The painting itself is exactly what we expected. It fits the space perfectly and is quite striking. The frame is a disappointment. The left edge has a noticeable separation and quite disappointing as it doubled the price of the print. It's fixable but I shouldn't have to.
Reply from iCanvas
Hi Benjamin,
Thank you so much for sharing your thoughts on Northern Reflections – Loons. I’m really glad to hear the artwork itself is exactly what you hoped for and looks beautiful in your space.
We’re so sorry to hear your order did not meet your expectations. Your satisfaction means a great deal to us, and we’re fully committed to making this right. Our goal is always to ensure you have the best possible experience.
When you have a moment, please feel free to reach out to our support team at support@icanvas.com with a few photos of the frame and the issue you’re seeing. They’re ready to help and will work with you to find the best solution.
We truly appreciate the opportunity to make this right. Thank you again for your understanding — we look forward to resolving this quickly for you.
Nicole
iCanvas