iDisplayit Reviews 

131
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Well packaged, relatively fast shipped but very expensive. Especially when the display cracks when fastening the first screw. The quality is far below what you would expect at this price.

Company replied

Rated 5 out of 5 stars

Bought 4 cases now over 2 orders. First off, I bought, Horizon Tallneck, Friends Central Perk & The Office. Second order, I purchased the Mandalorian Helmet case. Lead time stated 3/4 weeks bu... See more

Rated 5 out of 5 stars

The display case we received is an amazing product of workmanship. The artistic work is stunning. It came fully protected from breakage. It was easy to assemble, but so cleverly constructed, with intr... See more

Rated 5 out of 5 stars

Bought this for my son as he got the White House Lego set for his 15th birthday. These are perfect display cabinets to protect from being broken and getting dusty. Also bought him the Buckingham Palac... See more

Company details

  1. Manufacturer

Written by the company

iDisplayit designs and manufactures acrylic display cases and display stands for LEGO® sets, Hot Toys figures and a wide range of collectibles. Our mission is simple: to help collectors love, protect and display the toys they value most. Unlike other retailers, we manufacture our products in both the UK and the US, allowing us to maintain high-quality standards while offering faster, more efficient service to customers on both sides of the Atlantic. Every display case is designed using high-quality clear acrylic to provide lasting protection from dust while showcasing collections beautifully. Our goal is to create display solutions that collectors are proud to own, backed by quality craftsmanship, reliable manufacturing and customer service that genuinely cares about every order.


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4.3

Excellent

TrustScore 4.5 out of 5

131 reviews

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4.3

All reviews

(131)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service and well made products.

Great customer service when DPD failed to deliver my parcel and then lost it! They got on the case and sorted it, phoning me and keeping me in the loop.
When the product arrived well packaged we were thrilled. Excellent quality and easy to assemble. I would highly recommend them.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Precision cuts, easy assembly, great support

Ordered four display boxes and two stands, two of the boxes being quite large size.
The assemblies are extremely easy to build, precision cuts, way easier than IKEA products. The packaging was extremely professional, however, when delivered, I got a small corner cracked (I wander how bad the shipping handling was, since it's really difficult to break something such well packaging).
The support is EXCELLENT, they issued in no-time a new free-of-charge order with the broken pieces.
While initially I thought the products might be a bit pricey... now I know where to order for future LEGO display cases.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Simply excellent !

After ordering I got another Lego supercar and needed an additional display so I contacted Customer Service (CS) to ask if they could add another display. CS advised me to re-order all I needed and they would cancel the original order. I did re-order and got the displays I needed quite fast and they are excellent and exactly what I was looking for. I have now ordered a second set of displays I need because of the excellent quality and great CS ! Highly recommended (which is an understatement in this case) !

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 Products and Customer Service

I ordered a gift for my boyfriend and didn't realise the wait time on dispatch and got in contact with company. Received quick and amazing customer service who helped ship my item next day! Item is perfect and in the best condition. He has wanted this for ages and he is going to love it! Highly recommend will be buying from again!!!

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Saturn V wall mounted display

Excellent product and well made, simple to assemble and looks really good with my Saturn V on the wall, delivered within 2 weeks and very well packaged and protected
Would definitely be buying from this company again

November 4, 2022
Unprompted review
Rated 5 out of 5 stars

5 Star

5 cases bought since August
5 arrived within a week
5 were easy to assemble
5 are sturdy and keep the Lego Architecture dust free
5 LOOK TERRIFIC AND CLASSY

October 18, 2022
Unprompted review
Rated 5 out of 5 stars

Lego Titanic

I received my display case today for the Lego Titanic. It came from the UK to Utah in about two weeks. Package was torn, but was so well packed there was no damage. Put together in about 30 minutes. This is a great case, wonderful engineering.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Vespa 125 Lego display case…

The Vespa 125 Lego display case exceeded my highest expectations.
Delivery was prompt. Protective packaging was the very best.
This is top quality, well-designed and manufactured, and I am proud to own and display.

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

I have shopped at idisplayit various times and I am fully satisfied with the quality of their cases as well as their after sales customer care.

I have bought wall display cases, acrylic cover, and single display cases to protect my Lego. They are easy to put together, cleverly made to be assembled and the quality seems long lasting.

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Purchased the tall coffee table for the…

Purchased the tall coffee table for the Lego hogwarts castle. It was made and sent quickly and the product is very high quality and was very well wrapped and sent. I also needed some aftercare help for construction and the customer service was really helpful and responsive. The product quality is very much worth the price paid

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

Purchased a display case for Lego…

Purchased a display case for Lego 43179, Mickey Mouse, this is a high quality item, absolutely delighted, first class service , will definitely buy from this company again, great product and so much better than others I have tried in the past. Thick acrylic sides, screwed together, easy assembly and delivered ahead of time, 5 stars , thank you for my order, highly recommended.

