If Skadeforsikring Reviews 16,267

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

We are currently on a trip in Spain that was supposed to continue to France, but our flight to Paris was cancelled. Unsure of how to proceed, we called If for assistance. An employee named Charlott... See more

Company replied

Rated 5 out of 5 stars

I would not normally rave about an insurance company, but this one gets top marks! Helpful, good service, and most importantly, we were not only covered, but discovered that our insurance covered way... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Nanna from IF Forsikring. I reached via their chat and she quickly followed up with a call answering all my questions straight to the point. Nanna tailored everything b... See more

Company replied

Company details

  1. Insurance Agency
  2. Insurance Company

Written by the company

Har du specifikke spørgsmål til dine forsikringer, anbefaler vi, at du kontakter os direkte frem for at offentliggøre personlige oplysninger her.

Nordens største forsikringsselskab

Written by the company

Hos If hjælper vi hver 4. familie i Norden med at blive korrekt forsikret.
Du kan få op til 15% i rabat på alle dine forsikringer, når du samler dine forsikringer hos os

Contact info

3.4

Average

TrustScore 3.5 out of 5

16K reviews

5-star
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Rated 5 out of 5 stars

Super god service!🤩

October 27, 2020
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Clara.

Mange tak for din anmeldelse.

Super lækkert, at det var en god oplevelse, det er vi glade for :-)

Venlig hilsen Heidi

Rated 5 out of 5 stars

Kan kun give positiv ros til If…

Kan kun give positiv ros til If forsikring. Super god kundeservice

October 20, 2020
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Lone,

Mange tak for din anmeldelse.

Det bliver vi bare så glade for at læse :-)

God weekend.

Venlig hilsen Heidi

Rated 5 out of 5 stars

Fast professional assistance every time

I have received fast professional assistance every time, and have always been happy with the service.

October 5, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hi Hiva.

Thank you very much for your review.

We are glad to help you, and to provide you the best service :-)

Regards Heidi

Rated 5 out of 5 stars

Super

Super. All verry fast and not exepensive.

September 28, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Marius.

Mange tak for din anmeldelse.

Det lyder bare super dejligt :-)

Venlig hilsen Heidi

Rated 5 out of 5 stars

Excellent cutomer service

I have my travel insurance with If for almost a year, once I missed my flights from the Phillipines to Denmark due to an erruption of volcano, recently I couldn't use my flights due to Covid-19 - both times refund claims were handled very quickly with high level of professionalism. Many thanks to If customer support team.

September 28, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hi Gintare.

Thank you so much for your review, we are very glad that we could help you when needed :-)

Have a nice day :-)

Regards Heidi

Rated 5 out of 5 stars

IF.. it happens

IF... it happens. De er der, NÅR man har brug for Dem

September 22, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Helge.

Mange tak for din anmeldelse.

Vi er vilde med det, og det glæder os, at oplevelsen er som den skal være.

Venlig hilsen Heidi

Rated 5 out of 5 stars

super service

September 21, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Kim.

Tak for din anmeldelse, den er vi super glade for :-)

God weekend.

Venlig hilsen Heidi

Rated 1 out of 5 stars

IF wouldn’t take my case forward after…

IF wouldn’t take my case forward after an accident, took them over a year to solve it.

September 21, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej A.N.

Tak for din anmeldelse.

Udfra dit skadenummer kan jeg se, at du har været i et uheld med en politibil. Der har været uenighed imellem dig og politiet i forhold til, om politiet kørte med udrykning eller ej.

Det er afgjort, at der er ligedeling mellem If og politiets forsikring, og du er derfor "kun" opkrævet en halv selvrisiko. Ydermere skulle din bil være blevet lavet.

Jeg er i tvivl om du mener, at vi kunne have taget denne sag videre ?

At sagen har taget så lang tid, er vi naturligvis rigtig kede af, men det er desværre ikke ualmindeligt når flere parter er uenige, og der skal indhentes oplysninger hos flere parter.

Jeg håber at du får en god weekend, selv om jeg ikke kan ændre i din oplevelse.

Venlig hilsen Heidi

Rated 5 out of 5 stars

I am very happy with your service

I am very happy with your service. We filed a claim recently on a stolen bike, and were very pleased by your quick and efficient response.

September 21, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Justine.

Thank you for your review.

We are very glad, that you got the service you needed.

Regards Heidi

Rated 5 out of 5 stars

Very good service as always

Very good service as always, I report my window screen is broken and it was taken care of immediately 👍🏿👍🏿💪🦾😁😁😁

September 14, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Joseph.

Thank you for your review.

We are glad that you allways receive the help yhat is needed.

Regards Heidi

Rated 5 out of 5 stars

Best quality and support

Fast response and best case handling

August 19, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hi Talha.

Thank you very much for your review.

We are happy to help you, when needed.

Regards Heidi

Rated 4 out of 5 stars

God service

God service og kom inden for en time.

August 19, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Kunde.

Mange tak for din anmeldelse.

Det lyder bare super, og som om det blev klaret hurtigt :-)

Venlig hilsen Heidi

Rated 5 out of 5 stars

💪🏻

💪🏻Jeg er mellemregning med IF 5 år og jeg er glade med dem

August 19, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Ziad.

Mange tak for din anmeldelse.

Super skønt, at du er glad for If.

Venlig hilsen Heidi

Rated 5 out of 5 stars

Super god servidd

August 19, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Martin,

Mange tak for din anmeldelse.

Sådan skal det bare være :-)

Venlig hilsen Heidi

Rated 5 out of 5 stars

The best

The best+++++

August 14, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Abbas.

Mange tak for din anmeldelse, den er vi super glade og taknemmelige for :-)

Venlig hilsen Heidi

Rated 1 out of 5 stars

When you are registering in if…

When you are registering in if insurance company just be aware of distrust and unprofessional advisors.
I am explaining my history from them, hope it could be useful for all.
I transferred my insurance to them because of good reputation and register myself online and call them to be sure about the services that I demanded two years ago.
And now when I need to have their support, I got nothing because they deleted the voice from two years a go and no evidence of their mistake.
Now I am all responsible of their fault, lonely.

First of all they are not trustable at all and also when you are communicating with them, just write email to be sure have evidence for future.
And secondly, in my case when after the incident happened none of them review the document before answering, and this is a kind of another prove that they are working unprofessional.
when you are choosing an insurance company you need to have trust in your though time. I got nothing except disappointment.

June 29, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hi Ali.

Thank you very much for your review.

I am sorry, that you are not having a good experience with If.

I have read your history in our system, and i understand that you returned your car to the leasing company. You made the insurance your self last year, and chose your cover your self. You spoke to my colleague the day after, also about the cover. My colleague informed you, that there was no return cover, that it was not a possibility, and as i understand, that is the claim that you want cover for now.

You were not able to choose the cover when you made the insurance on our website, and it was not possible for us to give it to you, and my colleague told you.

I am sorry, if you have had another understanding, and we are now trying to see, if there is anything else we can do. You will be contacted by my colleague.

Kind Regards Heidi

Rated 4 out of 5 stars

I am satisfied.

June 26, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hi Prakash.

Thank you for your review.

We are glad that you are satisfied.

Have a nice weekend.

Regards Heidi

Rated 5 out of 5 stars

Good best of the best

June 22, 2020
Unprompted review
If Skadeforsikring logo

Reply from If Skadeforsikring

Hej Igor.

Thank you so much for your review.

Have a nice day :-)

Regards Heidi

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