Disappointing. I have originals by this artist and these items do not do his work justice.
Reply from iCanvas
Hi Jill,
Thank you for taking the time to share your honest feedback with us. We’re truly sorry to hear that Magic Hour did not meet your expectations, especially knowing you’re familiar with and own original works by the artist. Your perspective is valuable, and we understand how important it is that a piece does justice to the artist’s vision.
Your satisfaction means a great deal to us, and please know that we’re fully committed to making this right. Our goal is to ensure you have the best possible experience with your artwork.
When you have a moment, we encourage you to reach out to our support team at support@icanvas.com
with a few photos of the print and details about the issue you’re experiencing. They’re ready to help and will work with you to find the best solution.
We truly appreciate the opportunity to make this right.
Nicole
iCanvas