Ordered ventilation products at reasonable prices. Items arrived in good time and were of good quality. Made fitting a lot easier. I would certainly use them again and highly recommend them.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy navigation of the website and helpful items suggestions. Straightforward shopping cart, payment with decent follow up on order and shipment. Only downfall is that they're didn't have absolutely e... See more
Company replied
Phil was extremely helpful when I called to discuss the best way to construct the ventilation for my new extractor fan. He talked me through the options and compiled a basket of items I would need. Th... See more
Company replied
Ingrid provided outstanding service. Although I'm not very skilled at online shopping, she showed great patience and offered invaluable assistance. Thanks to her, the process was easy and seamless. I'... See more
Company replied
Company details
- Kitchen Supply Store
- Appliance Store
- Electrical Appliance Wholesaler
- Home Improvement Store
- Ventilating Equipment Manufacturer
Written by the company
Our staff are trained and can provide expert advice about the products we sell and how they can be used to solve your problems or improve your home. Our products help solve ventilation needs, mould eradication and condensation related problems. We have one of the largest selection of plastic and metal ducting available online. Our aim is help a customer choose a product that is right for them and will actually aid them in solving a problem or improving their home, premises or building. We help all kinds of customers: from corporates to trade companies to charities to organisations to film industry to the motor industry to artists to members of the public - all customers welcome.
Why choose us?
Written by the company
- Price Promise
- Not only do we aim to provide you the best products with the best customer service, we also aim to provide you with the best prices as well. Let us know who and where provide a better price than us and how much and we will match or beat that price for you wherever possible.
- Money Back Guarantee
- If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items or custom-made items etc or where the item has been opened. This is in addition to your statutory rights.
- Friendly customer service
- We aim to provide you with the needed support when placing orders. Our warm and friendly staff are also experienced and have sufficient knowledge to help you in choosing the products you need. Give us a call? 020 8463 9696
Free Shipping within the UK Mainland for orders over £100
Money Back Guarantee
If you are unhappy with any product purchase, you may return it within 30 days for a full refund. This applies to all our goods except non-reusable items such as chemicals, coatings, plasters, special order items, custom made items etc or where the item has been opened. This is in addition to your statutory rights.
Contact info
15 St John's Parade, DA14 6ES, Sidcup, United Kingdom
- 020 8463 9696
- info@i-sells.co.uk
- www.i-sells.co.uk
Special Trustpilot Deal
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wide range of stock and excellent advice
Wide range of stock and excellent advice given. Will certainly use again
June 9, 2026
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased you found our stock range wide and the advice excellent, and it’s great to hear you’ll use us again.
With appreciation,
The i-sells team
Excellent products received
Excellent products received - very easy to match components using their website and all delivered the very next day. Have bought via i-sells before and will undoubtedly use them again...
June 9, 2026
Reply from i-sells
Thanks for the lovely feedback — we really appreciate it. We’re pleased you found it easy to match the components using our website, and that everything arrived the very next day.
Thanks as well for coming back to us again — we look forward to helping on your next project.
Best regards,
The i-sells team
The peoples went far and beyond…
The peoples went far and beyond regarding changing my order before it was dispatch date so this was fantastic, no returning
June 3, 2026
Reply from i-sells
Thanks for your feedback, Robert (Flint Construction). We’re really pleased we could change your order in time before it was dispatched — saving you the hassle of returns is always the goal. Really appreciate you taking the time to leave a review.
All the best,
The i-sells team
Reply from i-sells
Thanks for your review — we really appreciate it. We’re pleased you were happy with the product and our aftercare support. If you ever need anything else, just let us know.
With thanks,
The i-sells team
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased you were happy with the product, and that the team came across as helpful, friendly, and professional.
All the best,
The i-sells team
Reply from i-sells
Thanks for your feedback, Martin (MSR Plumbing) — much appreciated. We’re glad you were happy with the service.
Kind regards,
The i-sells team
Great products and great delivery
Was struggling to find some final parts I needed for a venting hob. i-sells had just what I was looking for at a reasonable price and the goods arrived next day. Overall, a great experience.
