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iFAST Global Bank Reviews 

2,325
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,756 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive user experience and efficient service, especially for international transfers and daily fund management. Many highlight the app's continuous improvements, ease of use, and reliability for banking operations, with responsive and helpful customer service contributing to a trustworthy overall experience. However, some customers noted debit cards are mainly for UK residents, a drawback for international users. A few others mentioned accounts stuck "under review" for extended periods, leading to blocked transactions and poor support communication. Some reviewers also found the app interface complex or cluttered, experiencing occasional freezing or difficulties with specific payment details.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the app's intuitive... See more

Payment

Customers had ambiguous experiences with payment, with many praising the ease and speed of international and... See more

Service

Clients share positive opinions on service, highlighting its speed, accuracy, and efficiency in meeting... See more

Application

Consumers find the app to be positive, with many reviewers describing it as user-friendly, smooth, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent, responsive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the best bank I found. Easy account opening almost free of cost banking. Just drawback is debit card not issues to account holder except residents of UK. I hope debit card for all account holde... See more

Company replied

Rated 5 out of 5 stars

They kept improving the apps and user experiences like new functionality. Which makes me using as the main account right now

Company replied

Rated 5 out of 5 stars

Very easy to use. Good UI/UX and very quick international transfer. Used it for AliPay payments in Singapore.

Company replied

Rated 5 out of 5 stars

Easy and smooth experience through all the way transaction, customer support etc. The best app i have ever seen.

Company replied


Company details

  1. Bank
  2. Alternative Financial Service
  3. Business to Business Service
  4. Financial Institution
  5. Money Transfer Service
  6. Savings Bank

Written by the company

iFAST Global Bank, a fully regulated UK digital bank, bridges you to the world. We provide free accounts globally, making banking simple and easy for customers. Why iFAST Global Bank? + Online UK digital bank account opening. Open your account now from the convenience of your phone! No more queuing and paperwork, plus it’s free with no minimum balance requirements. + Multi-currency account. Following a single application, we offer you multi-currency access to GBP, USD, EUR, HKD, SGD, CNY, JPY, CHF & AED. All in one place, no more hassle! Interest is paid monthly and you can withdraw anytime. + Earn as you deposit, and your eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) up to a value of £120,000 per person. FSCS is the UK’s deposit guaranteed scheme.* + Fixed Term and Notice Deposit on the go. Earn daily interest from Notice Deposit. Take advantage of the interest rate rising environment! + Fast Transfers via EzRemit: Many of our international payments through EzRemit are completed within minutes and always within 48 hours*, with no fees. *subject to receiver country. + Instant transfer within iFAST Group! Join over 1 million people in iFAST Group who use iFAST to save and invest! Now with iFAST Global Bank, you can enjoy the benefits of iFAST ecosystem and send your money between the network countries instantly, and it’s free! + Regulated UK digital bank. iFAST Global Bank is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number: 716167. Registered in England and Wales, company number: 4797759. *iFAST Global Bank is a member of the Financial Services Compensation Scheme (FSCS). For information about the protection of your eligible deposits, please refer to Financial Services Compensation Scheme Information Sheet at our website: www.ifastgb.com


Contact info

Banking without Boundaries.

The UK digital bank that bridges you to the world.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,325)

1,946 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely awful my account been In…

Absolutely awful my account been In suspension almost aweek with no reason given urgh!!!

July 1, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We’re sorry to hear about your frustrating experience. It's never our intention to cause any distress, and we understand how important access to your account is.

While we understand these temporary limitations are inconvenient, they are sometimes necessary to comply with regulations. We will notify you immediately once we have an update via email or in-app notification about your account.

If there’s anything specific you'd like us to look into or if we can support you further, please don’t hesitate to reach out to us directly at clienthelp@ifastgb.com—we’d be happy to help.

Rated 1 out of 5 stars

The App is freezing …

The App is freezing quite often and make me frustrated as I am new with your bank.

July 3, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We are sorry for the inconvenience you’ve experienced with our app, especially as you’re new to iFAST Global Bank. Please try reinstalling the app and logging in again to see if this resolves the issue. If the problem continues, it would really help us if you could share a few more details at clienthelp@ifastgb.com or livechat. We are here to help.

Rated 5 out of 5 stars
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

The mobile app is excellent

The mobile app is excellent; it has an intuitive user interface and can see they are continually improving their services.

July 5, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're so pleased to hear you find our mobile app excellent and its user interface intuitive. We truly appreciate you noticing our continuous efforts to improve our services!

Rated 5 out of 5 stars

Excellent banking experience

So robust banking experience. Way better than any local big ones

July 5, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're thrilled to hear you're having such a robust banking experience with us! Thank you for your kind words and for choosing us over other local options. Thank you for your feedback!

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Great

Great service, no issues faced

July 5, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're so happy to hear that you had a great experience with us and faced no issues! We appreciate your kind words.

Rated 3 out of 5 stars

The hope is to add investment functions…

The hope is to add investment functions to meet the daily financial management needs of users.

July 2, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We appreciate your feedback regarding investment functions. We are always looking for ways to enhance our services to meet our users' financial management needs. Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

iFast bank helps receiving money globally from international clients.

The Online banking system is perfect for receiving and sending money within UK and beyond in different multi currencies. You can receive your salary within UK. This helps we non UK citizens to get opportunities and work with international clients over the world. But please iFast Global Bank should do something about the debit card to be available for we non UK citizens maybe a virtual debit card linked to the multi-currency account which can help to pay for subscriptions and online shops. Besides, all transactions are fast and the FX rates are good.

June 25, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We are so pleased to hear that our online banking system is working well for your international money transfers and salary reception within the UK. We understand the importance of these services for non-UK citizens, and we are glad we can support your global work opportunities. We truly appreciate your valuable suggestion regarding a virtual debit card linked to multi-currency accounts for non-UK citizens. We are always looking for ways to enhance our services, and your feedback on this, as well as the fast transactions and good FX rates, is incredibly helpful. We are committed to improving our offerings to better serve all our customers.

Rated 5 out of 5 stars

Excellent banking

Excellent banking service with multi-currencies account provided.

July 1, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We are so pleased to hear that you appreciate our excellent banking service and the convenience of our multi-currency accounts. Thank you for your wonderful feedback!

Rated 1 out of 5 stars

worst worst worst worst

worst worst worst worst
service delay
payment delay
delay customer response
worst worst worst

June 30, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We’re sorry to hear about the frustration you experienced and for any delay in our response to you. While we aim to process all payments as quickly as possible, in some cases, transfers may require a review to ensure security.

We understand how important timely payments are and appreciate your patience while our team completes the necessary checks.

Please feel free to contact us directly at clienthelp@ifastgb.com or via live chat if you need further help.

Rated 5 out of 5 stars

very easy to use

very easy to use. data security concerns well addressed.

July 3, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We're so glad you found our product easy to use and appreciate your positive feedback on our data security measures. Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

account manager

receive and transfer

June 30, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Good over all

June 30, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

Great experience with iFast Global …

Great experience with iFast Global Bank

June 30, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

good

good,very good

June 30, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

Thank you for your feedback! We’re glad to hear you’re having a good experience with iFAST Global Bank.

Visit our website to find more at https://www.ifastgb.com

Rated 5 out of 5 stars

It works perfectly since I started…

It works perfectly since I started using it I guess a year ago.

March 10, 2026
iFAST Global Bank logo

Reply from iFAST Global Bank

We are so glad to hear our product has been working perfectly for you over the past year. We appreciate your positive feedback!

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