. When you’re managing that level of ad spend, having accurate attribution becomes essential, and it’s encouraging to hear that Hyros has helped you clearly identify the real performers behind your results. Having the right data truly changes how you scale.

We’re also glad your onboarding experience was efficient and that Raoul was able to walk you through everything you needed. It’s great to know you’re excited about continuing to work together as you grow.

Rated 5 out of 5 stars

I rarely write reviews - but this platform is everything it says it is + a bit more

Nowdays most SaaS platforms over-promise and under-deliver. This was not the case with Hyros.

The team helped us onboard quickly - and within a week we could finally track and see data way clearer than before. Not only did this help our pixel - it also made decision making way more grounded in real and clear data.

If you run any type website that get sales - you're missing out on a ton of important data if you don't have Hyros. You should probably get it yesterday...

Big thanks to Roaul for the support out and always jumping on a call - as well as Marius!

October 15, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing such a clear summary of your experience. It’s refreshing to hear that the onboarding process felt smooth and that you were able to start seeing meaningful data so quickly. Having accurate insights early on can completely change how decisions are made, and we’re glad Hyros has helped bring that level of clarity to your setup.

We’re also pleased to know that both Roaul and Marius have been there whenever you needed support. Their willingness to jump on calls and guide you through the process is something we value greatly.

We appreciate your recommendation and are happy to be part of your journey as you continue improving your tracking and decision making.

Rated 5 out of 5 stars

Hyros is simply a brilliant system for…

Hyros is simply a brilliant system for tracking revenue channels with precision. Without it, you’re ALWAYS flying blind. I never realized how crucial it is and how much you miss out on when you’re not using Hyros. Big thanks to Hyros and to Dorin (my support manager) for the continuous support!

November 26, 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s impressive to hear how much clarity Hyros has brought to your tracking. Understanding exactly where revenue comes from makes every decision easier, and we’re glad the platform has given you that level of precision.

We’re also pleased to know that Dorin’s ongoing support has been valuable along the way. Having a dedicated person to turn to can make all the difference.

Thank you for sharing your thoughts and for relying on Hyros for your tracking needs.

Rated 5 out of 5 stars

Outstanding tool and even better support! ⭐⭐⭐⭐⭐

Hyros is hands down one of the most powerful tracking and attribution tools I’ve ever used. It gives insanely precise insights into what’s actually driving conversions — a total game changer for data-driven marketing.

Special shoutout to Vlad, who’s been absolutely amazing! Super responsive, knowledgeable, and genuinely cares about helping clients succeed. Thanks to him, setup and optimization were seamless.

If you take your marketing seriously, Hyros is a must-have.

November 25, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share such enthusiastic feedback. It’s great to hear how much clarity Hyros has brought to your tracking and attribution, and knowing the platform has made such an impact on your marketing decisions means a lot to us.

We’re also glad to hear how helpful Vlad has been throughout your setup and optimization. His responsiveness and dedication to supporting clients are qualities we’re proud of, and it’s wonderful to know they came through so clearly in your experience.

We appreciate your recommendation and are happy to be part of your marketing journey.

Rated 5 out of 5 stars

Exceptional

Exceptional - the level of service is unmatched and most importantly tracking is so much more accurate than Meta

November 25, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your thoughts. It’s great to know the accuracy of Hyros has made such a difference for you, especially when comparing results to Meta’s tracking.

We’re also glad the level of service has stood out. Your feedback is appreciated, and we’re here whenever you need support.

Rated 5 out of 5 stars

Jamie helped and assisted us throughout…

Jamie helped and assisted us throughout the entire process and was very patient with us.
He gave us excellent advice and was always very attentive to our needs.
We are truly and sincerely very satisfied.
Thank you again Jamie.

October 10, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience with us. It’s wonderful to hear how supportive and patient Jamie was throughout the entire process, and we’re glad his guidance made everything clearer and more comfortable for you.

We appreciate your kind words and are happy to know you’re truly satisfied with the assistance you received. Your feedback means a lot to us.

Rated 5 out of 5 stars

Great software & customer support

Great software, we're finally able to see where our purchases come from. We have a few different funnels so leads used to get mixed up, now we have way more clarity. Also, our account manager is Jaime and he's been PHENOMENAL. Very business savvy and always willing to help us improve. Definitely a 5 star experience.

October 15, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share this. Gaining clear visibility across multiple funnels can make a huge difference, and it’s good to know Hyros has helped you separate your data and understand where purchases are truly coming from.

We’re also glad to hear how much value Jaime has brought to your experience. His insight and willingness to help are qualities we’re proud of, and it’s great that his support has had such a strong impact.

We appreciate your feedback and are happy to know the platform has delivered a five-star experience for your team.

Rated 2 out of 5 stars

Frustrating Reliability Issues With…

Frustrating Reliability Issues With Tracking
I’ve had multiple instances where Hyros randomly drops all tracking data — always at the worst possible time, usually right as we’re scaling ads. It completely disrupts our reporting and makes decision-making impossible.

What’s even more disappointing is that this issue has been happening for a long time, and the engineering team still hasn’t been able to provide a proper fix. For a platform that markets itself on accuracy and reliability, this has been a major letdown.

I really hope they address these problems soon, because businesses depend on this data.

November 24, 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for your feedback, and we are truly sorry to hear that you were dissatisfied with our services. We are always open to improvements and take every opinion seriously.

However, we are fully aware of your situation and can confirm that the issue you encountered is extremely rare and unusual. This is why we recommended that you contact the META team directly, as they are the only ones who can intervene and specifically resolve this matter. Moreover, we know how your Hyros account is running, and the data looks excellent. We have enough accurate and consistent information to make well-founded strategic decisions, allowing us to scale your business efficiently and sustainably.

We are here to continue supporting you, and we appreciate your openness in clarifying these aspects.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look