I have been a patient at this clinic…
I have been a patient at this clinic for years for chronic pain from multiple
spinal fractures. I am 100% disabled, and my pain is managed with
prescriptions this clinic writes.
I filled my last prescriptions on July 6 — a 30-day supply that ran out on
August 5. The pharmacy had nothing new on file. When I called the clinic, I
was told nothing would be sent until I was seen, and the earliest appointment
offered was August 18 — nearly two weeks after my refill date. No bridge
prescription, no telehealth option, no earlier slot. Their suggestion was
that I go to the ER or urgent care, which do not refill chronic pain
prescriptions — something a pain clinic knows better than anyone.
To keep from running out completely, I have been rationing my doses below
what my own doctor prescribed. I will still run out days before the
appointment. A long-term, compliant patient with a documented spinal
condition should never be put in that position by a scheduling gap. Both the
FDA and CDC specifically warn providers against abruptly cutting off
long-term pain patients. All it would have taken was a short bridge
prescription or a ten-minute telehealth visit.
If you are considering this clinic for long-term pain management, know that
if their scheduling slips, you are the one who will pay for it.