Hyundai Reviews 76

My Hyundai i30 didn't want to start today and it looked like a flat battery. I called the Hyundai roadside assistance at 1.39pm and they said that it could take at least 90min for they to get where I was (Fountain Gate mall in Narre Warren). I waited for over 3 hours and calles them after 2 hours to get an update, and they said that the correct ETA was 3 hours and that my call hadn't been even allocated. My last call was at 3 hours and 10min+ to cancell the service as I resolved the issue by myself. At that point, I hadn't got any call from them and I suspect that my request for service was never allocated.

Hyundai Tuscon NLine 3 years young May 2026, 52,000 ks.
Major repairs- crank shaft and catalytic converter, replaced.
Minor repairs- revers camera unit, mobile phone charging unit, replaced.
DC Motors Rickhamoton, not interested when reported car should not be driven. Broke down and had to be towed. Started train of poor service and untruths. Very disappointed. Will never deal with them again.

Bought a 2015 Mazda Cx3 from Melville Hyundai. Daughter noticed a gas smell coming from air con after a month so took it into our local Mazda dealer, air con was fine. I authorised them to do a in-between service as Melville Hyundai had said they had done a service prior to us picking up the vehicle. Local Mazda dealer said brake pads and discs needed doing as they were measuring 2 which is when Mazda recommended brakes be replaced, pretty low to say Melville’s service said 5 and 6. Tyres also came up with significant tread measurement difference. Mazda said brakes should be covered under statutory warranty but Melville Hyundai claimed doesn’t matter the difference and they would not be covering it as 2 is legal. Very disappointing to say Melville Hyundai said it wouldn’t need another service for 12 months. Hate to think what would have happened if my daughter didn’t notice a smell coming from the air con. Needless to say will not be recommending Melville Hyundai to anyone. Not sure why they think it is ok to put people’s lives at risk.

I wouldn’t let my worst enemy buy a Hyundai! We purchased a Tucson in November 2019 from the day we go it I told them the seat belts were broken they said they were fine we had 5 years of servicing and rego checks never did anything about them then we took it to a different location for it’s 2 nd last warranty yearly service they would not pass rego or let us take the car due to the fact that the seat belts were FAULTY so that was fixed then my air conditioning unit stopped working that was mid way through last year they looked at it last week now I’m back in a waiting list to get approval for some electrical work to be covered under warranty to fix the ac but cannot possibly just fix it apparently the part is so expensive they need permission but is it’s under warranty it has to be done what a nightmare buy a Toyota people more expensive less stress in the long run

I bought a brand new Hyundai i30 n line premium 2021 model and all was well until I hit my 5 year warranty and my windscreen washers just suddenly stopped working. It has been over two months of taking it back to the dealer to fix and both times they were not fixed. Now they are telling me I have to pay hundreds to replace it when the entire time I haven't put a drop of water in the tank. I have always left it to the service team to fill it up with what I assume to be proper liquids at each of my car services. Very disappointing and I won't be getting another Hyundai or going back to that service centre again.

Tony dealt quickly and pleasantly with my service details.
The was sooo much better after the service ad well as being cleaned thoroughly inside and out.
Couldn’t ask for better service. Thank you Tony and Hyundai.

Left with a flat tyre on a major highway. Called my Premium Hyundai Road Side assistance as it was not safe to change the tyre ourselves to be told No Hyundai won't cover you it's too DANGEROUS!! TOTALLY DISGUSTING!!!!! We had to brave the fast moving very close traffic and change the tyre ourselves.

I purchased Hyundai in 2023 and in November 2025 the battery died. The roadside assist did a diagnostic on the battery and he said there is a faulty cell in the battery. I had to replace it then and there because it wouldn't hold the charge and I needed to go to work.
Hyundai Australia would not reimburse me. They said I should have had my car towed 40 minutes to the dealership. What a joke and me lose $1000 of work.
I also had friends who liked my new car and were going to buy 2. They were waiting to see what the customer care was like with my battery before they went ahead. Hence to say they ended up buying 2 x Mazda's instead. So for the sake of $365 for a new battery they lost over $100,000 in sales.
I have also done 5 services in 2 years because I drive a lot. They do not care about their customers. I will never buy from them again. Disgraceful.

Kinda regret buying a Hyundai. Hope they step up and widen the service network.

I purchased a car on 17th December around a week later I came back to the car to find the driver’s front window down car was locked!!…
Then on the 28th I went to my partner’s to drop some Xmas presents off I went in to house to use the toilet and have a brew…
When I came out all of my Xmas presents were gone 500£+ it absolutely wrecked my Xmas and my partners family…
I have sent 3 emails to some email on a receipt no reply maybe off work for holidays??
Reading these messages I am not confident of a solution to this…
I can’t trust the car that it won’t do it again and it rains!! I am terrified to go out to the car in the morning & they have a bad record regarding the electric window system…
The car is a hiundi BAYON
Thank you for reading this
And hope it makes people think twice….

