The Institute for Counselling & Psychotherapy Studies (ICPS) Reviews 36

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, non-judgmental approach, and ability to create a safe and supportive environment. Many people highlight the positive impact on their personal growth and well-being, noting the effectiveness of the services in addressing various challenges. The overall user experience is frequently described as excellent, with consumers appreciating the engaging content and the practical tools provided. The service itself is often commended for its professionalism, empathy, and the deep understanding shown by the staff. Reviewers also mention the ease of communication and the willingness of the team to go above and beyond to assist.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Customers had positive experiences with user_experience. Reviewers consistently praise the excellent learning... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the well-delivered lectures... See more

Customer service

Reviewers express high satisfaction with customer service. Customers consistently highlight the team's... See more

Based on these reviews

Rated 4 out of 5 stars

Facilitator was very good at including all the students, made a point of creating a very equal space. Theory was broken down and was made very practical and lots of the lived experiences were utilised... See more

Rated 5 out of 5 stars

I’ve been seeing Mike for about six months, and it’s honestly made a huge difference. He’s super easy to talk to, never judgmental, and has this calm way of breaking things down so they actually make... See more

Company replied

Rated 5 out of 5 stars

I have been seeing Michael for the past two years and I feel genuinely supported and heard. He creates a safe, non-judgmental space where I can explore my thoughts and emotions. His calm presence an... See more

Company replied


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4.4

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

I attended lectures from this company…

I attended lectures from this company and they were delivered very well with excellent material. The opportunity to learn and the provision of material is excellent and the tutors are prepared to go above and beyond to help their students.

April 2, 2026
Rated 5 out of 5 stars

Online evening course

Was apprenshive before I joined the online course however after the first night within minutes of our lecturer John, I knew I had made the right decision, the group,and the content were made all the more comfortable by John who set the most supportive tone. 😀

January 7, 2026
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Dear Student,

Thank you so much for your wonderful review. It’s completely natural to feel apprehensive before starting something new, so we’re especially pleased to hear how quickly you felt reassured and confident in your decision.

John will be delighted to know that his supportive approach helped create such a comfortable and positive learning environment. We place great importance on fostering a welcoming space for all our students, so it’s lovely to hear that reflected in your experience.

Wishing you every continued success on your learning journey, and thank you again for sharing your feedback.

Warm regards,
Marie
ICPS College

Rated 5 out of 5 stars

Communication with admin staff excellent

Queries raised were answered swiftly in a very helpful manner

January 7, 2026
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Leroy,

I hope you are well.

Thank you so much for your lovely review and I am so happy that our services in Psychological Education was of a high standard to you. We strive for student support and admin and lecturing staff alike are all trained and assessed to a very high standard.

We really appreciate you taking the time to leave this review.

On behalf of all the staff and lecturing faculty we are delighted to have served you either to meet or exceed your expectations

Kind Regards,
Marie

ICPS College

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

I recently completed the Professional…

I recently completed the Professional Dip. in Addiction Studies.
The course was very organised. The content was challenging but made very accessible by Dr. Michael McArdle.
A course that is essential for working in the field of addiction, or for those who wish to educate themselves on the topic

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

The course I took was excellent

The course I took was excellent. Well informed and well taught. Lecturer Mike was more than happy to answer any questions raised and strongely encouraged class participation with many discussions :)

February 19, 2026
Unprompted review
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Corey,

Thank you so much for taking part and successfully completing the Professional Diploma in Addictions Studies which was delivered and graded at a Level 9 standard.

Congratulations Corey 😊

Kind Regards

Institute for Counselling & Psychotherapy Studies

Rated 5 out of 5 stars

I really enjoyed the Compassionate…

I really enjoyed the Compassionate Mindful Resilience (CMR) course. It gave me useful tools to manage stress and build resilience in a way that felt very practical and easy to apply. The sessions were relaxed and supportive, and I found the practices helped me feel more grounded and aware in everyday life. Overall, it was a really positive and valuable experience for me

September 10, 2025
Unprompted review
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Coleen

Thanks so much for your lovely words. I really appreciate it

Mike :)

Rated 5 out of 5 stars

CMR course

I completed the CMR training course and I found it very beneficial both personally and professionally. Michael was a great trainer and was able to hold space for us and make the sessions interesting and fun. He is very approachable and passionate about what he teaches.

September 4, 2025
Unprompted review
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Jana,

Thanks so much for your kind review and I’m delighted that you have had a positive experience during the CMR Course

Mike 😊

Rated 5 out of 5 stars

Fantastic for both counselling and…

Fantastic for both counselling and education in psychotherapy. Michael brings a kind, non-judging approach with the upmost of professionalism. Would recommend.

August 7, 2025
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Emmett,

Thanks so much for your kind review and I’m delighted that your enjoying the course

Mike 😊

Rated 5 out of 5 stars

Brilliant lecturer, very in depth course content that is easy to understand! I have attended my first session on the…

I have attended my first session on the compassionate mindfulness and resilience course and I am very impressed so far. The course content and materials are very beneficial and in depth. The course is easy to follow and the lecturer is lovely and very passionate about his teaching and content. I am looking forward to the remainder of the course and would encourage others to sign up!

