Ideal Windows and Conservatories Reviews 12

TrustScore 2.5 out of 5

2.3

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Company details

  1. Door Shop
  2. Door Supplier
  3. PVC Windows Supplier
  4. Window Supplier

Information provided by various external sources

Successfully trading for over 20 years as a leading provider of UPVC Windows and Conservatories based in Edinburgh, Scotland. Visit our online store today!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

12 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Shocking company with absolutly no…

Shocking company with absolutly no morals, warranties are worthless and have been for years, the previous owner has since opened a new comapny, if you are looking for good quality windows and doors, anyone associated with ideal is exactly who to avoid.

January 25, 2025
Unprompted review
Rated 1 out of 5 stars

Keep record of dates of visits and phone calls

Contradictory info on Companies House site as to whether this company exists or not.Ideal has been summoned three times to appear in a breach of contract claim but has not appeared.Sub contractors basebuilders did a good job but owner and brickies’ boss were aggressive and insolent.Former demanded £400+ in hand and told me to read the contract.This was not the only co to demand payment in cash.My claim is based on several other breaches of contract by Ideal.It disliked putting replies to questions/queries on paper.And accounting dept?Invoices vague and indecipherable.The joiners/ installers of conservatory excellent as was painter,but electrician-£500,please.
All the problems stemmed from an inadequate survey of kitchen and site.I dont think they had read their own contract!

September 1, 2023
Unprompted review
Rated 1 out of 5 stars

Ideal windows doors and conservatories gone BUST

Ideal windows doors and conservatories built my sunroom 5 years ago with apparently a 10 year warranty. My roof started to leak in November they sent a couple of workers to look at it, they said I had to wait untill it was a dry day to fix it.
I never heard from them again. I have tried to call and email them .
I went up to there showroom and was told by another company next door to them that ideal have went bust . (Johnathan Purdie the owner )has no morals and has already started a new business according to company house.

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

Gone bust!

According to neighbours on the industrial estate it would appear that Ideal W&C have gone bust! Leaving customers with worthless guarantees, and leaking conservatory roofs....

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Our ideal windows

Just had our windows (4) plus new composite door, fitters were very good and explained every step.
They cleaned up after them and explained the operation of both the the new door and the windows.
an very noticeable lack of noise.
Very pleased.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great company , excellent service.

We needed to replace our 7 windows and 2 doors and spoke to 3 companies in Midlothian .We chose to go with Ideal and what a great choice that was. We met Stewart at their showroom and he gave us loads of clear , useful information to allow us to make our decision. Johnny the surveyor then called in to accurately measure up and a few weeks later at an agreed date , Ian and Jack from their installation team carried out the work expertly and professionally and we are delighted with the job they have done. All our old windows and doors were taken away and the site tidied up. Thank you to all the team at Ideal and I would definitely recommend Ideal to anyone looking to get work done.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

New Front Door

We had a new Rockdoor installed yesterday by Ian and David from Ideal Windows. What a great job they did, we are absolutely delighted with the door. From Stewart who took our order through to delivery we cannot fault Ideal Windows they were a company we would happily use again.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Best ever door!!

The fitting of the door was expertly done with no dramas. It is much warmer in the hallway now. Thank you.

December 22, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent local company for double glazing

We have had all our double glazed windows replaced, from start to finish we had excellent service, the administration, sales and surveying were spot on in all aspects. When it came to the fitting we were lucky to have a team Ryan and Mason who were brilliant with communication and very efficient in the fitting and clearing up afterwards, we were left with excellent windows and a clean house. I would recommend this company for value, communication’s and the timely supply and fitting.
Thank you

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

New outer front door fitted

New outer front door fitted, excellent communication from company and fitters where excellent explaining everything they where doing and about the doors, clean and tidy and Covid compliant.

November 6, 2020
Unprompted review

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