ICS Legal Reviews 

893
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the legal team for being extremely professional, highly knowledgeable, and consistently responsive throughout complex immigration applications. People note that support staff are polite, attentive, and take the time to explain every single step clearly, which makes the entire journey much easier to navigate. Some reviewers were not happy with communication gaps, language barriers, or unexpected financial requests during their cases. A few individuals also mentioned encountering conflicting information or experiencing moments where communication went silent when difficulties arose, leaving them disappointed with the overall support.

What people talk about most

Staff

Customers had great satisfaction with the staff, frequently highlighting their deep expertise and unwavering... See more

Service

Clients share profound satisfaction regarding the service, frequently praising the team's professionalism and... See more

Customer service

Consumers find customer service to be exceptionally supportive and professional, consistently offering clear... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers receive quick answers and clear... See more

User experience

Reviewers express great satisfaction regarding their user experience, noting that friendly staff make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr. Shajjad is incredibly professional and acts with impressive speed and dedication. You can truly rely on him in urgent immigration matters — he responds immediately and knows exactly what to do. H... See more

Rated 5 out of 5 stars

Got some initial verbal advice on securing residency status for my wife when we move to the UK in 2027. The information that we received was clear, concise and will greatly assist us with our applicat... See more

Rated 5 out of 5 stars

I am more than happy to express my profound gratitude to Mr Abdul Kadri and the entire team at ICS legal . Their professionalism, dedication and commitment to my daughter’s ‘family visa’ was unmatc... See more

Rated 5 out of 5 stars

ICS are a serious and professional company. Our family's visa extensions were held up for over a year by the Home Office. The ICS team were patient and persistent and followed all options open to them... See more


Company details

  1. Legal Services
  2. Immigration and Naturalization Service
  3. Immigration Attorney
  4. Law Firm
  5. Lawyer

Written by the company

ICS Legal IAA (previously OISC) regulated, we specialise in UK immigration advice and visa advice. Provide British Nationality, UK Visa, European Law, expert in UK immigration advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

893 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(893)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and Amazing service

Very professional, accomodating and helpful throughout the entire Visa application process and keep you posted about every single movement that happen in your application.

Abdul who was dealing with my case is amazing as always. It's my second time with Abdul and ICS Legal and in future for any such services if needed I will not even look beyond them.

Highly recommended

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. All my enquiries were answered very quickly with an explanation yesterday (10/10/24), so I am now waiting for the follow up email which will arrive next week, I'm sure

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you to ICS Legal for your…

Thank you to ICS Legal for your excellent support with my son's immigration application. What an amazing job. My son received a settlement after applying from abroad. It took two denied applications until I contacted the ICS Legal team, who worked me through achieving a positive outcome.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

Exceptional Service, Expert Guidance!*

"I am thrilled to share my incredible experience with ICS. Their professionalism, expertise, and dedication helped my three children obtain their citizenship in record time!

From the initial consultation to the final approval, the team demonstrated exceptional knowledge of the immigration process. They guided us through every step, ensuring our applications were accurate and complete.

Their proactive communication and regular updates kept us informed throughout the process. The firm's attention to detail and thoroughness were impressive, addressing potential issues before they arose.

Thanks to ICS, my children received their citizenship sooner than anticipated. Their joy and relief are priceless!

I highly recommend ICS to anyone seeking expert immigration services. Their commitment to excellence, compassion, and results-oriented approach make them an outstanding choice.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and we got the result…

My name is Hassan. Great service and we got the result required. After 14 years of using various solicitors, we were recommended ICS and they were able to get the result we needed where others failed. Very helpful giving the correct advise and being realistic about timescale. I now have the right to stay and work. Thank you ICS.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great advice from Shajjad!

Shajjad was knowledgeable, helpful and reassuring during our video call. He suggested a couple of ways to acheive my son's goal of bringing his wife (Vietnamese citizen), and son, to live in the UK. We are very happy with the service and it was great value for money.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

The service we received from ICS Legal…

The service we received from ICS Legal was first class. From the beginning the process for the spouse visa was clearly stated to us. The communication was effective and they were always in hand if I had any concerns. They are very professional and quite affordable with their prices. Thanks to Omara who really care. Thanks to all the team☺️

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience with ICS legal

I had an outstanding experience with ICS legal. They were incredibly knowledgeable, responsive, and supportive throughout the entire process of securing my visa. Their expertise and dedication made a stressful situation much easier to handle. Thank you, I now have my status secured, I'm very happy with the service I received. Highly recommended!

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Immigration Solicitors

ICS-Legal stands out as a top-tier firm in the immigration advocacy industry. Abdul Kadir, Humrya Rahman, and their entire team demonstrated exceptional professionalism while handling my daughter's settlement application from start to finish. They consistently provided prompt and thorough responses to all my questions, even on short notice. It is rare to find such patient and dedicated professionals in the demanding field of immigration services. I highly recommend this firm. Provide the necessary details, and trust that they will handle the rest with the utmost care. If I could give them seven stars, I would.

August 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great team, great work and service.

Great team, great advice, great work and service, friendly, and very helpful. This what ICS legal Team are. I was fortunate to have Mr Abdul Kadir, the gentleman, who always available to handle my worries and fears and answers my questions.
Thank you very much ICS team for your kind care and support.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and welcoming

My experience with ICS legal was very pleasant. From the first phone call to meeting in person, they were very welcoming and actually cared about helping me with my situation. They are consistent in communicating with you, and always kind. I found them quite knowledgeable and you could obviously tell they have the expertise. They made a situation that seemed bleak look more hopeful. 5/5 I recommend.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Meticulous in service delivery

ICS legal is reputable as far as handling immigration issues are concerned. They are comparable to none especially in handling family reunion cases. I am very indebted to them as they played a very crucial role in helping me land my three children here in the UK. Great appreciation to the team for the excellent job they are doing. 👏

July 22, 2024
Unprompted review

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