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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Awful and unresponsive customer service

IDX is horrible! This company has an awful unresponsive customer service. It's ridiculous just how fast this company is at responding when it wants to get my information. But when it's me who needs its help, it can't even provide me with a decent and reasonable customer service representative who actually knows how to resolve my issues.

November 20, 2023
Unprompted review

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