August 7, 2025
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Lauren,

Thanks so much for your kind review and I’m delighted that your enjoying the course

Mike 😊

Rated 5 out of 5 stars

I’ve just started the CMR course and my…

I’ve just started the CMR course and my first impressions are very positive. The sign-up process was straightforward, and I received clear instructions to access the platform. The mix of written and visual content makes the learning more engaging. The staff are hands on, they are at reach when I have any queries. I’m feeling confident about the journey ahead and look forward to progressing through the rest of the course.

August 7, 2025
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Claire,

Thanks so much for your kind review and I’m delighted that your enjoying the course

Mike 😊

Rated 5 out of 5 stars

CMR Compassionate Mindful Resilience Course

I participated in the CMR Compassionate Mindful Resilience Course . I thoroughly enjoyed the evening. The course material was very interesting and our lecturer Michael was excellent and explained everything in detail to us. I am really looking forward to the remainder of the course.

August 7, 2025
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Marie,

Thanks so much for your kind review and I’m delighted that your enjoying the course

Mike 😊

Rated 5 out of 5 stars

Supportive, Insightful, and Actually Helpful

I’ve been seeing Mike for about six months, and it’s honestly made a huge difference. He’s super easy to talk to, never judgmental, and has this calm way of breaking things down so they actually make sense. What’s been especially helpful is that he doesn’t just listen, he also shares tools, resources, and studies that help me understand myself better and work through stuff on my own too. I’m starting to feel better than I did. If you’re looking for someone thoughtful, grounded, and genuinely helpful, I can’t recommend Mike enough.

July 28, 2025
Unprompted review
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Ravindra,

Thanks so much for your lovely review and kind words. We are delighted that you have had a positive and professional Counselling & Psychotherapy experience.

Maybe you might consider editing your review and just using your first name for confidentiality?

Mike 😊

Rated 5 out of 5 stars

I feel supported on my journey. Claire

I have been seeing Michael for the past two years and I feel genuinely supported and heard. He creates a safe, non-judgmental space where I can explore my thoughts
and emotions. His calm presence and thoughtful guidance has helped me better understand myself and make positive changes in my life.

July 25, 2025
Unprompted review
The Institute for Counselling & Psychotherapy Studies (ICPS) logo

Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Claire

Thanks so much for your lovely review and kind words. We are delighted that you have had a positive and professional Counselling & Psychotherapy experience.

Mike 😊

Rated 5 out of 5 stars

Highly recommend Dr Michael as both a…

I highly recommend Dr Michael as both a supervisor and psychotherapist. As a clinical supervisee, I’ve found him to be insightful, ethical, and consistently supportive. His guidance has deepened my clinical practice and built my confidence. He brings warmth, clarity, and professionalism to every session, creating a safe and reflective space. I feel very fortunate to work with him (Caroline Crotty)

July 1, 2025
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Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Caroline,

Thanks so much for your lovely review and kind words. We are delighted that you have had a positive and professional Counselling & Psychotherapy experience.

Mike 😊

Rated 5 out of 5 stars

Great support

Michael helped me navigate some hard times and asked questions that I never really considered or likely avoided. Very easy to open up to and was always willing to make himself available at short notice.

April 28, 2025
Unprompted review
The Institute for Counselling & Psychotherapy Studies (ICPS) logo

Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Caoimhe,

Thanks so much for your lovely review and kind words. We are delighted that you have had a positive and professional Counselling & Psychotherapy experience.

Mike 😊

Rated 5 out of 5 stars

Fantastic Psychotherapy

Michael has provided fantastic psychotherapy over the last few weeks. I attended Michael for ADHD symptoms. We have built a great foundation over the sessions. I really enjoy the practical element of his sessions, it has helped rewire from longterm habits. His approach is subtle, so you don’t feel interrogated and analysed. The sessions feel like a chat but the results begin to show for themselves.
One of the things that separated Michael is he is constantly learning and studying his craft. This alongside his experience makes him exceptional at providing help because it’s never linear when it comes to mental health!
Thanks Michael

July 22, 2025
Unprompted review
The Institute for Counselling & Psychotherapy Studies (ICPS) logo

Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Dara,

Thanks so much for your lovely review and kind words. We are delighted that you have had a positive and professional Counselling & Psychotherapy experience.

Mike 😊

Rated 5 out of 5 stars

Can't recommend Michael enough

Can't recommend Michael enough! He has helped me through so many hard times. Very easy to open up to. He creates a safe comfortable space.

July 21, 2025
Unprompted review
The Institute for Counselling & Psychotherapy Studies (ICPS) logo

Reply from The Institute for Counselling & Psychotherapy Studies (ICPS)

Hi Michaela,

Thanks so much for your lovely review and kind words. We are delighted that you have had a positive and professional Counselling & Psychotherapy experience.

Maybe you might consider editing your review and just using your first name for confidentiality?

Mike 😊

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