Once I saw it in person, I realize it just was not for me. The colors are very pretty in. The size is very nice, but it just wasn't me. Everyone in your company is beyond fantastic and helpful and I will continue shopping with this company because of that and the many other pieces of artwork I got from your company which I love.
Reply from iCanvas
Hi Robin,
Thank you so much for sharing your thoughtful feedback with us. While we’re sorry to hear that Fairytale Night wasn’t quite the right fit for you, we truly appreciate your kind words about our team and are so happy to know you’ve loved many of the other pieces you’ve purchased from us. That means a great deal to us.
Your satisfaction is incredibly important, and we’re fully committed to making this right. Our goal is always to ensure you have the best possible experience with every order.
When you have a moment, please feel free to reach out to our support team at support@icanvas.com with a few photos of the print and details about what you’re experiencing. They’ll be more than happy to assist and work with you to find the best solution.
Thank you again for your understanding and continued support.