Really happy with the Stomp Luxe travel system. Bought in December and baby girl arrived in April. It took a while to get used to the different mechanisms but once you have the hang of it, it’s easy -... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

Atlantic House, Atlantic Close, Swansea Enterprise Park, SA7 9FJ, Swansea, United Kingdom
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I spoke with Phoebe today who was extremely helpful. I was missing items with my order and she was very quick to arrange delivery for the missing parts.

Reply from Ickle Bubba
Francesca was excellent and really helpful. I ordered a pram set and the discount code didn’t work. Once I noticed this after purchasing, I emailed in as it was quite a significant saving (especially for a first time mum!), hoping I could either cancel and re-order using the discount code or be refunded the amount the discount code would have saved me.
Francesca responded the next morning (I emailed at night) and arranged a refund of the amount I would have saved if I had used the discount code - very impressed with the customer service levels and timescales for responding to customers⭐️

Reply from Ickle Bubba
I have bought two prams from ickle bubba. Both lovely unfortunately I have experienced some difficulties with the virgo but Lahara has been so helpful and speedy when dealing with my enquiries.

Reply from Ickle Bubba
Our travel system delivery was missing an item but I used the WhatsApp number to contact the team, I spoke with Lahara and they were great. Have said they will send a replacement item for next day delivery.

Reply from Ickle Bubba
This company is extremely good quality and price
I purchased the travel system
Absolutely lovely
Customer service fantastic

Reply from Ickle Bubba
Wrong pram received. But this was corrected in a couple of days with no problem.

Reply from Ickle Bubba
Great product very pleased with the pushchair so light and easy to use

Reply from Ickle Bubba

Reply from Ickle Bubba
It’s perfect no any different compare to original one. Really happy

Reply from Ickle Bubba
All my questions were answered swiftly. Very happy with the agents who helped me.

Reply from Ickle Bubba
I ordered a cot and a mattress for my step daughter she was very pleased with the items very good quality well priced thanks guys for a quick service

Reply from Ickle Bubba
Ease of website,product pricing and quick delivery.

Reply from Ickle Bubba
Fantastic customer service today. Our pram had broken and they sorted the matter out within minutes offering us a replacement. Cannot fault them!

Reply from Ickle Bubba

Reply from Ickle Bubba
They solved my problem very quickly. I was served by Lahara, very nice and polite agent.

Reply from Ickle Bubba
The advisor was excellent, very attentive and responsive. We changed the product settings, and it was sorted in minutes. Well done!

Reply from Ickle Bubba
Easy to order, came within a week.
I ordered the stomp luxe travel system have only set up the main carrycot part so far (haven't changed to the stroller set up but looks easy enough to do) was easy to set up is super light weight and easy to push and the fold down operation is also super easy. I didnt order a car seat or isofix as already had a maxi cosi one from my son which is compatible which this system, i just had to order the ickle bubba adaptors so that saved me some money! The whole system looks lovely clean and sleek I went with the full black with the brown straps and it looks so smart can't wait to use it properly. Comes with standard warranty but if you register it for free you can extended 4 year warranty which i am super happy with.

Reply from Ickle Bubba
My order was late but as soon as I contacted them they delivered the next working day. I am so pleased with company and their understanding of customers concern. They have good customer service and deliver with care. As for my order, it is strong material perfect for the rain and bad weather, and easily assemble to put to together. My baby loves walks and recently purchased the bag and I can fit everything inside. Thank you ☺️

Reply from Ickle Bubba

Reply from Ickle Bubba
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.