The piece itself is nice, but after getting lost in transit for a while, the artwork has some pretty bad bends in it. Hoping they come out when I frame it.
Reply from iCanvas
Hi Lynne,
We’re so sorry to hear your order did not meet your expectations. After the transit delays, we understand how disappointing it must have been for your North American Owls piece to arrive with bends, even though you like the artwork itself.
Your satisfaction means a great deal to us, and we’re fully committed to making this right. When you have a moment, please reach out to our support team at support@icanvas.com with a few photos of the print and the issue you’re experiencing. Our team will be happy to help find the best solution.
We truly appreciate the opportunity to make this right and look forward to resolving this quickly for you.
Nicole
iCanvas