If Skadeförsäkring AB Reviews 

15,627
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I contacted IF försäkring to see what insurance I can get since as a member of Sveriges Ingenjorer and the terms were beneficial for me. Its not the cheapest insurance on the market but the advertis... See more

Company replied

Rated 4 out of 5 stars

The whole process of buying insurance through customer service, not online, was pleasant in that response time and courtesy were always perfect. Three things got me. First, the website is exclus... See more

Company replied

Rated 1 out of 5 stars

I didn't get a renewal by post because of some technical error. Then, because cover was better with Dina I moved to them. IF didn't cancel my cover and now I'm double insured! The most annoying thing... See more

Company replied

Rated 5 out of 5 stars

I had health insurance at IF while living in Latvia and had a great experience with them, such as you can quickly reaching customer service and getting support. Now, in Sweden, I have bought new ho... See more

Company replied

Company details

  1. Insurance Company
  2. also in
  3. Auto Insurance Agency
  4. Home Insurance Agency
  5. Personal Insurance Company

Written by the company

Vi erbjuder prisvärda försäkringslösningar som ger våra kunder trygghet och stabilitet i boende, vardag och företagande.

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

16K reviews

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4.2

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(15,627)

734 reviews in the last 12 months

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Rated 4 out of 5 stars

It is a bit unclear on the options i…

It is a bit unclear on the options i have choosing the type of car insurance. Was assisted by customer service though.

January 25, 2023
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hi Aarush,

We appreciate your feedback regarding how we show our insurance options, We are happy to see that you recived good assistance when you spoke with us.

Best regards,
Sara, If Insurance.

Rated 5 out of 5 stars

excellent process for claims

excellent process for claims, fully digital and automated without unnecessary admin on customer part. Was extremely happy how simple and efficient they made it

January 17, 2023
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Reply from If Skadeförsäkring AB

Hi Peter,

Thank you for your kind review!

Best regards,
Johanna, If Insurance

Rated 1 out of 5 stars

No reimbursement, only broken logic

Recently I had to fix a leaking bathroom tap, and there is an option called "självrisk" (self-risk).
My friend told me that the difference should be reimbursed.
But If specialist called and started speculation (age of the tap, date of
bathroom building, what plumber said etc). Actually to get this reimbursement you should be an owner of the apartment for ~20 years having known everything.
I have got a terrible experience with If... and will find another insurance company that hold agreement.

January 4, 2023
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Reply from If Skadeförsäkring AB

Hi Anton,

We are very sorry to hear about your experience. If you are not satisfied with our service, we recommend you to get in contact with your claims handler for discussing it further.

Kind regards,
Johanna, If Insurance

Rated 1 out of 5 stars

Terrible service almost insult me

Terrible service almost insult me, they tried to steal my bike, I pay special insurance and for luck, only the small parts were damaged, and the stolen torch and valve cap were small things the attendant sent me an email asking if I am really sure the costs from small things stolen or broken. I have sent the list of the parts from the site, imagine if was stolen the bike, next year I will review another insurance company with better service.

December 18, 2022
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Reply from If Skadeförsäkring AB

Hi Andre,

We are sorry to hear that you are unsatisfied. Thank you for sharing your experience.

Kind regards,
Johanna, If Insurance

Rated 5 out of 5 stars

Good terms, easy to contact

I contacted IF försäkring to see what insurance I can get since as a member of Sveriges Ingenjorer and the terms were beneficial for me. Its not the cheapest insurance on the market but the advertised packet value is better compared with the cheaper companies.

They were easy to reach when I was in a need of more information for the insurance, what is included etc, hopefully it will be the same case if I ever need to use the policy I bought.

December 21, 2022
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Reply from If Skadeförsäkring AB

Hi Viktor,

Thank you for your review and welcome with your new insurance!

Wish you a Merry Christman.
Johanna, If Insurance

Rated 2 out of 5 stars

The insurance is good, for expensive things only

The system is easy to fulfill and the contact person is polite, it is positive.
Although, they asked thing a bit weird.
In my case, it was my bicycle equipments that were stollen (frame bags, lights, pump, ...).
So, from the beggining they asked receipts for those things. I don't know who should store receipts for this kind of thing. it is not like receipt of the bicycle itself.
Second, the insurance deduction is the same for small burglary than for a high cost component. So the deduction stollen almost all the reimbursement. New policies could be written on this one.

December 11, 2022
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Reply from If Skadeförsäkring AB

Hi Andre,

Thank you for your feedback.

Kind regards,
Johanna, If Insurance

Rated 1 out of 5 stars

IF did not re-embers me for my monitor damage

IF did not re-embers me for my monitor damage due to lack of receipt.

November 8, 2022
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Reply from If Skadeförsäkring AB

Hi Parastoo,

Hello, we need a receipt or documentation to be able to compensate in the event of damage. I hope the claims handler has explained to you why we need this.