This is my first and only time I would ever buy a Hyundai product. I love the car the style and technology. However to get an appointment for the oil change takes forever.
I started to buy out my car off of lease I sent the check for 32,000 the Hyundai finance which was the negotiated price.
They sat on the check for a month I am still not getting it back in the meantime said I did not make a payment and send it to the credit bureaus that I missed a payment. The reason I miss the payment I was waiting for them to process the purchase. I've spent numerous hours on the phone trying to remedy this problem to no avail.

In March 2025, I submitted an official claim to Hyundai Australia under warranty in relation to ongoing defective Engine concerns. See- hyundaiengineclassaction.com.au

Hyundai Australia agreed to completely replace my cars Engine after inspection by the Chatswood Hyundai Dealership Service Centre, confirming validity of my claim for a $160 inspection fee. Engine work was then booked in and carried out by the Chatswood Dealership mechanics free on April 23, 2025, along with a full 130,000km Service and Rego check, which cost me $906.00. My Car was finally returned to me on May 12, 2025. However, upon its return, I immediately noted the vehicle now had a significant shudder issue. Vehicle was thus returned to Hyundai Service on May 14, 2025, for follow up. The Service manager reported that one of the wheels wheel weights had come off causing the wheel to become unbalanced. Chatswood Hyundai Service "rebalanced, driven both on road and on the hoist and found it to be significantly better and back to normal" Vehicle was again returned to me on May 16, 2025, but upon finding the vibration still present at regular intervals at speeds of 60k/ph, Vehicle was returned to Hyundai Service again on May 21st, 2025. This time, the Service Manager said the cause of the vibration was in fact due to the wheels, which were found on the front to be buckled. Hyundai Service carried out swap of new Tyres to wheels currently on rear of Vehicle, balanced and refitted to front of Vehicle. "Road tested and that all was now OKAY”. Vehicle was then returned to me on May 25th, 2025. To my complete dismay, significant shudder issue STILL existed. Vehicle was AGAIN returned to Hyundai Service on June 5th, 2025. This time, the Service Manager reported that after road testing vehicle in an environment where they were able to replicate the conditions described by me and upon checking the data on the vehicle, Hyundai Service believed the shuddering issue was actually due to the dual clutches being worn! ?? Go figure!! For replacement of these dual clutches, Jackson quoted the total repair cost to be $4114.00 inclusive of parts, labour and GST. At this stage I said NO, NO. I’ll be taking my Hyundai to an independent clutch specialist & also to my local Service Centre. You can imagine my surprise (or not) when both reported there were NO Issues of concern with my Clutches. Without much effort, my local Service Centre was able to identify the root cause of the Shudder issue to be with the Drive Shafts, both replaced at a total cost of $1570.00 by my local mechanic (a saving of $2,544!). Attempted to contact Jackson, Service Manager at Hyundai to discuss, but he completely ignored my email and calls. Whilst Hyundai Australia did the honourably thing by agreeing to replace my Engine, clearly Chatswood Hyundai Service Centre are either completely dodgy, certainly inexperienced, or are simply trying to rip drivers off who trust their mechanical evaluations. Readers of this review can decide for themselves, but I certainly do not recommend them to be honest, reliable or reputable, given my own personal experience.

Do yourself a favour and do not purchase a Hyundai unless you want your paint work to peel off. There is a major global defective paint manufacturer issue with models as early as 2011 right up to brand new models. Check it out for yourself on the Australian Hyundai Peeling Paint facebook page. I am still trying to get a resolution from dealership where my car came from and all I keep getting is that its not Hyundai's problem, when it clearly is.

In October 2022, my Hyundai Santa Fe became completely undrivable when the electronic park brake failed, locking the wheels so they would not turn. It took three tow trucks to get it to my mechanic, who confirmed it was an electronic park brake failure – something that should never happen – and advised me to contact Hyundai.
After waiting weeks for Hyundai to send a technician, they confirmed the issue and advised that the only solution was a new electronic park brake, at a cost of $2,300 – which they expected me to pay in full, no payment plans offered.
I even asked Hyundai to simply cut the park brake so I could tow the car out and fix it elsewhere, but they refused and kept my car for several weeks, leaving me with no choice but to pay for the repair myself.
I tried to resolve this civilly with Hyundai but they would not cooperate. So, I took the matter to VCAT in November 2022. It was a long process – twice the matter was submitted, and Hyundai had nine weeks each time to respond, yet they never did. Due to VCAT backlogs, my case was not heard until June 2024 – almost two years later – and Hyundai still did not show up. I finally won the case, and VCAT ordered Hyundai to pay me back immediately.
However, over a year later, they still haven’t paid. Hyundai’s legal team now claims the wrong entity was named, even though the company details came directly from the ASIC register when I lodged my case. I have since been forced to go through the NSW Local Court and Sheriff’s Department, who have contacted Hyundai’s legal team but cannot proceed because the entity name is being disputed. Meanwhile, the address previously listed on ASIC has been demolished for the Sydney Metro Tunnel.
To make matters worse, VCAT has now told me that if I want to reopen the order for enforcement reasons, it will cost me a further $400 – adding to the financial strain this process has already caused me.
I have spent more money and countless hours trying to recover what VCAT already ruled I am owed, while a multi-billion-dollar company continues to avoid accountability.
Wrong entity or not, a legal biding court decision has ordered them to pay, they had 3 opportunity to rectify the entity name but conviently claim they never knew about the case. Shame on you Hyundai