June 4, 2026
Reply from i-sells
Thanks for the lovely feedback — we really appreciate it. We’re pleased we had the final parts you needed for your venting hob at a reasonable price, and that everything arrived next day.
Great to hear it was a smooth experience overall. If you need anything else for the install or future projects, just let us know.
Best wishes,
The i-sells team
Excellent Service
Excellent Service
Excellent Product
Excellent Price
No more to be said
A pleasure
May 27, 2026
Reply from i-sells
Thanks for the brilliant review, Steve (C and C Electrical) — we really appreciate it. Delighted you were happy with the service, product, and price, and that it was a pleasure to deal with us.
With thanks,
The i-sells team
They’re very helpful and they can help…
They’re very helpful and they can help you with anything for your needs
June 4, 2026
Reply from i-sells
Thanks for your kind words — we really appreciate it. We’re pleased you found the team very helpful, and we’ll always do our best to help you find the right solution for your needs.
All the best,
The i-sells team
Phil was extremely helpful when I…
Phil was extremely helpful when I called to discuss the best way to construct the ventilation for my new extractor fan. He talked me through the options and compiled a basket of items I would need. These were dispatched at speed. Phil's advice proved to be spot on and I completed the task without a hitch. An excellent service.
June 3, 2026
Reply from i-sells
Thanks for taking the time to leave such a detailed review. We’re delighted to hear Phil was extremely helpful in talking you through the best way to set up the ventilation for your new extractor fan, and that compiling the basket made it easy to order the right parts. Your praise has been passed on to Phil — he’ll be chuffed to hear his advice was spot on.
Great to hear everything was dispatched quickly and that you completed the job without a hitch. If you ever need help with another project, just give us a shout.
With appreciation,
The i-sells team
Only a small order but it was delivered…
Only a small order but it was delivered promptly. More importantly the product was as described.
June 4, 2026
Reply from i-sells
Thanks for your feedback — we really appreciate it. Small order or not, we’re pleased it was delivered promptly and that the product was exactly as described.
Kind regards,
The i-sells team
Reply from i-sells
Thanks for your review — we really appreciate it. We’re pleased you found the price great, delivery prompt, and that everything went smoothly from start to finish.
All the best,
The i-sells team
Reply from i-sells
Thanks for your feedback. We’re pleased delivery was excellent and that you’re very happy with the ventilation products. If you need anything else, just let us know.
With thanks,
The i-sells team
After trawling many DIY shops to no…
After trawling many DIY shops to no avail, i found your website and you promptly delivered everything I needed. Well Done!!
May 28, 2026
Reply from i-sells
Thanks for the lovely feedback — we really appreciate it. We’re glad you found what you needed on our website after trying the DIY shops, and that everything was delivered promptly.
Thanks again for choosing i-sells.
Best wishes,
The i-sells team
Just what I needed for my extraction…
Just what I needed for my extraction fan,new filter sponges.
May 22, 2026
Reply from i-sells
Thanks for your feedback. We’re pleased the new filter sponges were just what you needed for your extractor fan. If you ever need help matching filters to a specific model, just let us know.
All the best,
The i-sells team
Reply from i-sells
Thanks for your feedback, Carol (Kingfisher Building Products) — we’re really pleased you were happy with the customer service. If you need anything else, just let us know.
Kind regards,
The i-sells team
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased Ted was able to support you, and your praise has been passed on to him.
All the best,
The i-sells team
First class service all the way
First class service all the way, even for individual customers 👍
May 27, 2026
Unprompted review
Reply from i-sells
Thanks for the lovely feedback, Robert. We’re really pleased you felt the service was first class from start to finish — and absolutely, individual customers get the same care and attention as anyone else.
With thanks,
The i-sells team
Fast and efficient delivery products…
Fast and efficient delivery products are great and well priced
May 26, 2026
Reply from i-sells
Thanks for your feedback — we really appreciate it. We’re pleased delivery was fast and efficient, and that you found the products great and well priced.
Best wishes,
The i-sells team
Excellent service 👍
May 20, 2026
Reply from i-sells
Thanks for the feedback, Max (Max Constructions) — much appreciated. We’re delighted you were happy with the service. If you need anything for an upcoming job, just give us a shout.
All the best,
The i-sells team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.