Simple sign up, 100% uptime, EU roaming (WHY I SWITCHED TO IdMobile) The only issue was with my sons customer service issue. He missed one payment and then when many months being charged but getting n... See more
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We use an ID mobile SIM in a 5G router (4G in practice) in a holiday home to provide internet access. The 60GB deal is great as it comes with rollover, meaning that if the whole amount isn't used, it... See more
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I've been with ID mobile since I first started using a mobile phone. Prices are upfront and clear and comparable with other companies. East to switch to a new mobile by sticking with them rather than... See more
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I read love ID mobile just one little problem, I was told this year that I'd get 150 gigs of data. But i've only ever received one hundred, not sure what's going on there. I have been with ID mobile a... See more
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Company details
Written by the company
We're iD Mobile, the multi-award-winning network brought to you by Currys. Join over 2.5 million subscribers enjoying great value on Pay Monthly Phones and Fixed Price Sim Only Deals from £6 a month. Now that's mobile done right! You'll get free Data Rollover, Inclusive Roaming in 50 destinations (that's more than any other UK network), plus, fast and reliable 4G/5G coverage across the UK. But that's not all! Take the savings further by unlocking epic discounts with iD Perks to save money on big-name brands, plus pocket some extra cash by referring a friend to iD Mobile. With over 35,000 5-star reviews on Trustpilot, you can rest assured you're making a good choice. Switch to iD Mobile today by texting PAC to 65075 to keep your number.
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4.3
Excellent
66K reviews
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Service good but too expensive now with…
Service good but too expensive now with yearly contract increases so I will be leaving when my contract finishes in a couple of months to a supplier that does not increase costs each year !
April 24, 2026
Reply from iD Mobile
Hi Nigel,
Thank you for taking the time to leave your review.
I’m glad to hear you’ve been happy with the service, though I’m sorry to hear you’re concerned about price increases. I completely understand where you’re coming from. The cost of running a reliable network has continued to rise, including things like supplier costs and maintaining and improving our infrastructure.
Like most providers, inflation has an impact on operating costs. The increase reflects general inflation, and the additional 3.9% helps us cover other essential costs involved in keeping the service running and investing in ongoing improvements for our customers.
I tried calling you to discuss this directly however your line went to voicemail. I have sent you an email so that we can discuss this directly with you.
Thank you for your review. I am looking forward to hearing from you.
Thanks,
Marquerita
The iD mobile Team
Helpful agents when needed
Helpful agents when needed. Great prices. Good signal coverage
April 24, 2026
They do what they say on the tin
April 17, 2026
I've never had any problems with the…
I've never had any problems with the phone.Which suits me fine.
April 24, 2026
Good efficient network
Good experience with these people they never contact you unless there is a problem with the network or any other things that go wrong otherwise out of 10 for customer experience a pleasure to do business with them. 😊
March 10, 2026
Good prices
Good prices. Coverage could be better at some areas but in general very good.
April 24, 2026
Great price never had any problems…
Great price never had any problems monthly bills always on time kept well informed of any new offers etc
April 24, 2026
It's been plain sailing from the start
It's been plain sailing from the start, never a problem with iD, and brilliant value.
April 24, 2026
Brilliant reception
Extremely good reception even when out in the wild or remote places. My husband's phone does not have the range of 5G the same as mine and his phone is an upgrade from mine. Also very useful app to show your bill has been paid. Third year with IC I would recommend.
April 17, 2026
Top mobile network…
I have no issues withID mobile unlike other mobile networks.
I get plenty of data and at a very good price.
I even recommend iD to friends and family.
I would highly recommend to anyone who is looking for a great price, lots of data and a service second to none.
April 17, 2026
The worst mobile company I have ever…
The worst mobile company I have ever been with, can't chat to a real person over the phone,just txt chat back& to,I was offered an upgrade,so I picked the Motorola g86,you sent the Motorola g15,I sent it straight back to you unused,tracked by royal mail,still waiting for you to sort it out,you have got me down for a new contract,I am still on my old,new one was never activated,so my old contract ends 12 of may,still waiting for you to sort this out.a purcell.
April 17, 2026
Reply from iD Mobile
Hi Janet,
Thank you for your review.
We’re really sorry for the frustration and inconvenience this situation has caused you, and we completely understand how disappointing it must be to receive the wrong device after being offered an upgrade.
We’ve tried giving you a call recently but weren’t able to get through. We’ve also sent you an email and are currently waiting for your response so we can look into this properly and get everything resolved for you as quickly as possible, including your handset and contract details.
Thanks,
Kwanele
The iD Mobile Team
Not being able to talk directly to…
Not being able to talk directly to anyone is a problem.
April 24, 2026
Reply from iD Mobile
Hi Stephen,
Thank you for your review.
We are really sorry to hear you’re feeling this way, and I completely understand how important it is to be able to speak to someone directly when you need support.
Thank you for taking our call today, it was lovely speaking with you, even though it wasn’t the most convenient time. We really appreciate you taking the time to speak with us.
I’ve also sent you an email with the relevant details so we can continue assisting you. Please reply at your convenience and we’ll be more than happy to help and make sure your query is fully resolved.
Thanks,
Kwanele
The iD Mobile Team
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