Experience exceptional! Very pleased with my picture. Once again my picture was excellently packaged. Waiting to hang up. I haft to once again give praise to Joshua customer service. He has a sp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This company offers an array of art work that is very unique and tasteful compared to other on line like companies. What impressed me the most was the communication. After sending an email with an i... See more
Company replied
I recently took my first train trip to the Rockies and New Mexico. Because I’m a dork with a point and shoot camera I did not get a good picture. I wanted a good print of New Mexico so I started searc... See more
This is only Place my husband really likes to order framed pictures for our house. With your sales I find it very reasonable. Our picture came and it didn't really lose Color because it was so big. So... See more
Company replied
Company details
Written by the company
iCanvas specializes in canvas art, framed paper prints, acrylic, and metal wall decor. They work with both classic and contemporary artists, aiming to provide high-quality artwork at affordable prices and enhance the art purchasing experience for their customers. iCanvas, Art That Gets Your Heart. Email: Support@icanvas.com
Contact info
8280 N. Austin Ave, 60053, Morton Grove, United States
- support@iCanvas.com
- www.icanvas.com
Art That Gets Your Heart.
4.7
Excellent
58K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality Canvas prints
Quality Canvas prints, stretch mounted on wood frames, delivered reasonably fast with low shipping costs. No complaints!
June 7, 2026
Reply from iCanvas
Hi John,
Thank you for your wonderful feedback! We're so happy to hear that you're pleased with the quality of your canvas prints, the craftsmanship of the wood frames, and the reasonable shipping time and cost. Knowing everything arrived just as expected means a great deal to us. We truly appreciate your support and hope you enjoy your artwork for many years to come!
Nicole
iCanvas
The etching was exactly what I wanted…
The etching was exactly what I wanted and expected. Looks great, excellent reproduction and framing. And the price was reasonable.
June 7, 2026
Reply from iCanvas
Hi Anthony,
Thank you for your thoughtful review! We're thrilled to hear that the etching was exactly what you envisioned. It's wonderful to know you were pleased with the reproduction quality, framing, and value. Providing beautiful artwork at a fair price is something we take great pride in, and we're so glad your piece exceeded expectations. Enjoy your new art, and thank you for choosing us!
Nicole
iCanvas
Reply from iCanvas
Hi Katy,
Thank you so much for your kind words! We're delighted to hear that you had a great experience with both our products and our customer service. Providing beautiful artwork and exceptional support is always our goal, and it means so much to know we delivered on both. We truly appreciate your support.
Nicole
iCanvas
I've purchased multiple canvas prints…
I've purchased multiple canvas prints from iCanvas & have been happy with them all. The colors are vibrant & the prints are beautiful. Plus, they arrive quickly -
June 6, 2026
Reply from iCanvas
Hi Gail,
Thank you so much for your continued support! We're thrilled to hear that you've been happy with all of your canvas prints. It's wonderful to know that the vibrant colors, beautiful quality, and quick delivery have made each experience a positive one. Loyal customers like you mean the world to us, and we truly appreciate you choosing iCanvas time and time again.
Nicole
iCanvas
Bathroom Canvas
The canvas is just the right size and makes the space pop. It says Relax it’s bath time. I came packed very well
to maintain the canvas. Thanks a million.
June 7, 2026
Reply from iCanvas
Hi Donna,
Thank you so much for your wonderful review! We're delighted to hear that your "Relax, it's bath time" canvas is the perfect size and adds just the right touch to your bathroom. It's also great to know that your artwork arrived well-packaged and protected. Your satisfaction means so much to us, and we're thrilled that your new piece helps make the space pop. Thanks a million for your kind words and support.
Nicole
iCanvas
The service/shipping was very good
The service/shipping was very good. Some of the orange colors were a little too brilliant, but I think I'll keep it.
June 6, 2026
Reply from iCanvas
Hi Rose,
Thank you so much for your feedback! We're delighted to hear that you were pleased with the service and shipping experience.
We appreciate your comments regarding the orange tones in the artwork. Color can sometimes appear differently depending on the image, lighting, and display settings, and we understand how important it is for your piece to look just right. We're glad to hear that overall you're enjoying the print and have decided to keep it.
Thank you again for choosing iCanvas. We truly appreciate your support and hope your new artwork brings you joy for years to come!
Nicole
iCanvas
Disappointed by Packaging
This was the first time I’ve ever received a print in the mail that was creased rather than rolled and the crushed on the edge to make it fit in the box. I was very disappointed to find that my prints that I’ve been longly awaiting were shipped in such a condition. There’s no way that the person who packaged it didn’t know that they damaged the prints but they still shipped it to me in that condition.
June 6, 2026
Reply from iCanvas
Hi Findayawah,
We’re so sorry to hear that your order did not meet your expectations. We can certainly understand how disappointing it must have been to eagerly await your prints, only to receive them in a damaged condition.
The experience you described is not what we want for our customers, and it is certainly not a common experience. We understand your concern that the prints appeared creased and compressed to fit inside the packaging, and we sincerely apologize for the frustration and disappointment this has caused.
Your satisfaction means a great deal to us, and please know that we’re fully committed to making this right. Our goal is to ensure you have the best possible experience with iCanvas and that you can enjoy your artwork as intended.
I see that you have already reached out to our Support Team, and we truly appreciate the opportunity to assist you and work toward a resolution. Thank you again for your understanding and patience throughout this process.
If you have any additional questions or concerns, please don't hesitate to reach back out. We're always happy to help.
Nicole
iCanvas
Reply from iCanvas
Hi Marita,
Thank you so much for your kind feedback! We're thrilled to hear that you're loving the quality of your canvas prints. It means a lot to know our work is bringing you joy, and we truly appreciate your support. We hope your artwork continues to brighten your space for years to come!