I recently hired a new Tucson with 8,000 kms on the clock. It had a feature call highway driver assist which was the most frustrating and annoying feature on any vehicle that I have driven in the last 50 years. It was so bad I had to go to the local Hyundai dealer to have it attended to. Even they said it cant be turned off, just reset every time the vehicle is started. Apart from that the vehicle was super quiet at 100kms per hour and rode well.

The engine in my 2018 Hyundai Tucson has failed which is a well known fault in these vehicles. I am the second owner however I purchased the vehicle when it was only 2 years old and it has had all of its services completed as per the service schedule and the service book. Bundaberg Hyundai have appealed to Hyundai Australia for outside of warranty assistance and they have denied the claim due to being the second owner. Kia have the same issues with their engines (as it’s the same engine) however they are replacing their customers engine under warranty even when the vehicle is outside of warranty. Hyundai Australia have been so incredibly rude and not willing to help out their customers at all. I have been a loyal Hyundai owner since I was 16 years old and I can’t believe they have wiped their hands of this well known fault in their vehicles. The car is only 7 years old the engine should not fail. Their is currently a class action so I recommend anyone with the same problem to join it.

I purchased a new 2017 Hyundai Tucson Night Edition when the car was on a dealer lot, and it’s the worst financial decision I’ve made in my entire adult life. The car has been garbage since the moment I drove it off the lot, and for several years now I’ve been unable to change my insurance because companies refuse to insure this trash because of its association with the car theft issue that’s plagued this company’s cars for years.

I contacted Hyundai recently to complain about the garbage I’m dealing with insurance and requested an extended warranty for the rising cost of insurance due to their negligence — it’s gone up five years in a row, despite my having no tickets or accidents of any kind — but I was told by their rep, Asish, that I can kick rocks because they don’t care. I even sent them the letters from companies saying the reason they’re rejecting my insurance request is the “make and model” of the car!

They sold me a lemon. I’ll NEVER buy from Hyundai again. They have no accountability and they don’t stand behind the trash they made.

We bought a brand new Hyundai i40 in 2017. We had been pretty happy with it for many years. We have now suddenly had SERIOUS engine issues, and Hyundai are ignoring Australian Consumer Law. Look up Hyundai Class Action!! Also join Facebook group Australian Hyundai and Kia Engine Failures. We’re not the only ones.

The car has only done 75,000KM and has been regularly serviced only at Nunawadding Hyundai.
The engine started making knocking noises in late June.
We’d never been told there may be a potential problem with the engine by the service centre at Nunawadding. Car towed to Hyundai Nunawadding. Diagnosed engine failure and quoted $9000 to put in a second hand engine. Was also quoted upward of $3000 to strip the engine to put in a post warranty claim to Hyundai Australia. After many complaint emails to Nunawadding Hyundai they submitted the claim to Hyundai Australia.

They denied the claim stating it was ‘outside scope of assistance’. We wrote an email to customer care citing our customer rights, and consumer guarantee stating they have supplied a product with a major defect.
They’ve basically said
“Unfortunately, Hyundai Motor Company Australia (HMCA) cannot provide any assistance with the repair. We appreciate that we have not been able to assist in achieving the outcome being sought in this instance and can only suggest that should you disagree with the outcome provided to you, you may wish to seek external review through any avenues you deem appropriate.”

We know that the dealer (Nunawadding) and customer care have been instructed to not say anything to customers about this issue, they have terrible customer service and I have never been treated so poorly by a business. Businesses give a true indication of their values and morals by how they deal with problems. Hyundai have shown their true colours and I will never trust them again. Please Please Please DO NOT BUY A HYUNDAI!!!!! If you do, don’t say I didn’t warn you!

I have been having bad luck with keys/fobs this year so I had to pay for a replacement Kona fob in February 2025 that cost $247 (plus $175 for coding) and then I lost the same fob in July 2025 as the leather/vinyl band broke. I was quoted $895 for the replacement fob and programming (still $175) so the replacement fob is $720. So from February 2025 to July 2025, the price for the fob has increased almost 3 fold. The fob code is unique to Australia so cheaper overseas replacements will not work. What a ripoff!!

Zero stars. Peeling Paint Hyundai – I have a 2013 Hyundai i30 with paint peeling on the bonnet and starting in other areas also. Mine along with thousands of others have the same issue. There is a FB page with thousands of members here in Australia with the same issue. Hyundai refuse to fix the issue. Many other Hyundai customers are facing the same problem. The car cannot be traded or resold due to its condition and drop in value. Hyundai do the right thing and stand buy your product.