May 6, 2022
Unprompted review
Rated 5 out of 5 stars

Quality & look of these cases is amazing

I have just bought my first display cases for my new Lego technic collection I have started, Ferrari, Porsche 911RSR, McLaren Senna & Ducati panigale, looked at other sites but decided to try idisplayit as others seemed a lot more money, still thought was expensive until I received them, well packaged, easy to put together & sturdy, fantastic customer service, had a scratch on a couple of panels, emailed them & items were ordered straight away, on order stated delivery 1 - 2 weeks received them in 4 days, all in all I would recommend this company & I will be using them again, actually I just have, just bought the Lamborghini Sian case & angle bracket.

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

Friends Central Perk Display Case

First time ordering, I ordered the Friends Central Perk Display Case. Easy to order, good delivery time & well packaged. Easy to assemble & looks lovely with my lego. Will definitely be ordering again, thank you.

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

Top quality display case

I just recently brought two display cases from this company,
One the titanic and the other T2 camper van.
As I have young grandchildren who are into everything these display cabinets are worth there money in gold.
As it keeps there little hands off them as I don’t want my titanic to sink ,
As for my next project is going to be the Lego vesper scooter ,which by looking at there web site have not yet produced a case yet.
If any Idisplayit team are reading this please would you consider putting a scene on the back panel ( a Italian coffee shop or a beach like the T2 camper scene )
As it really sets it’s off
All the best mark

March 6, 2022
Unprompted review
Rated 5 out of 5 stars

Faultless

I have ordered a number of display cases for my Lego sets from idisplayit and I cannot fault them. I have ordered small cases to large ones and the quality is fantastic. My last case arrived in under one week from placing the order. They are my definite go to for all my display cases.

March 4, 2022
Unprompted review
Rated 5 out of 5 stars

This is customer care at its best

I bought the cover for Lego kit 31200 (Sith Lords) and 31199 (Ironman).
I felt that the single kit covers were perfect, but I was a little unsure about the triple kit, as I felt it was a little 'snug' in the frame.
I contacted the company, and they asked me a number of fair questions, to ensure that I'd fitted them correctly (the instructions are really simple and easy to follow), which I answered, and took pictures to illustrate my issue.
They redesigned the product around my feedback, and shipped me replacement parts, in a speedy manner.
Any company looks good if you have no issues. It's how a company responds when you have issues that shows how much they care for their customers. iDisplayit are one of the good ones. Will happily use them again, and recommend them to others. Outstanding service.

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a Lego R2D2 and the friends…

I ordered a Lego R2D2 and the friends café and apartment case on Black Friday delivery was quick and I was very impressed with the quality and look of the cases.They were very easy to put together in fact it probably took longer to unpack the well packed box and protected pieces than put it together, will order again thank you

January 3, 2022
Unprompted review
Rated 5 out of 5 stars

My Final Review on iDisplayit

I have placed this review following my order for 2 x display cases for one lego set (LEGO Architecture - London) and one Ravensburger Light up Big Ben clock.

To be honest, the cases feel a little overpriced at present, but I have just ordered them, so I cannot comment on them as of yet, I am expecting delivery by the end of the month, which also seems a little too long for delivery, especially as the company is based in the UK.

I paid £75 in total for both cases, however, I was left with limited options, considering the Ravensburger Big Ben is quite an awkward size to find and so I am grateful that this company offered a size that could compliment it for less than custom display makers were charging.

I am optimistic about the quality of the items given previous reviews.

I have currently put three stars for a couple of reasons:

1. Price - it just feels a little expensive at the moment.

2. Delivery time - 2 - 3 weeks seems too long

3. No 'Welcome Offer' for new customers - I feel in this day and age, a 10% offer could have been good for getting new customers.

This is my review so far based on just visiting the website and the ordering process, however, I will review in due course.

20/01/2022 - UPDATED REVIEW

Following this review, I received an email from Pure Display Ltd (iDisplayit company name). They outlined the reasons why dispatch times take so long and the reason why their prices are as they are.

I am reassured when I receive an email like this, as it shows me that a company does care about its customer feedback and they have taken the time to reach out.

I have received the products that I ordered, well within the 2 - 3 week dispatch time, this is a huge tick in the plus box.

The items were very well packaged and I had no worry that the items would be damaged in transit.

The quality of the acrylic is superb, being thicker than most of the variations you can buy on eBay and Amazon - this is definitely built to last and has an err of quality about it.

The panels fit together extremely well and the screws give me more confidence that if the display case was to take any accidental knocks, it will withstand a fall.

Overall, I have to upgrade from 3 stars to 5 stars because even though I was a little taken aback by my initial feelings - this company seems to be one to be trusted. Thank you for your service.

January 2, 2022
Unprompted review

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