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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and clear engraving. Many people appreciate the prompt delivery service and the overall efficiency of the ordering process. The company's service is frequently highlighted as excellent, with consumers finding the products extremely useful and well-made, providing peace of mind. However, some customers also noted issues with delivery, with a few experiencing lost orders or delays. A small number of people found the sizing of certain items to be an issue, with bracelets being too tight or on the small side. Additionally, some reviewers mentioned that the universal medical logo could be clearer or larger on certain items, and that rubber materials could cause skin irritation in hot weather or with sweat.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers praise the quality and usefulness of the products,... See more

Quality

Customers had positive experiences with quality. Many reviewers were impressed with the robust and well-made... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the quick and... See more

Service

People report positive experiences with service. Customers praise the swift response to queries and the... See more

Order

Reviewers highlight positive aspects of order. Customers praise the easy ordering process, fast delivery, and... See more

Based on these reviews

Rated 5 out of 5 stars

I am impressed with the quality of the dog tag disc. The engraving is just perfect. I was kept up to date with the manufacturing process at each stage. I am 76 years old and very happy with my purcha... See more

Company replied

Rated 5 out of 5 stars

The products purchased from your Company are extremely useful for me and my wife. Also, the mobile application with which we have the opportunity to present ourselves with certain personal data and ch... See more

Company replied

Rated 5 out of 5 stars

Last one I had lasted 3 years before snapping when taking on and off (bare in mind I wear 6 days a week during running so it comes on and off a lot). Gives myself and my wife piece of mind that if any... See more

Company replied

Rated 5 out of 5 stars

I ordered a black medical ID waterproof bracelet took a few days for delivery once I chased but I liked the product. The universal medical logo should be a little clearer or larger on the item so it’s... See more

Company replied


Company details

  1. Shopping & Fashion

Written by the company

We are a family run business who has been supplying personal and medical bracelets and products for over 17 years. We care about our customers. We take things personally. We understand you only have ONELIFE so make it count. Make sure, that In Case of an Emergency, you are wearing comprehensive ID to help others help you. It Speaks for you when you can't!!! We have a huge range and delivery is a week to 10 days. 100% no questions asked, money back guaranty.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

335 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Second purchase, very happy…

This is my second purchase from ICE ID and, as per last time, I cannot fault them. I ordered the ID which fits on my Garmin watch strap - it was produced promptly and fits perfectly on the strap.

March 14, 2026
ICE ID UK logo

Reply from ICE ID UK

Brilliant, thanks so much Karen

Rated 5 out of 5 stars

Completely Impressed.

I am impressed with the quality of the dog tag disc. The engraving is just perfect. I was kept up to date with the manufacturing process at each stage. I am 76 years old and very happy with my purchase.

March 16, 2026
ICE ID UK logo

Reply from ICE ID UK

Great Alan, thanks for the review!

Rated 5 out of 5 stars

Excellent bracelet

Excellent bracelet, comfortable to wear, fully waterproof. Would definitely recommend

January 21, 2026
ICE ID UK logo

Reply from ICE ID UK

Excelllent to hear, thanks Zaz!

Rated 5 out of 5 stars

Quality item

Really pleased with my velcro shoe tag. Nice and clear engraving and strong velcro so holds in place perfectly when running!

December 29, 2025
ICE ID UK logo

Reply from ICE ID UK

Brilliant, please tell your running friends ;-) Thanks Ms Harvey

Rated 5 out of 5 stars

Exactly what I need

Last one I had lasted 3 years before snapping when taking on and off (bare in mind I wear 6 days a week during running so it comes on and off a lot). Gives myself and my wife piece of mind that if anything was to happen when out without my phone emergency services could call her. Good quality product. Highly recommend.

November 17, 2025
ICE ID UK logo

Reply from ICE ID UK

Fab to hear! Thanks Rory

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