Nicole
iCanvas
Every picture we order from the…
Every picture we order from the company, is just marvelous.
June 2, 2026
Reply from iCanvas
Hi Timothy,
Thank you so much for your lovely words! We’re delighted to hear that every piece you’ve ordered has been marvelous. It means a great deal to us to know our artwork continues to bring you joy. We truly appreciate your continued support and look forward to helping you find more pieces you love in the future!
Nicole
iCanvas
I loved the art and quality of it
I loved the art and quality of it, the canvas and the frame. The packaging was very well done and it arrived in perfect condition. I would order from iCanvas again and recommend it.
June 4, 2026
Reply from iCanvas
Hi Linda,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved both the artwork and the quality of the canvas and frame. It’s also great to know everything arrived safely and in perfect condition thanks to the packaging. We truly appreciate your recommendation and look forward to serving you again in the future!
Nicole
iCanvas
Reply from iCanvas
Hi Cynthia,
Thank you so much for your lovely review! We’re thrilled to hear you think your piece is beautiful. We truly appreciate your support and hope you enjoy your artwork for years to come!
Nicole
iCanvas
Beautiful art!
June 5, 2026
Reply from iCanvas
Hi Patricia,
Thank you so much for your kind feedback! We’re delighted to hear you love your artwork. We truly appreciate your support and hope it brings beauty to your space for years to come!
Nicole
iCanvas
My picture came very well packaged and…
My picture came very well packaged and in perfect condition and did not take long at all to ship to me
June 3, 2026
Reply from iCanvas
Hi Meredith,
Thank you so much for your kind feedback! We’re delighted to hear your artwork arrived quickly, was well packaged, and reached you in perfect condition. We truly appreciate your support and hope you enjoy your piece for years to come!
Nicole
iCanvas
I love the quality
I love the quality, especilaly the stitching on the seams and the hardware is super strong! Pretty bag and the embroidery is pretty! Thank you!
June 3, 2026
Reply from iCanvas
Hi Diane,
Thank you so much for your wonderful feedback! We're delighted to hear you love the quality, especially the stitching, hardware, and embroidery details. It’s great to know the craftsmanship stood out to you.
We truly appreciate your support and hope you enjoy your piece for a long time to come!
Nicole
iCanvas
Arrived quickly in perfect condition
Arrived quickly in perfect condition. Love the print!
June 4, 2026
Reply from iCanvas
Hi Nicki,
Thank you so much for your kind feedback! We’re thrilled to hear your order arrived quickly and in perfect condition, and that you love your print. We truly appreciate your support and hope it brings you enjoyment for years to come!
Nicole
iCanvas
The framed canvas print I purchased…
The framed canvas print I purchased looks as is online. It appears well made and of good quality. I am very happy with it and will purchase from icanvas again.
June 5, 2026
Reply from iCanvas
Hi Kara,
Thank you so much for your kind feedback! We’re thrilled to hear your framed canvas arrived as expected and that you’re happy with the quality and craftsmanship. It means a lot to know you’d choose iCanvas again. We truly appreciate your support and look forward to serving you in the future!
Nicole
iCanvas
iCanvas products No. 1 and No. 2
Regular updates on delivery time. Arrived on time. Packaged very well to protect artwork. Well assembled and in perfect condition.
June 3, 2026
Reply from iCanvas
Hi Mark,
Thank you so much for your wonderful feedback! We’re delighted to hear that both of your pieces arrived on time, were well packaged, and reached you in perfect condition. It’s great to know you appreciated the updates and smooth delivery experience as well.
We truly appreciate your support and are so glad you’re happy with your iCanvas artwork!
Nicole
iCanvas
icanvas experience
My experience with iCanvas was a little stressful at first but Dave made it right and I really appreciate what he did for me.
June 13, 2026
Reply from iCanvas
Hi Liz,
We’re very sorry to hear about your experience and understand how frustrating this situation has been.
Providing a smooth and hassle-free customer experience is extremely important to us, and we apologize for any confusion or inconvenience you encountered while discussing your return options.
We apologize for any misunderstanding regarding our return policy. Our return program was updated in March, and it’s possible that you came across older information online that no longer reflects our current policy.
The updated policy was designed to provide customers with additional options and flexibility, including solutions for returns, exchanges, and store credit based on individual circumstances.
For the most accurate and up-to-date information, we encourage you to review our FAQs here: https://www.icanvas.com/faq#Status.
We truly appreciate your feedback, and we hope we can restore your confidence in iCanvas.
iCanvas
My prints came quickly and they are…
My prints came quickly and they are beautiful! one even shipped damaged and customer service was great. They took care of everything very fast.
May 27, 2026
Reply from iCanvas
Hi Cindy,
Thank you so much for your thoughtful feedback! We’re delighted to hear your prints arrived quickly and that you love them. We’re especially glad our customer service team was able to resolve the damaged shipment quickly and make things right for you.
We truly appreciate your support and are so happy you’re enjoying your artwork!
Nicole
iCanvas
It turned out great
It turned out great. I was wondering whether if you have a piece that is a different dimension, e.g, 20” x 30”, can you also do that?
June 2, 2026
Reply from iCanvas
Hi Eileen,
Thank you so much for your kind feedback, we’re glad to hear your piece turned out great!
Regarding custom dimensions like 20” x 30”, many of our artworks are available in a range of standard sizes, but not every image is offered in every dimension. It depends on the original artwork’s resolution and format. At this time, this is not a size we carry, but we can certainly pass along your feedback to our team for future consideration.
If you have a specific piece in mind, our support team can also help review the available size options and guide you to the closest match.
We truly appreciate your support and are happy you’re enjoying your artwork!
Nicole
iCanvas
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.