We wish you a nice day,
Martin, If Skadeförsäkring

Rated 5 out of 5 stars

Recommended

It was super easy to reach out. I had my ceiling damaged and been paid in a week or two to repair it!

Very helpful customer representatives!

October 1, 2022
Unprompted review
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Reply from If Skadeförsäkring AB

Hi Ozge,

Thank you for sharing the experience you had with us, we are happy to see that you are satisfied with the service we provided.

We wish you a lovely day,
Sara, If Insurance

Rated 5 out of 5 stars

Super bra service

October 4, 2022
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Reply from If Skadeförsäkring AB

Hej Johan,

Stort tack för att du delar med dig!

Vänliga hälsningar,
Martin, If Skadeförsäkring

Rated 5 out of 5 stars

Super bra service.

October 2, 2022
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Reply from If Skadeförsäkring AB

Hej Adam,

Vad kul att du upplevde bra service. Tack för ditt omdöme!

Vänliga hälsningar,
Evelina, If Skadeförsäkring

Rated 5 out of 5 stars

Help with my dog Tommy

I received all the help I needed, the person who attended my call explained in detail and solved all my questions and concerns. Thanks a lot!

September 16, 2022
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Reply from If Skadeförsäkring AB

Hi Lisseth,

Thank you so much for your kind review.

Best regards,
Johanna, If Insurance

Rated 4 out of 5 stars

Bike Out, Money In!

This is the second & unfortunate time I need to claim compensation for the theft of a bicycle. In both cases, I was compensated rapidly & efficiently. I would simply add that being a non-Swedish speaker, filling-in the online application was not the easiest part and if I had any recommendation to highlight, it would be to make that form also accessible in English.

September 7, 2022
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Reply from If Skadeförsäkring AB

Hi Nicolas,

Thank you for your kind review and improvement suggestions.

Best regards,
Johanna, If Insurance

Rated 5 out of 5 stars

Good value for money

Inexpensive insurance, but has offered a good service so far. I have insured all my vehicles and home with them. Communication with them works quite smoothly (in Swedish).

August 28, 2022
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Reply from If Skadeförsäkring AB

Hi Dario,

We're glad to see that you've experienced good service so far. Thank you for letting us know!

Kind regards,
Evelina, If Insurance

Rated 5 out of 5 stars

Perfect

Perfect! No complicated procedures, easy aplication process and pyment in 5 days.
Very good.

August 25, 2022
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Reply from If Skadeförsäkring AB

Hi Nenad,

Thank you for your review. It makes us very happy to hear that you are satisfied with our service.

Kind regards,
Martin, If Skadeförsäkring

Rated 2 out of 5 stars

I still haven't gotten an answer for my…

I still haven't gotten an answer for my claims

August 23, 2022
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Reply from If Skadeförsäkring AB

Hi Paula,

We thank you for your review.
I have sent you a email regarding the information you have given regarding your claim.

We wish you a lovely day,
Sara, If Insurance

Rated 5 out of 5 stars

Good service

Short wait on telephone, knowledgeable personnel,polite and friendly service, good follow up.Exactly how it should be.Graham

August 23, 2022
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Reply from If Skadeförsäkring AB

Hi Graham,

We're glad to hear that you had a good experience. Thank you very much for your review!

Have a nice day,
Martin, If Insurance

Rated 1 out of 5 stars

Otur insurance

Otur insurance - that says "losses due to unforeseen circumstances will be covered" but i lost a drone which was never covered. This information about drones is really hidden on website and not really visible when you are buying insurance. The case officers will do everything in their power to not give you the money but you have to pay extra every month!!
My Monitor broke - i checked insurance - i got paid 200 for a 7500 SEK monitor which was 3 years old - how is that even fair? ...
- My advice - avoid them at all cost ! - iam currently researching for better insurance and will switch immediately.

August 17, 2022
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Reply from If Skadeförsäkring AB

Hi Ali,

We have sent you a message.

Kind regards,
Sara, If insurance.

Rated 1 out of 5 stars

Very bad service.. Go for hedvig insurance

Somebody stole my electric scooter and if insurance denied stating that they don't cover electric scooter which goes above 20kmph. And I immediately wanted to cancel my subscription they said I have been locked for 1 year and cannot cancel it. It feels like a scam do not buy if insurance they are very bad. Instead I would recommend hedvig they are so far better than if insurance.

July 22, 2022
Unprompted review
If Skadeförsäkring AB logo

Reply from If Skadeförsäkring AB

Hi,

Sorry to hear your scooter was stolen. We have limitations in our insurances when it comes to vehicles that need traffic insurance. These vehicles must be insured separately.

Our home insurance policies are valid for one year at a time and can be canceled on the due date.

Best regards, Martin If insurance.

Rated 5 out of 5 stars

It took some time to get a reply

It took some time to get a reply, but when they responded the service was fantastic!

June 15, 2022
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Reply from If Skadeförsäkring AB

Hi Yuri,

Thank you so much for sharing your opinion. It's nice to see that you're satisfied with us.

Best regards,
Martin, If Insurance

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