Sofie has a 5 star from me :)
Sofie has a 5 star from me :)
She was absolutely wonderful throughout the whole process. I did have to make a return, but once they received it, the refund was back in my account the very next day.
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Hos i blame lulu kan du shoppe secondhand designervarer og ubrugte varer fra tidligere sæsoner på webshoppen samt butikken på Rosenvængets Alle 8 2100 Kbh Ø
Rosenvængets Allé 8, 2100, København, Denmark
Sofie has a 5 star from me :)
She was absolutely wonderful throughout the whole process. I did have to make a return, but once they received it, the refund was back in my account the very next day.
I bought a pair of sandals from this store, and they broke after walking just 50 meters. I emailed the store immediately with a photo and explanation but received no response. Disappointing customer service and poor product quality for an expensive item.
Bought a pair of Chanel earrings that turned out to be fake. Customer service was not great when asking for a refund. They initially didn’t want to refund the shipping costs but after long discussion they did confirm that they will refund it but it came with an unnecessary cheeky reply.
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